Director Operations Technology Job at Amgen (Holly Springs)

Job Description

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Job Responsibility

Responsible for providing and advancing manufacturing technology platform-specific implementation practices and standards on systems architecture, software libraries, and system lifecycle management in alignment with Operations Digital strategy and Industry 4.0 technology principles
Manage Contract staff to deliver technology services using and improving the Global Solutions Delivery Model and Business Practice
Client executive relationship management responsibility with Amgen Corporate Engineering executives for Capital Projects as primary client, as well as site business executives as partners of the delivered systems and solutions
Deliver the Drug Substance (DS) technology roadmap for Amgen and advance the digital maturity end to end throughout Amgen’s Manufacturing network
Lead the execution of a varied portfolio of IS and Automation projects with appropriate portfolio planning, resource and risk management and financial management for the portfolio
Shaping Amgen's future – Keep track of industry and technology trends, connect and cultivate external networking opportunities to deliver valuable insight from other similar professionals in our industry
Effectively maintain relationships with IS service owners, business partners, enterprise IS service partners, and vendors
Ability to anticipate, evaluate and resolve multiple, simultaneous project issues, delays, and problems by utilizing technical, project management, and business expertise
Performs cross system assessments, feasibility analysis, scope projects, prioritize projects, and provide efficient solutions
Manage multiple initiatives and priorities simultaneously
Accountable to elicit and analyze needs identified by business customers and convert them into functional design

Requirements

Doctorate degree and 4 years of Information Systems experience
OR Master's degree and 8 years of Information Systems experience
OR Bachelor's degree and 10 years of Information Systems experience
AND 6 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources

Nice to have

15 + years’ experience providing process automation and information systems solutions and support to manufacturing organizations in the biotechnology or pharmaceutical industries
worked on process automation systems and completed projects of small to large sizes in cGMP regulated manufacturing environments, preferably both in Bulk API and Formulation/Fill/Finish facilities and knowledgeable regarding FDA cGxP and 21 CFR Part 11 regulations and understand software system validation
Expertise on the following platforms: DeltaV, Werum, Systech, Laboratory systems, IS infrastructure and Industry 4.0 technologies
Expertise in Automation, Data Integrity, Network Security Systems (implementation, network solutions, regulatory trends) and experience dealing with regulatory agencies
Exposure to sophisticated technologies around AI, Process Analytical Technology, Advance Process Control, AR/VR, Location tracking, Control tower, IIoT and electronic Instrument Data Acquisition
Energetic, innovative and technically minded individual
Demonstrate ability to lead and influence multi-functional teams and embrace a team-based culture

What we offer

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible

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