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The Director of Sales Operations, Strategy and Execution, has complete responsibility for coordinating, leading and executing the area's operating plan. The Director of Sales Operations will lead a team of approximately 8 - 12 employees and be expected to manage Area Sales priorities, executional KPI pacing and growth plans for their area. A successful Director of Sales Operations will have strong leadership skills and the ability to drive success through cross-functional partners. They should have a balance of strong financial and technical skills, operations and sales experience, and stakeholder and distributor management. This role is remote, covering from Ohio to the West Coast (multiple time zones). Travel will be required for certain business needs, occasional customer, team and company events.
Job Responsibility:
Lead the coordination and execution of the operating plan for the year
Provide the customer teams with period and quarterly data by customer to deliver weekly forecast
Oversee the data governance (internal and external) and analysis to improve the accuracy of the forecast
Responsible to execute on new and/or improved tools needed to drive efficiencies for field execution teams
Manage a team of Business Development Managers, Retail Operations Managers, Inventory Managers, Key Account Managers
Own the Integrated Growth Planning process across all customers
Responsible for the implementation of customer specific opportunities and key growth drivers
Embed Campbell's Tapestry into the organization and celebrate the progress
Elevate inclusion and diversity as a strength throughout the organization
Lead a team of approximately 8 – 12 employees
Serve as coordinating funnel for information and priorities in to and out of the areas
Consolidate and operationalize division sales and execution priorities into their area and provide feedback on progress and gaps to division on execution
Organize operating and communication cadence within area to improve efficiency and unlock growth
Align Sales and Retail Execution to ensure cohesion within Planning, Selling, and Executing windows
Manage multiple stakeholder priorities with ability to manage conflicting initiatives
Balance the working relationship and field perspective with customer teams, communications, warehouse operations, inventory logistics and legal when necessary
Lead and support projects like… route-to-market and tests to drive efficiency and unlock growth potential
Translate Campbell's Sales Strategy, core business processes, external environment, and the impact the area plays in delivering shareholder value
Develop timely and accurate forecasts and proactively identifying risks or opportunities
Communicate with customer sales teams on the business plan including execution vs trade spend and sales impact vs. annual operating plan
Contribute market knowledge & operational solutions at assigned supply logistics partnership levels across the region as well as support strategic customer HQ calls with key customer teams as needed
Build rapport and trust with RVP and CVPs of assigned strategic accounts plus other top accounts within area
Input and understanding and integration of strategic customer AOP and Joint Business Plans that impact the area and local regions
Plan, coach, and implement compression sales calls to unlock growth
Requirements:
B.A. required
7-10 years of relevant experience
Strong DSD background on customer side or operations execution side
Experience in operations and sales
Requires both strategic outlook and management of day-to-day tasks
Strong technical skills and financial acumen
Excellent leadership, communication, and interpersonal skills
What we offer:
Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners)
Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting
Campbell’s offers unlimited sick time along with paid time off and holiday pay
If in WHQ – free access to the fitness center
Access to on-site day care (operated by Bright Horizons) and company store
Giving back to the communities where our employees work and live is very important to Campbell’s. Our “Campbell’s Cares” program matches employee donations and/or volunteer activity up to $1,500 annually
Campbell’s has a variety of Employee Resource Groups (ERGs) to support employees