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Director Operations Transformation, Technology and Workforce Strategy

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Amgen

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Location:
United States

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Category:
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Contract Type:
Not provided

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Salary:

174922.00 - 213794.00 USD / Year
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Job Description:

In this critical role the Director Operations Transformation, Technology and Workforce Strategy will play a pivotal role in driving the implementation of automation and AI-enabled initiatives as Operations-wide solutions associated with the Operations Technology and Workforce strategy. This leader will integrate business strategic imperatives and technical expertise to ensure the successful delivery and scaling of automation and AI-driven solutions. The role requires a strategic problem solver and a dynamic leader capable of managing cross-functional teams and fostering alignment and strong partnerships within, and outside Operations.

Job Responsibility:

  • Develop and implement strategic plans in collaboration with the Operations Transformation AI Team, the Amgen Technology and Medical Organizations (ATMOS), and Technology and Workforce Strategy Team
  • Strategic integration of Operations AI Core Framework to ensure consistent horizontal alignment across the functions
  • Lead, mentor, and manage a team of subject matter experts ensuring they have the tools, training, and support needed to succeed
  • Oversee the identification, prioritization, delivery, and integration of tailored technological solutions that address specific business strategic imperatives
  • Liaise with the Operations AI Team and ATMOS team in the execution of priorities associated with Operations Technology and Workforce strategy
  • Ensure the alignment of technology solutions with operations organization needs, driving business reliability, efficiency and agility
  • Establish and maintain strong relationships with key internal collaborators, including OT AI Team, Operations functional unit leaders, data scientists and ATMOS
  • Function as a liaison between operations functional units and ATMOS to ensure seamless communication, prioritization and effective implementation of technical solutions associated with our Technology and Workforce strategy
  • Engage with external partners, including professional organizations to employ innovative technology and best practices
  • Drive a continuous improvement attitude, encouraging experimentation and adoption of emerging technologies
  • Lead initiatives to assess and learn from innovative technologies, incorporating findings into the development of future solutions

Requirements:

  • Doctorate degree & 4 years of technology experience
  • Master’s degree & 8 years of technology experience
  • Bachelor’s degree & 10 years of technology experience
  • At least 4 years experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation of resources

Nice to have:

  • Experience in the life sciences industry, with roles spanning multiple functions across the commercialization process
  • Experience in technology applications and the implementation of automation and AI-driven solutions
  • Experience in digital product management and Agile delivery methodologies
  • Experience building and managing executive-level relationships across a matrixed environment
  • Ability to influence and drive decisions at all organizational levels
  • Presentation, interpersonal, and relationship management skills
  • Project management and coordination/collaboration skills
  • Analytical and problem-solving skills
  • Knowledge and experience associated with technology transformation at the enterprise level
  • Passionate, proactive, and curious approach, with a drive for continuous learning and innovation
What we offer:
  • A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans
  • Flexible work models where possible

Additional Information:

Job Posted:
January 11, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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