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Reporting to the Chief Growth Officer, you will lead the Partnerships function at FreshBooks. In this role, you’ll build the overall partnerships strategy for the organization with a focus on scaling our brand and business through third party referral relationships that are relevant to our target customer. This is an exciting opportunity to build an important growth channel for the organization.
Job Responsibility:
Build the vision for referral partnerships at FreshBooks, with a focus on identifying the right organizations with which we should partner to drive acquisition at scale
Evaluate the partner market landscape to recruit, onboard and operationalize each partnership working closely with internal teams at FreshBooks across product, technology, sales and marketing
Lead two direct reports across partner acquisition and partner growth, ensuring they are engaged and delivering at the highest level
Take a data-informed approach to performance monitoring, leveraging our internal tools and partner relationship management platform to derive insights and take action to correct underperformance
Set the strategy for partner incentives and ongoing partner management to build a motion that drives mutual benefit and efficient growth
Maintain strong relationships with partners including regular business reviews where you work together to identify areas of opportunity to achieve shared objectives
Requirements:
8+ years of progressive experience in partnerships, channel management, business development, or adjacent growth roles within a SaaS, platform, or technology-enabled business
Deep referral, co-marketing and co-sell experience from a relevant industry
Channel management, sales and/or business development experience
Strong business and financial acumen with experience managing large partnerships and moving them along the curve to full revenue engagement
Background in SaaS, platform and community building partnerships
Strong analytical skills for market analysis, program measurement, and ROI assessment
Experience leading teams through complex projects to successful outcomes
Proven ability to lead cross-functional initiatives and influence senior stakeholders
A commitment to the connection between happy customers and engaged teams
An innovative mind, with a drive to push boundaries, test new ideas, and implement creative approaches to work
Nice to have:
Experience working with platforms like Partnerstack
Payments and payments technology
Deep partnerships requiring product integration
Corporate development
What we offer:
Comprehensive health and wellness benefits
Generous time off including a flexible vacation plan
A retirement savings program or pension plan matched to your local office
Stock options for every full-time employee
Parental leave and new parent support
Annual healthy living credit
Comprehensive medical and dental benefits
Fertility and gender-affirming benefits dependent on your region
Peer Recognition Program
Employee Assistance Program
Headphone credit
Meaningful in-person gatherings to bring onsite and remote employees together
Home office credit to set up your home office
Accelerated growth through company onboarding, career development, continuous coaching, training, and learning on the job