CrawlJobs Logo

Director, Operations Learning Enablement

edtechjobs.io Logo

EdTech Jobs

Location Icon

Location:
United States of America , New York

Category Icon
Category:
Education

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

80000.00 - 135000.00 USD / Year
Save Job
Save Icon
Apply Position

Job Description:

The College Board is seeking a Director of Operations Learning Enablement to lead the strategy for high-impact learning solutions within their Operations Division, enhancing user-centered experiences and operational efficiencies. This role will serve as a collaborative translator and facilitator, bridging the gap between product design, systems implementation, and operational process delivery. The Director of Learning Enablement will work closely with Operations and instructional design teams, platform/product owners, process owners, technology, and subject matter experts to develop training experiences and support adoption of products and tools.

Job Responsibility:

  • Learning Process Enablement & Optimization (40%): Analyze end-to-end learning delivery processes and identify opportunities to standardize workflows, prioritize processes, and increase efficiency
  • Develop process documentation, SOPs, and enablement toolkits that standardize how content is developed, approved, and deployed across teams
  • Lead initiatives to improve the usability, accessibility, and performance of learning experiences delivered via LMS and related systems
  • Collaborate with Operations, Product and Program partners to convert complex processes into learner-ready assets and workflows aligned to organizational goals
  • Governance and Standards Stewardship (30%): Lead the design, implementation and oversight of learning content and systems governance policies including content lifecycle, training repository updates, and content revision SOPs
  • Establish intake and prioritization processes for learning-related requests ensuring clear alignment with enterprise and learning goals
  • Serve as a liaison to Operations, Product and Program teams to ensure processes remain smooth, systems are nimble and efficient with governance structures established by the Ops L&D and Knowledge Management teams
  • Monitor and report on training creation, engagement, and user feedback to establish impact measurements for ongoing metrics and to inform strategic updates
  • Learning Lifecycle Management (30%): Oversee the planning, execution, and evaluation of cross-functional learning enablement projects from intake to post-launch
  • Develop and maintain project plans, timelines, and risk mitigation strategies for enablement initiatives and process enhancements
  • Lead stakeholder forums and working groups to ensure transparency, accountability, and shared ownership in enablement projects

Requirements:

  • 5+ years of experience in learning operations, process management, program enablement, or project management within a matrixed organization
  • Strong track record in building scalable governance frameworks and optimizing learning or knowledge systems (preferably LMS platforms like LearnUpon)
  • Demonstrated ability to collaborate with cross-functional teams and translate business processes into actionable workflows and enablement plans
  • Proficiency in tools such as Confluence, JIRA, Articulate 360, and project management systems (e.g., Asana, Smartsheet, or MS Project)
  • Knowledgeable in content authoring tools with AI integrations and review processes
  • Excellent written and verbal communication, stakeholder facilitation, and change management methodology and skills
  • Strategic thinker with the ability to balance big-picture planning with tactical execution
  • Proven ability to build relationships and influence others to action
  • The ability to travel 4-6 times a year to College Board offices or on behalf of College Board business
  • Authorization to work in the United States
  • A passion for expanding educational and career opportunities and mission-driven work
  • Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort with learning and applying new digital tools independently and proactively
  • Clear and concise communication skills, written and verbal
  • A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input
  • A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking
  • A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success

Additional Information:

Job Posted:
January 07, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Icon
EdTech Jobs - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Director, Operations Learning Enablement

Sr. Director, Sales Training & Enablement

The Sr. Director, Sales Training & Enablement will own Viant’s national training...
Location
Location
United States , New York
Salary
Salary:
190000.00 - 210000.00 USD / Year
viantinc.com Logo
Viant
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Exceptional communication, storytelling, and facilitation skills
  • Proven ability to influence and collaborate across teams in a fast-moving, high-growth environment
  • Experience building scalable enablement content—playbooks, certifications, training sessions, and pitch tools
  • Deep understanding of sales processes, SaaS or ad-tech GTM motions, and modern enablement best practices
  • Strong organizational rigor with the ability to prioritize, build structure, and solve problems proactively
  • Proficiency with enablement and sales systems (Gong, Highspot, LMS platforms, Salesforce, sales intelligence tools)
  • 7–10 years in sales enablement, training, revenue operations, commercial strategy, or related roles in digital media, SaaS, or ad-tech
  • Bachelor’s degree required
Job Responsibility
Job Responsibility
  • Build a unified, scalable training framework spanning onboarding, product education, vertical expertise, and advanced selling skills
  • Create clear, role-specific learning paths that drive consistency and accelerate ramp time across Sales and Account Management
  • Design and deliver compelling onboarding and certification programs that build product mastery for both employees and clients alike
  • Develop engaging curriculum through live workshops, certifications, role-plays, and self-guided learning
  • Partner closely with Product, Product Marketing, Business Development, and Revenue Operations to enable the field around product launches, GTM shifts, and strategic initiatives
  • Translate complex product capabilities into crisp field-ready narratives—playbooks, talk tracks, competitive positioning, and pitch frameworks
  • Leverage sales enablement tool insights, pipeline data, win/loss trends, and performance metrics to surface gaps and deploy targeted training
  • Maintain an always-current library of product, sales, and GTM assets by collaborating with internal SMEs and owning governance across Highspot, Gong, Salesforce, and internal tools
  • Track adoption, engagement, and business impact to iterate and continuously raise the bar on enablement programs
What we offer
What we offer
  • fully paid health insurance
  • paid parental leave
  • unlimited PTO
Read More
Arrow Right

Senior Director of Corporate IT

Senior Director of Corporate IT (End User Services/AI, Systems Engineering, and ...
Location
Location
United States , San Francisco
Salary
Salary:
180000.00 - 304000.00 USD / Year
https://www.pagerduty.com Logo
PagerDuty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of experience working in IT operations, overseeing large information technology projects
  • 6+ years of people management experience leading multiple technical teams, distributed across multiple geographies
  • Proven experience in operating and managing security, automation technology, and automation programs
  • Excellent understanding of computer systems, security, network and systems administration, databases and data storage systems, and telecommunications systems
  • Experience with agile and scrum methodologies
  • Bachelor's degree in computer science (or a related field) or equivalent work experience
  • Experience working within high-growth, cloud-first (AWS), B2B SaaS companies
  • Excellent leadership, decision-making, and project management skills
  • Excellent communication and influencing skills
  • Experience with Okta, Google Workspace, Slack, Jamf, Microsoft 365, Atlassian Cloud, Jira, Oomnitza, automation tools, AWS, and Zoom
Job Responsibility
Job Responsibility
  • Provide technology vision and leadership for deploying IT initiatives that improve collaboration, cost-effectiveness, compliance, and security at enterprise scale
  • Architect and scale IT Operations and Infrastructure to support a growing, hybrid workforce, ensuring high availability and performance of critical systems
  • Drive the strategy, implementation, and adoption of enterprise employee-facing AI programs and automation, enhancing productivity and user experience across the organization
  • Partner closely with the CISO organization to design, deploy, and operate robust IT security solutions, ensuring the protection of corporate infrastructure and data
  • Manage vendor relationships and identify opportunities to optimize costs through efficient internal operations, rationalized investments, and business enablement
  • Consult with senior-level stakeholders across the organization to identify business and technology needs, translating them into actionable IT strategies
  • Oversee ticket escalation and ensure that service level agreements (SLAs) and defined metrics are consistently met or exceeded
  • Ensure employees receive professional, efficient, and effective support, with a focus on continuous improvement and user satisfaction
  • Monitor and optimize the delivery and operation of IT services, proactively identifying and resolving issues to maintain seamless business operations
  • Provide regular metrics and KPIs across functions to gauge the effectiveness of service delivery and inform strategic decisions
What we offer
What we offer
  • Comprehensive benefits package from day one
  • Flexible work arrangements
  • Company equity
  • ESPP (Employee Stock Purchase Program)
  • Retirement or pension plan
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
  • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
  • Paid volunteer time off: 20 hours per year
  • Fulltime
Read More
Arrow Right

Director, Data Science

Imagine being the Director, Data Science at Clio, the legal software company tha...
Location
Location
United States
Salary
Salary:
240700.00 - 360900.00 USD / Year
clio.com Logo
Clio
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Graduate degree in Computer Science, Engineering, Statistics or a related field
  • 10+ years extensive experience building and scaling a data science function in a high-growth environment
  • 10+ years extensive experience managing data, analytics, and engineering teams with 10+ direct and indirect reports
  • 15+ years extensive hands-on experience with a wide range of data science and machine learning techniques, including classification, regression, time series forecasting, natural language processing, and unsupervised learning
  • Experience reporting and presenting to senior business stakeholders
  • Experience leading go-to-market initiatives and partnering with product development teams
  • Experience with putting data science solutions in production and maintaining them
  • Strong storytelling skills with the ability to coach and teach best practices, and to explain technical analyses to non-technical audiences
  • Growth mindset when it comes to process improvement and new technologies, especially AI
Job Responsibility
Job Responsibility
  • Define and implement Clio’s data science strategy that aligns with Clio’s business objectives, including revenue growth, customer retention, and operational efficiency
  • Establish an impact-driven prioritization framework and a comprehensive data science roadmap, with clear business cases for all initiatives
  • Lead, manage, mentor, and grow a team of data scientists, and establish clear technical and professional development plans
  • Foster strong collaboration across the Data & Analytics org, including with data modeling, business intelligence, data engineering, and operations analytics teams
  • Partner with product teams to embed predictive and prescriptive analytics to improve customer experience and product adoption
  • Be an active participant and contributor on the Business Operations Leadership Team and Extended Leadership Team (comprised of senior leaders Director+)
  • Expand existing data science models to analyze customer behavior and predict their needs, interest, and readiness, and enable go to market teams to tailor their strategies
  • Deploy machine learning models in production, ensuring scalability, reliability, and continuous monitoring of their performance
  • Keep up-to-date with the latest developments in AI, and establish Clio as a thought leader in reusable data and analytics solutions, actively implementing and contributing to industry best practices
  • Serve as a strategic voice and partner for senior leaders and executives, including educating the business on best practices and path to implement repeatable analytics and reporting
What we offer
What we offer
  • Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
  • Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week
  • Flexible time off policy, with an encouraged 20 days off per year
  • EAP benefits for you and household members, including counseling and online resources
  • 401k matching and Child Education Savings
  • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
  • Fulltime
Read More
Arrow Right

Director of AI Enablement, Enterprise Sales

As Director of AI Enablement, Enterprise Sales, you will be responsible for shap...
Location
Location
United States , Seattle; Scottsdale; Atlanta; Denver; Boston; Sterling; San Francisco
Salary
Salary:
106800.00 - 180880.00 USD / Year
axon.com Logo
Axon
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of relevant experience in business operations, program management, L&D, or a related role—ideally in a creative, technology, or high-growth environment
  • Demonstrated expertise leading onboarding, training, and knowledge management initiatives from concept to execution
  • Operationally minded with a proven track record of delivering process improvements, managing complex projects, and driving cross-functional programs to success
  • Exceptional communicator—able to influence, build buy-in, and adapt messaging for diverse audiences
  • Highly curious and proactive, with a demonstrated excitement for learning and experimenting with new technologies—including generative AI tools and agents
  • Skilled in synthesizing feedback, evidence, and insights to inform decision-making and continuously raise the bar for operational excellence and team enablement
Job Responsibility
Job Responsibility
  • Shape, scale, and deliver best-in-class onboarding programs to accelerate new hire integration and drive consistent, high-quality experiences
  • Develop and lead learning, training, and upskilling initiatives that enable the entire Enterprise org to adapt to evolving business and creative needs
  • Build, evolve, and manage knowledge management systems—crafting and maintaining documentation, playbooks, and best-practice libraries
  • Seek opportunities to utilize generative AI tools and agents to amplify your own impact and help the org leverage these technologies for efficiency and innovation
  • Identify process gaps and drive operational excellence—owning the end-to-end optimization of internal workflows, tooling, and collaboration practices
  • Cross-train and flex into supporting other business operations priorities—including customer success activity, channel/partner enablement, and internal tech/tools projects—to meet shifting org needs and ensure team continuity
  • Serve as a key cross-functional partner
  • drive tight alignment and communication with stakeholders at all levels to support seamless business operations and team success
What we offer
What we offer
  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs
  • Fulltime
Read More
Arrow Right

Director of AI Enablement, Enterprise Sales

As Director of AI Enablement, Enterprise Sales, you will be responsible for shap...
Location
Location
United States , Atlanta, Georgia
Salary
Salary:
Not provided
axon.com Logo
Axon
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of relevant experience in business operations, program management, L&D, or a related role—ideally in a creative, technology, or high-growth environment
  • Demonstrated expertise leading onboarding, training, and knowledge management initiatives from concept to execution
  • Operationally minded with a proven track record of delivering process improvements, managing complex projects, and driving cross-functional programs to success
  • Exceptional communicator—able to influence, build buy-in, and adapt messaging for diverse audiences
  • Highly curious and proactive, with a demonstrated excitement for learning and experimenting with new technologies—including generative AI tools and agents
  • Skilled in synthesizing feedback, evidence, and insights to inform decision-making and continuously raise the bar for operational excellence and team enablement
Job Responsibility
Job Responsibility
  • Shape, scale, and deliver best-in-class onboarding programs to accelerate new hire integration and drive consistent, high-quality experiences
  • Develop and lead learning, training, and upskilling initiatives that enable the entire Enterprise org to adapt to evolving business and creative needs
  • Build, evolve, and manage knowledge management systems—crafting and maintaining documentation, playbooks, and best-practice libraries
  • Seek opportunities to utilize generative AI tools and agents to amplify your own impact and help the org leverage these technologies for efficiency and innovation
  • Identify process gaps and drive operational excellence—owning the end-to-end optimization of internal workflows, tooling, and collaboration practices
  • Cross-train and flex into supporting other business operations priorities—including customer success activity, channel/partner enablement, and internal tech/tools projects—to meet shifting org needs and ensure team continuity
  • Serve as a key cross-functional partner
  • drive tight alignment and communication with stakeholders at all levels to support seamless business operations and team success
What we offer
What we offer
  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs
  • Fulltime
Read More
Arrow Right

Director of AI Enablement, Enterprise Sales

As Director of AI Enablement, Enterprise Sales, you will be responsible for shap...
Location
Location
United States , New York
Salary
Salary:
150000.00 - 200000.00 USD / Year
axon.com Logo
Axon
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of relevant experience in business operations, program management, L&D, or a related role—ideally in a creative, technology, or high-growth environment
  • Demonstrated expertise leading onboarding, training, and knowledge management initiatives from concept to execution
  • Operationally minded with a proven track record of delivering process improvements, managing complex projects, and driving cross-functional programs to success
  • Exceptional communicator—able to influence, build buy-in, and adapt messaging for diverse audiences
  • Highly curious and proactive, with a demonstrated excitement for learning and experimenting with new technologies—including generative AI tools and agents
  • Skilled in synthesizing feedback, evidence, and insights to inform decision-making and continuously raise the bar for operational excellence and team enablement
Job Responsibility
Job Responsibility
  • Shape, scale, and deliver best-in-class onboarding programs to accelerate new hire integration and drive consistent, high-quality experiences
  • Develop and lead learning, training, and upskilling initiatives that enable the entire Enterprise org to adapt to evolving business and creative needs
  • Build, evolve, and manage knowledge management systems—crafting and maintaining documentation, playbooks, and best-practice libraries
  • Seek opportunities to utilize generative AI tools and agents to amplify your own impact and help the org leverage these technologies for efficiency and innovation
  • Identify process gaps and drive operational excellence—owning the end-to-end optimization of internal workflows, tooling, and collaboration practices
  • Cross-train and flex into supporting other business operations priorities—including customer success activity, channel/partner enablement, and internal tech/tools projects—to meet shifting org needs and ensure team continuity
  • Serve as a key cross-functional partner
  • drive tight alignment and communication with stakeholders at all levels to support seamless business operations and team success
What we offer
What we offer
  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs
  • Fulltime
Read More
Arrow Right

Director of AI Enablement, Enterprise Sales

As Director of AI Enablement, Enterprise Sales, you will be responsible for shap...
Location
Location
United States , Scottsdale
Salary
Salary:
Not provided
axon.com Logo
Axon
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of relevant experience in business operations, program management, L&D, or a related role—ideally in a creative, technology, or high-growth environment
  • Demonstrated expertise leading onboarding, training, and knowledge management initiatives from concept to execution
  • Operationally minded with a proven track record of delivering process improvements, managing complex projects, and driving cross-functional programs to success
  • Exceptional communicator—able to influence, build buy-in, and adapt messaging for diverse audiences
  • Highly curious and proactive, with a demonstrated excitement for learning and experimenting with new technologies—including generative AI tools and agents
  • Skilled in synthesizing feedback, evidence, and insights to inform decision-making and continuously raise the bar for operational excellence and team enablement
Job Responsibility
Job Responsibility
  • Shape, scale, and deliver best-in-class onboarding programs to accelerate new hire integration and drive consistent, high-quality experiences
  • Develop and lead learning, training, and upskilling initiatives that enable the entire Enterprise org to adapt to evolving business and creative needs
  • Build, evolve, and manage knowledge management systems—crafting and maintaining documentation, playbooks, and best-practice libraries
  • Seek opportunities to utilize generative AI tools and agents to amplify your own impact and help the org leverage these technologies for efficiency and innovation
  • Identify process gaps and drive operational excellence—owning the end-to-end optimization of internal workflows, tooling, and collaboration practices
  • Cross-train and flex into supporting other business operations priorities—including customer success activity, channel/partner enablement, and internal tech/tools projects—to meet shifting org needs and ensure team continuity
  • Serve as a key cross-functional partner
  • drive tight alignment and communication with stakeholders at all levels to support seamless business operations and team success
What we offer
What we offer
  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs
  • snacks in our offices
  • Fulltime
Read More
Arrow Right

Director of AI Enablement, Enterprise Sales

As Director of AI Enablement, Enterprise Sales, you will be responsible for shap...
Location
Location
United States , Denver
Salary
Salary:
106800.00 - 170880.00 USD / Year
axon.com Logo
Axon
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of relevant experience in business operations, program management, L&D, or a related role—ideally in a creative, technology, or high-growth environment
  • Demonstrated expertise leading onboarding, training, and knowledge management initiatives from concept to execution
  • Operationally minded with a proven track record of delivering process improvements, managing complex projects, and driving cross-functional programs to success
  • Exceptional communicator—able to influence, build buy-in, and adapt messaging for diverse audiences
  • Highly curious and proactive, with a demonstrated excitement for learning and experimenting with new technologies—including generative AI tools and agents
  • Skilled in synthesizing feedback, evidence, and insights to inform decision-making and continuously raise the bar for operational excellence and team enablement
Job Responsibility
Job Responsibility
  • Shape, scale, and deliver best-in-class onboarding programs to accelerate new hire integration and drive consistent, high-quality experiences
  • Develop and lead learning, training, and upskilling initiatives that enable the entire Enterprise org to adapt to evolving business and creative needs
  • Build, evolve, and manage knowledge management systems—crafting and maintaining documentation, playbooks, and best-practice libraries
  • Seek opportunities to utilize generative AI tools and agents to amplify your own impact and help the org leverage these technologies for efficiency and innovation
  • Identify process gaps and drive operational excellence—owning the end-to-end optimization of internal workflows, tooling, and collaboration practices
  • Cross-train and flex into supporting other business operations priorities—including customer success activity, channel/partner enablement, and internal tech/tools projects—to meet shifting org needs and ensure team continuity
  • Serve as a key cross-functional partner
  • drive tight alignment and communication with stakeholders at all levels to support seamless business operations and team success
What we offer
What we offer
  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy