Director, Operative Scheduling & Patient Access

• Formulate and oversee the surgical schedule to maximize OR utilization
• Coordinate allocation of OR resources, including personnel, equipment, and facilities
• Ensure smooth and effective scheduling of surgical procedures, minimizing delays and cancellations
• Collaborate with clinical and administrative leadership to manage schedule variations and maintain appropriate staffing levels
• Optimize utilization of OR space and advanced technology to enhance operational efficiency
• Partner with clinical teams to prioritize and schedule surgical cases in accordance with established guidelines
• Establish and uphold access policies and protocols to ensure timely patient care
• Continuously assess and improve scheduling and access to enhance patient outcomes and OR utilization
• Collect and analyze data related to OR usage, backlog, patient wait times, and key performance metrics
• Produce reports to monitor and evaluate departmental performance
• Use data-driven insights to inform decisions and drive improvements
• Recruit, train, and supervise a team of surgical schedulers
• Foster a collaborative, efficient, and service-oriented work environment
• Provide leadership, guidance, and performance evaluations for team members
• Identify opportunities to improve scheduling and access workflows
• Implement process improvements to increase efficiency and reduce wait times
• Maintain open communication with surgeons, anesthesiologists, and service line leaders
• Address and resolve scheduling and access issues in a timely manner

• Bachelor’s degree in business or related field
• Minimum of seven years of relevant experience, including at least two years of experience managing or directing a team
• Strong project management and leadership skills, with the ability to manage multiple projects simultaneously, develop implementation timelines, identify resource needs and potential impacts, and track progress
• strong team-building skills
• Ability to engage Department Heads and other key individuals and groups to gain involvement and approval to implement identified opportunities
• Ability to solve complex problems requiring the use of scientific, mathematical, or technical principles, along with in-depth, experience-based cross-functional knowledge
• Strong communication skills to effectively address conflicting views or issues, mediate fair solutions, and demonstrate well-developed writing skills
• Demonstrated ability to take initiative and implement new programs and procedures
• Must be highly tech-savvy, with strong data analysis and reporting skills

Experience with EPIC surgical scheduling systems preferred

• flexible schedules
• affordable health, vision and dental insurance
• child care and student loan subsidies
• generous levels of time off
• 403(b) Retirement Savings plan
• Pension
• Tuition and certain License and Certification Reimbursement
• cell phone plan discounts
• discounted rates on T-passes