Director Operations I Job at HMSHost (Hebron)

Director Operations I

The purpose of the Director of Operations I role is to manage all revenue-genera...

Location

United States , Cleveland

Salary:

76197.00 - 92360.00 USD / Year

HMSHost

Expiration Date

Until further notice

Requirements

Progress toward a bachelor’s degree in Hospitality Management or varying combinations of formal post-secondary education or successful years of hands-on experience managing multiple restaurant concepts and multiple restaurant units
Demonstrated multi-unit restaurant experience, to include brands and service styles of varying complexity (e.g.: QSR, FSR, Union, Non-Union, etc.), with overall accountability for the success and failure of those restaurants
Multi-unit, multi-concept management experience for a minimum of 3 years with underlying overall restaurant experience of 7 years
Solid understanding of the drivers of growth and profitability and how key financial metrics are used
ability to easily navigate the P&L and understands the drivers of key line items that impact restaurant level profitability
Knowledge of restaurant product and service quality, safety and operations standards, and ability to teach and coach these standards to a team
Ability to interact with the public, team and various stakeholders in a friendly, enthusiastic and inclusive manner including clients, executive team, union representatives, branded partners and a diverse group of hourly associates
Ability to make sound hiring decisions
Demonstrates team management, delegation and issue resolution skills
history of leading successful teams

Job Responsibility

Manage all revenue-generating and operations activities of approximately six restaurants and staff support functions within the location
Ensure all restaurants are clean, staffed, open for business, and operating to high operational and financial standards by holding assigned General Manager(s) and staff accountable
Build a successful relationship with the Landlord, Unions, DBE/Joint Venture Partners, and other stakeholders
Use broad discretion and judgment to make great leadership decisions
Ensure all GMs and staff recognize the importance of preparing each restaurant for next-day opening, holding GMs accountable for executing all closing and opening checklist/requirements
Facilitate the development and implementation of the annual budget, financial forecasts, and other business goals and leads unit management to ensure budgeted sales and profit goals are achieved
Develop, maintain, and foster the growth of landlord, brand, and DBE partner relationships
Interview candidates for key jobs, makes hiring, termination, advancement, promotion or any other status change decisions for associates within the zone
Authorize hiring, firing, advancement, promotion or any other status change of location associates
Responsible for scheduling managers to ensure the branch has a leader-decision maker on-site during all hours of operations, and that all restaurants have a person-in-charge on-site during all operating hours

What we offer

Health, dental and vision insurance
Generous paid time off (vacation, flex or sick)
Holiday pay
Meal and Transportation Benefits
401(k) retirement plan with company match
Company paid life insurance
Tuition reimbursement
Employee assistance program
Training and exciting career growth opportunities
Referral program – refer a friend and earn a bonus

Fulltime

Strategic Planning & Operations Director, Global Development Operations

In this vital role you will leads the company's strategic planning initiatives a...

Location

United States , Thousand Oaks

Salary:

184920.00 - 228010.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree and 4 years experience in biopharma setting
Master's degree and 7 years experience in biopharma setting
Bachelor's degree and 9 years experience in biopharma setting
MBA., PhD, PharmD, or Master’s Degree with 10 years work experience in life sciences or biopharmaceutical industry
4 or more years of experience in R&D
Proven leader who has experience leading cross-functional teams and complex programs related to the biopharmaceutical industry
Demonstrated expertise in transforming complex information into clear and concise messages for diverse audiences throughout the organization
Excellent conceptual problem-solving skills with demonstrated ability to bring structure to vaguely defined problems, pragmatically scope problem solving approach, and manage execution
Proficiency in data analysis to identify trends, present actionable insights and define key performance indicators relevant to business objectives
Excellent cross-functional communication skills and a decisive yet affiliative leadership style to drive results while maintaining relationships

Job Responsibility

Lead and effectively organize high functioning meetings and orchestrate townhalls, events and presentations to drive engagement and sense of purpose that align with the organization’s goals
Collaborate with AVP, GDO Operational Excellence Execution, Human Resources, Finance and other business partners to execute organizational priorities or define options and actions to support prioritization decisions
Serve as a key liaison between Global Development Operations SVP, Global Development Operations leaders and other key stakeholders to drive alignment on priorities, communicate decisions and progress actions
Gather, analyze, and synthesize cross-functional information across a variety of sources to maintain knowledge of Global Development Operation execution model, initiatives and portfolio assets to identify hot spots for senior leadership team discussion, alignment to a strategic business plan and subsequent goals and objectives for GDO
Leverage such materials to prepare executive status updates and presentations
Assure the SP&O team deliver a consistent framework across the GDO function for the execution the operational plans for GDO to include the resource management plan, the communication and engagement plan, the capability plan, training requirements and to support the delivery of the functional budget and financial targets as appropriate to enable effective summarization of drivers, trends and metrics
Leverage the SP&O team to assure we understand the pulse of GDO staff across the globe and incorporate their feedback and needs in our operational plans
Mentor, manage and develop a high-performing team that deliver on business operations and oversee administrative support strategies for Global Development Operations
Represent Global Development Operations and provide subject matter expertise to cross-functional initiatives and provide insights to inform initiative objectives and decisions
Contribute to high-impact cross-functional/functional initiatives of strategic importance to the business and execute any other emerging tasks requested by the Global Development Operations SVP

What we offer

A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models where possible

Fulltime

Director, India Wholesale Lending Operations - Operations Readiness and Transformation Lead

Wholesale Lending Operational Readiness lead in support of LIQ Transformation pr...

Location

India , Chennai; Noida

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Knowledge and expertise in LIQ application
Investment banking lending experience working in Operational functions supporting lending origination, loan servicing and Loan trading closing and settlement functions
Experience delivering large scale change initiatives to Operational teams ideally within a Wholesale Lending Operations environment
Strong communication skills and proven track record of effective stakeholder management

Job Responsibility

Management of strategic operational changes and initiatives to enhance the bank's operational efficiency and effectiveness, including the identification and assessment of changes on people, processes, and systems
Collaboration with internal stakeholders, including business leaders, project managers and SMEs to support business operation team and promote alignment between operations with the bank’s objectives
Development and implementation of change management strategies and effectively communicate the strategies so they are understood and adopted by stakeholders
Management and development of KPIs to measure the effectiveness of business functions, utilising data and technology to support the identification of areas that require improvement
Comply with all regulatory requirements and internal policies related to change management
Provision of guidance and support to stakeholders throughout the operational change management process through training and coaching

What we offer

onsite medical clinic
wellness rooms for relaxation and meditation
shuttle bus for easy commuting
child care services

Fulltime

Associate Director, Marketing Operations, AI and Ad Operations

We’re looking for a strategic, analytical, and technically fluent marketing lead...

Location

United States , San Francisco

Salary:

140000.00 - 210000.00 USD / Year

Airwallex

Expiration Date

Until further notice

Requirements

10+ years of experience in Performance Marketing, Marketing Operations, or CRO, ideally in B2B SaaS or fintech
Demonstrated success building or leading AI enablement programs within marketing organizations
Deep understanding of marketing infrastructure, tracking, and data pipelines
Proven ability to translate emerging technologies into measurable operational or revenue outcomes
Strong leadership, stakeholder management, and program governance skills
Bachelor’s or Master’s degree in Marketing Analytics, Computer Science, Statistics, Engineering, or Business Analytics

Job Responsibility

Define and lead the AI marketing roadmap, establishing a systematic evaluation framework for emerging tools (GenAI, automation) based on ROI, security, and integration feasibility
Drive global rollout and adoption of AI technologies, creating playbooks and enablement materials to scale creative velocity and operational efficiency
Lead the end-to-end Conversion Rate Optimization framework, managing structured experimentation, personalization, and UX testing to improve CVR and CAC
Partner with Product Marketing and Web Engineering to ensure a seamless conversion journey from campaign messaging to landing page performance
Own the global ad-ops infrastructure, ensuring compliant execution, standardized naming conventions, and flawless campaign governance across all paid media
Manage pixel governance, UTM frameworks, and CRM integrations (Salesforce/Marketo) to ensure end-to-end attribution accuracy and lead-source integrity
Build robust QA frameworks and automation workflows to reduce manual overhead in campaign setup and reporting
Analyze and communicate the impact of AI, CRO, and AdOps initiatives to executive leadership, utilizing data to link technical optimizations to pipeline results
Manage and coach a specialized cross-functional team, fostering a culture of technical curiosity, experimentation, and operational rigor
Serve as the subject matter expert for marketing innovation, collaborating with Data Science and IT to align MarTech integrations with broader analytics infrastructure

What we offer

Offers Equity
Offers Bonus
medical, dental, and vision insurance
a 401(k) plan
short-term and long-term disability
basic life insurance
well-being benefits
20 paid days of vacation
12 paid days of company holidays in a calendar year

Fulltime

New

Operations Director - Healthcare FM

Operations Director – Healthcare Hybrid Are you a proven operations leader wit...

Location

United Kingdom , Chertsey

Salary:

Not provided

14forty

Expiration Date

Until further notice

Requirements

Proven success managing multi-site, multi-stakeholder operations—ideally within healthcare, facilities, or complex service environments
demonstrable track record in contract retention, performance improvement, and client satisfaction
strong commercial acumen with the ability to interpret data and deliver results
inspirational leadership style—strategic, people-first, and performance-driven
exceptional communication, negotiation, and relationship-building skills

Job Responsibility

Strengthen long-term client partnerships through exceptional service delivery and retention strategies
Drive operational excellence and continuous improvement across all contracts
Act as the key strategic interface for clients, ensuring alignment with clinical, commercial, and compliance priorities
Inspire, develop, and empower multi-site teams to deliver outstanding results
Build a culture of accountability, wellbeing, and inclusion
Lead through change with clarity, confidence, and empathy
Own full P&L responsibility across multiple contracts
Drive margin improvement, cost efficiency, and sustainable growth
Use data, insight, and performance metrics to shape strategy and decision-making
Champion safety, compliance, and patient experience as non-negotiables

What we offer

Competitive package with performance-linked benefits
Hybrid working with autonomy and trust

Fulltime

Operations Director

An established and growing gaming business is seeking an experienced Operations ...

Location

United Kingdom , Milton Keynes

Salary:

110000.00 GBP / Year

McCarthy Recruitment

Expiration Date

Until further notice

Requirements

Proven experience in a senior operational leadership role within casinos, gaming or betting
Strong working knowledge of gambling regulation and compliance frameworks
A track record of leading multi‑site operations and senior management teams
Experience integrating acquired businesses or turning around underperforming operations
Commercial acumen combined with a strong service and customer mindset
The ability to cut through complexity, challenge assumptions and establish facts quickly
Gravitas, credibility and the confidence to influence at board and group level

Job Responsibility

Provide strategic and operational leadership across the casino portfolio
Drive commercial performance, profitability and revenue growth
Lead cultural integration following acquisitions, embedding consistent standards and ways of working
Ensure full compliance with UK gambling legislation, LCCP requirements and regulatory best practice
Build strong, visible leadership presence across sites, earning credibility quickly
Develop and coach senior casino leadership teams, strengthening succession and capability
Balance service excellence with operational discipline and cost control
Act as the senior operational interface between UK operations and wider group stakeholders

What we offer

car allowance
bonus

Fulltime

Operations Director

Reporting to the Chief Operating Officer, the Operations Director will be respon...

Location

United Kingdom , Watford

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

June 30, 2026

Requirements

Experience in a senior management/leadership position, preferably within a service delivery or related industry
Proven senior level record of success in the leadership, development and management of people and resources
Strong financial acumen and the ability to manage multiple budgets
Strong experience in driving performance, efficiency, and business growth
An effective communicator at all levels
Strategic thinker with excellent planning and organisational skills
Confident communicator with the ability to influence at all levels

Job Responsibility

Lead and deliver the Operations Departmental Plan aligned with CSP's business objectives
Contribute to company-wide strategy and monthly management reviews
Inspire, mentor and develop Heads of Operations and wider teams
Act as a senior ambassador for CSP's values and culture
Oversee planning and delivery of all operational services and event scheduling
Ensure exceptional service standards across all client contracts
Maintain strong relationships with clients, stakeholders, and partners
Drive continuous improvement, innovation and operational efficiency
Manage departmental budgets and drive cost efficiency
Identify new revenue opportunities and value-add initiatives

What we offer

A competitive salary
25 days' holiday
Private Medical Insurance (after a qualifying period)
A flexible working environment
A non-contractual bonus scheme, dependent on overall profitability
The opportunity to be a huge part of the expansion and shape the future of CSP following a recent change of ownership

Fulltime

!

Event Operations Director

Responsible for supporting the Director, Event Technology with all audio-visual ...

Location

United States , Aurora

Salary:

72920.00 - 86314.00 USD / Year

Encore Global

Expiration Date

Until further notice

Requirements

High School Diploma is required. Bachelor’s degree is preferred
3+ years of audio-visual experience
1+ years of supervisory experience
Working knowledge of audio-visual equipment in a live show environment
Experience handling pre-planning and operations of large audio-visual events
Proficiency with the use of computer hardware
Proficiency with computer software and programs, including the Internet and Microsoft Office
Effective leadership abilities and customer satisfaction focus
A valid driver’s license is required for team members in positions that operate Company vehicles

Job Responsibility

Directs the operations team on daily equipment setups and strikes
Ensures appropriate business levels will be accommodated by scheduled staff members and delegates tasks appropriately
Mentors and supervises operational staff to provide outstanding customer service, ensuring that room sets are completed according to the company’s standards
Establishes excellent working relationships with hotel/resort staff and executives, team members, neighboring locations, and all vendors
Utilizes the billing system to coordinate invoicing activities and ensures accuracy
Ensures that inventory control procedures are followed to maintain proper inventory levels while also maintaining safety, security, and quality assurance of all gear
Manages the on-site equipment inventory and sources internal gear from other locations before sub-renting externally
Ensures that all equipment and services are delivered on time, in good working condition and as specified by clients and the hotel
Keeps the inventory in good working condition and acts quickly to have gear repaired as necessary
Researches and remains current on new technology and equipment to purchase

What we offer

comprehensive insurance options
generous PTO
company-matching 401(k)

Fulltime

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Director Operations I

Job Description

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Director Operations I

Director Operations I

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