CrawlJobs Logo

Director Operations Technology

amgen.com Logo

Amgen

Location Icon

Location:
United States of America , Holly Springs

Category Icon
Category:
IT - Software Development

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

192613.40 - 260594.60 USD / Year
Save Job
Save Icon
Apply Position

Job Description:

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Job Responsibility:

  • Responsible for providing and advancing manufacturing technology platform-specific implementation practices and standards on systems architecture, software libraries, and system lifecycle management in alignment with Operations Digital strategy and Industry 4.0 technology principles
  • Manage Contract staff to deliver technology services using and improving the Global Solutions Delivery Model and Business Practice
  • Client executive relationship management responsibility with Amgen Corporate Engineering executives for Capital Projects as primary client, as well as site business executives as partners of the delivered systems and solutions
  • Deliver the Drug Substance (DS) technology roadmap for Amgen and advance the digital maturity end to end throughout Amgen’s Manufacturing network
  • Lead the execution of a varied portfolio of IS and Automation projects with appropriate portfolio planning, resource and risk management and financial management for the portfolio
  • Shaping Amgen's future – Keep track of industry and technology trends, connect and cultivate external networking opportunities to deliver valuable insight from other similar professionals in our industry
  • Effectively maintain relationships with IS service owners, business partners, enterprise IS service partners, and vendors
  • Ability to anticipate, evaluate and resolve multiple, simultaneous project issues, delays, and problems by utilizing technical, project management, and business expertise
  • Performs cross system assessments, feasibility analysis, scope projects, prioritize projects, and provide efficient solutions
  • Manage multiple initiatives and priorities simultaneously
  • Accountable to elicit and analyze needs identified by business customers and convert them into functional design

Requirements:

  • Doctorate degree and 4 years of Information Systems experience
  • OR Master's degree and 8 years of Information Systems experience
  • OR Bachelor's degree and 10 years of Information Systems experience
  • AND 6 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources

Nice to have:

  • 15 + years’ experience providing process automation and information systems solutions and support to manufacturing organizations in the biotechnology or pharmaceutical industries
  • worked on process automation systems and completed projects of small to large sizes in cGMP regulated manufacturing environments, preferably both in Bulk API and Formulation/Fill/Finish facilities and knowledgeable regarding FDA cGxP and 21 CFR Part 11 regulations and understand software system validation
  • Expertise on the following platforms: DeltaV, Werum, Systech, Laboratory systems, IS infrastructure and Industry 4.0 technologies
  • Expertise in Automation, Data Integrity, Network Security Systems (implementation, network solutions, regulatory trends) and experience dealing with regulatory agencies
  • Exposure to sophisticated technologies around AI, Process Analytical Technology, Advance Process Control, AR/VR, Location tracking, Control tower, IIoT and electronic Instrument Data Acquisition
  • Energetic, innovative and technically minded individual
  • Demonstrate ability to lead and influence multi-functional teams and embrace a team-based culture
What we offer:
  • Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans and bi-annual company-wide shutdowns
  • Flexible work models, including remote work arrangements, where possible

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Amgen - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Director Operations Technology

Director, Revenue Operations

Babylist Media is transforming its operating model to support long-term, scalabl...
Location
Location
United States
Salary
Salary:
171976.00 - 206371.00 USD / Year
babylist.com Logo
Babylist
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience in advertising or media revenue operations, sales operations, or GTM operations, with deep expertise in architecting scalable operating systems
  • Significant experience within media or advertising ecosystems, including working with publishers, advertisers, or ad-tech platforms
  • 4+ years of proven leadership experience building and managing high-performing teams
  • Hands-on experience building, launching, and managing ad-server programs, including implementation, optimization, and ongoing governance
  • Strong analytical, financial, and operational acumen, with the ability to translate complex business needs into clear, scalable processes and systems
  • Deep understanding of revenue funnels, forecasting, pipeline management, and sales processes
  • Experience leading commission planning, territory design, and quota-setting processes
  • Excellent communication skills, with experience presenting recommendations and insights to executive leadership
  • A builder mentality—comfortable operating in ambiguity, creating structure, and scaling for future growth
  • Bias toward action, continuous improvement, and high-quality execution
Job Responsibility
Job Responsibility
  • Manage and develop teams across Media Strategy and Ad Operations for both onsite and offsite channels
  • Oversee rate card strategy, pricing architecture, and new media product development to maximize yield and sell-through efficiency
  • Oversee inventory management and yield optimization across all media products, maximizing sell-through rates while protecting margin
  • Lead KPI tracking, forecasting, performance reviews, and GTM experiment design
  • Lead annual planning and quarterly forecasting across GTM functions in partnership with Finance, building accurate pipeline and revenue models that inform both short- and long-term strategic decisions
  • Lead Ad Operations teams through the transition from site-served campaigns to a fully integrated ad server model (Koddi) across onsite, including campaign trafficking, pacing, optimization, and reconciliation workflows and future business scenarios
  • Serve as system owner for Boostr and Koddi, managing architecture, permissioning, and reporting integrity
  • Manage Asana workflows and efficiency with cross-functional partners for campaign tracking and project management
  • Improve revenue funnel efficiency through optimized lead flow, territory design, and sales processes
  • Partner with Finance and Accounting on revenue actualization, monthly billing, and ensuring accurate revenue recognition processes
What we offer
What we offer
  • Company-paid medical, dental, and vision insurance
  • Retirement savings plan with company matching and flexible spending accounts
  • Generous paid parental leave and PTO
  • Remote work stipend to set up your office
  • Perks for physical, mental, and emotional health, parenting, childcare, and financial planning
  • Competitive salary with equity and bonus opportunities
  • Fulltime
Read More
Arrow Right

Director of Marketing Operations

This Director of Marketing Operations role is a critical part of the Demand Gene...
Location
Location
United States , Multiple
Salary
Salary:
Not provided
https://www.upguard.com Logo
UpGuard
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Deep Expertise in Marketing Operations: At least 7+ years of experience in a B2B marketing operations role, preferably within a high-growth SaaS environment
  • HubSpot Mastery: Extensive, hands-on administrative and technical knowledge of HubSpot's full capabilities, including its automation, reporting, and integrations
  • Data-Driven Mindset: A strong aptitude for using data to build actionable reports, interpret performance, and make strategic decisions
  • Systems Thinking: The ability to translate complex business challenges into scalable, tech-enabled solutions and workflows
  • Process-Oriented: A proven track record of creating and scaling efficient lead management and campaign execution processes
  • Cross-Functional Collaboration: The ability to partner effectively with various teams to align on shared goals and drive unified outcomes
Job Responsibility
Job Responsibility
  • Own the Marketing Tech Stack: Take full ownership of all marketing technologies, with a specific focus on optimising HubSpot Marketing Hub to its fullest potential
  • Design & Optimise Core Processes: Create and manage scalable, efficient processes for lead scoring, lead routing, database health, and attribution modelling
  • Enable Campaign Execution: Partner with the Growth and Brand & Content teams to build the workflows, segmentation, and tracking necessary for seamless and measurable campaign execution
  • Streamline Lead Management: Develop and implement the entire lead journey, from initial capture and enrichment to qualification and a smooth handoff to the sales team
  • Drive Funnel Visibility: Build and maintain comprehensive dashboards and reporting that provide real-time visibility into campaign ROI, funnel performance, and operational efficiency
  • Collaborate Cross-Functionally: Work closely with Revenue Operations, Sales, and Product to ensure all systems and data are aligned across the entire revenue funnel
What we offer
What we offer
  • Monthly Lifestyle subsidy: Our employees use this for financial, physical, and mental well-being
  • WFH set-up allowance: To ensure you have the right environment to work in, we will help you get set up within your first 3 months at UpGuard
  • $1,500 USD annual Learning & Development allowance: To support your career development, all team members will be able to expense development opportunities against this allowance
  • Generous Annual Leave/PTO allowances: Time to recharge your batteries
  • 18 weeks paid Parental Leave: Irrespective of parenting role
  • Personal Leave Allowance: This includes sick & carer's leave
  • Fully remote working environment: While we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance
  • Top-spec hardware: All team members will be provided with top-spec laptops for their roles
  • Fulltime
Read More
Arrow Right

Director of Operations

We are recruiting for a Director of Operations on a full time (40 hours), perman...
Location
Location
Ireland , Dublin
Salary
Salary:
Not provided
14forty.co.uk Logo
14forty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A highly experienced senior operations leader with a proven track record in Director-level or equivalent roles, ideally within complex, multi-site, or scaling environments
  • Demonstrated expertise in change management, operational integration, and embedding new systems, cultures, and organisational structures
  • Strong programme and project leadership capability, with significant experience leading large-scale, cross-functional transformation
  • Deep understanding of operational compliance, regulatory governance, audit standards, and risk management
  • Strong experience in LEAN, continuous improvement, or operational excellence methodologies, with demonstrable results
  • A strategic thinker capable of translating organisational goals into measurable operational plans
  • An influential and credible leader able to effectively engage, influence, and challenge senior stakeholders, including executive and Group-level leadership
  • Commercially and financially astute, with strong analytical, decision-making, and problem-solving abilities
  • Exceptional leadership skills with experience managing and developing senior managers and operational teams
  • Technologically adept, with experience in system implementation, digital transformation, and operational reporting tools
Job Responsibility
Job Responsibility
  • Act as the senior operational lead for Glanmore Foods, responsible for delivering against strategic operational objectives
  • Report on operational performance, risk, compliance, strategic priorities, and transformation progress
  • Lead organisation-wide change management, embedding new systems, cultural change, and improved ways of working
  • Foster a culture of excellence, ensuring high standards in food quality and service
  • Lead, mentor, and develop management teams to achieve business goals and enhance performance
  • Oversee all major operational projects, including system rollouts, process re-engineering, optimisation, and infrastructure enhancements
  • Establish, refine, and enforce robust operational governance, compliance processes, and audit standards
  • Lead LEAN programmes to improve efficiency, reduce waste, and strengthen cross-functional collaboration
  • Build and embed operational resilience through proactive risk management, contingency planning, and business continuity frameworks
  • Provide strong and visible leadership to senior managers, ensuring alignment, accountability, and high performance across all operational functions
What we offer
What we offer
  • Discounts on brands across the Island of Ireland (restaurants, high street stores, hotels, day out venues, gyms, golf courses and many more)
  • Flexible working to support work life balance
  • Free parking at the office
  • Career Pathways to support career progression and/or skills development
  • Learning & development programs available for personal and professional development & growth
  • Access to wellness programs to promote mental health and wellbeing of our colleagues
  • Employee Assistance Program to guide and support our employees
  • Exciting appreciation days
  • Fulltime
Read More
Arrow Right

Regional Director of Operations

As Regional Director of Operations, you will support, lead, and direct multiple ...
Location
Location
United States , Baltimore
Salary
Salary:
155000.00 - 160000.00 USD / Year
rittenhousevillages.com Logo
Rittenhouse Village At Michigan City
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in a related field required
  • Minimum of five years’ senior living leadership experience, including combined Sales and Operations responsibilities
  • Excellent written and verbal communication skills, including strong presentation abilities
  • Ability to analyze financial reports, performance metrics, and data to guide decisions
  • Proficiency with Microsoft Office (Word, Excel, Windows) and ability to adapt to technology platforms
  • Strong leadership and team-building skills
  • able to inspire and hold others accountable
  • Demonstrated judgment, problem-solving, and decision-making skills, with the ability to balance multiple priorities in fast-paced settings
  • Positive client service attitude with a commitment to resident satisfaction and organizational values
Job Responsibility
Job Responsibility
  • Lead operations by directing and coordinating activities in alignment with Seaton Senior Living’s goals, objectives, and policies
  • Communicate a clear, resident-focused vision across communities
  • Review annual resident satisfaction surveys and implement programs to increase satisfaction
  • Manage and hold Executive Directors accountable for achieving community-specific and organizational goals
  • Partner with Executive Directors to develop strategies that meet NOI expectations
  • Maximize occupancy to achieve or exceed budgeted revenue goals
  • Develop and execute occupancy growth plans
  • Review monthly financial statements
  • collaborate with Executive Directors to address deficiencies
  • Maintain awareness of competition and industry trends
What we offer
What we offer
  • Comprehensive benefits package – medical, dental, vision, PTO, 401(k), and more for eligible positions
  • Competitive wages
  • Early access to earned wages before payday
  • Flexible scheduling options
  • Paid time off and Holidays (full-time)
  • Comprehensive benefits including health, dental, vision, life and disability (full-time)
  • 401(k) with employer match
  • Paid training and professional development opportunities
  • Meals and uniforms provided
  • Employee Assistance Program
  • Fulltime
Read More
Arrow Right

Director of Operational Transformation

As the Director of Operational Transformation for Paymode, you will leverage str...
Location
Location
United States , Portsmouth
Salary
Salary:
Not provided
bottomline.com Logo
Bottomline
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in business, operations management, or related field (Master’s preferred)
  • 10+ years of experience in operational excellence or process improvement
  • at least 5 years in a leadership role within payments or fintech
  • Proven success in leading transformation and continuous improvement initiatives
  • Strong analytical, problem-solving, and project management skills
  • Excellent communication, interpersonal, and leadership abilities
  • Occasional travel may be required for team alignment and client engagements
Job Responsibility
Job Responsibility
  • Escalation Monitoring: Regular weekly reporting weekly updates to CCO and Paymode SLT on managing escalated customer issues (facilitating and driving for the team), ensuring RCA is completed and ensuring root cause fixes are addressed
  • Operational Excellence Strategy: Support the implementation and execution of innovative business process improvements resulting in measurable financial and customer loyalty gains
  • Act as a sustainability expert to maintain and improve business financial results
  • Project Leadership: Serve as Project Team leader, mobilizing members across the organization to accomplish goals specified in project charters
  • Refine and update charters with clear problem statements, financial and customer goals, scope, staffing, and scheduling
  • Plan and facilitate productive team meetings, manage activities outside meetings, and ensure projects remain on schedule
  • Communicate progress and risks to senior leadership and assure approved improvements are implemented before project closure
  • Lean Program Leadership – Represent Paymode in enterprise-wide operational excellence initiatives, applying Lean principles to streamline workflows, reduce operational costs, and minimize escalation drivers
  • Training & Enablement – Provide training to leaders and teams on continuous improvement methodology and formal problem-solving techniques, enabling departments to drive better business results as measured by balanced scorecards
  • Continuous Improvement & Capability Building: Best Practice Sharing – Promote a culture of continuous improvement by sharing best practices across Paymode teams and benchmarking against fintech industry standards
Read More
Arrow Right

Assistant Director, Information Technology

The Assistant Director of Information Technology at The St. Regis Macao will man...
Location
Location
Macao , Macao
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • BS/BA or equivalent work experience
  • 5-7 years’ experience in like position
  • System-related professional certifications preferred
  • Previous management experience and demonstrated matrix management skills
  • Experienced in network hardware, desktop, peripherals, protocols, communications, operating systems and Marriott internal applications (MARSHA, PMS, NGS, SFA, etc.)
Job Responsibility
Job Responsibility
  • Functions as on-site project manager who plans and manages both new systems and system upgrades for property site
  • Performs assessments of needs ensuring compliance with budget, standards
  • Determines priorities, schedules, plans and necessary resources to ensure completion of property projects on schedule and according to specification
  • Prepares project plans and monitors on-site
  • Coordinates multiple-vendor projects
  • Verifies compliance to technology-related vendor contracts
  • Responsible for property compliance with appropriate Marriott International Policy and Information Security Manual
  • Provides timely, accurate, and detailed status reports as requested
  • Evaluates and makes recommendations regarding technology/asset life-cycles
  • Certifies software applications for use at property
What we offer
What we offer
  • Equal opportunity employer
  • Inclusive, people-first culture
  • Fulltime
Read More
Arrow Right

Information Technology Director

The Information Technology (IT) Director is an Institute-wide management positio...
Location
Location
United States , Cumberland; Merion; Rochester; Belmont; Omaha; Silver Spring
Salary
Salary:
Not provided
sistersofmercy.org Logo
Sisters of Mercy of the Americas, Inc.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree in Information Technology or directly related field is required
  • ITIL v4 Foundation certification required
  • Ten years information systems experience with a minimum four years in a technology management or leadership role
  • Minimum two years’ experience in a non-profit, religious institute or mission/faith-based organizational environment strongly preferred
  • Prior experience in remotely managing a geographically disperse team with a national and international reach strongly preferred
  • Demonstrated knowledge of fundamental information technology concepts including IT Asset Management Framework (ITAM), IT Service Management (ITSM), IT Operations, IT Program Management, Systems Analysis & Design
  • Proven experience developing and executing comprehensive technology strategic plans
  • Fluency in both English and Spanish is preferred
Job Responsibility
Job Responsibility
  • Responsible for strategic technology planning, technology department structure and organization, and day to day operations
  • Oversight of a geographically decentralized technology team, including direct personnel supervision, project management, staff allocation, and monitoring of overall team performance
  • Responsible for the recruiting, retention and performance evaluation of reporting staff
  • Develops, implements and manages policies and procedures, and assures technical training to support department staff and the organization
  • Accountable for the development and management technology budget and all technology-related purchasing including administration of information technology contracts including terms, cost and compliance
  • Accountable for the overall information technology infrastructure and operations of the Institute including capacity management, performance management and cybersecurity
  • Accountable for the overall user satisfaction including help desk, technical support and training
  • Responsible for proactive communication with Institute leadership, Institute departments, members and external parties
  • Identifies and plans information technology resource requirements, including personnel, equipment, software and facility needs in alignment with the Institute’s budgeting cycle
  • Identifies the need for information technology system upgrades, modifications or new systems developing plans and budgets to support such needs
  • Fulltime
Read More
Arrow Right

Associate Director, Marketing Operations

The Associate Director of Marketing Operations is responsible for leading the ex...
Location
Location
United States
Salary
Salary:
Not provided
avanos.com Logo
Avanos
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Marketing, Business, or related field
  • 8+ years of progressive experience in marketing, with significant exposure to marketing communications, digital marketing, content development, events/tradeshows, and market research
  • 3+ years in a management role, with proven success in leading and developing high-performing teams across global regions
  • Demonstrated success executing omni-channel marketing programs that drive measurable growth and revenue outcomes
  • Strong communication skills (written, verbal, and presentation), with ability to influence across organizational levels and global stakeholders
  • Proficiency with marketing technology platforms (e.g., marketing automation, CRM, analytics, and content management systems)
  • Experience managing global branding initiatives and ensuring consistent brand execution across diverse markets
  • Strong analytical mindset with the ability to use data and insights to guide decisions, optimize campaigns, and present findings to senior leadership
Job Responsibility
Job Responsibility
  • Lead the planning and execution of tradeshows, events, digital campaigns, content programs, and marketing communications
  • Support the management of omni-channel marketing plans that integrate digital, social, content, and events to drive measurable brand and revenue impact
  • Partner with cross-functional teams (product management, sales, finance, regional marketing, IT, regulatory, quality, supply, internal communications) to align marketing programs with corporate objectives and global priorities
  • Oversee global brand stewardship, ensuring consistent messaging while enabling local market adaptation
  • Leverage marketing technology platforms (automation, CRM, analytics, and content management) to optimize campaign execution and performance tracking
  • Lead a high-performing global team
  • foster collaboration across geographies and cultural contexts
  • Effectively communicate campaign strategies, insights, and results to executives, cross-functional teams, and external partners
What we offer
What we offer
  • benefits on day 1
  • free onsite gym
  • onsite cafeteria
  • HQ region voted 'best place to live' by USA Today
  • uncapped sales commissions
  • generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting
Read More
Arrow Right