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Director Operations - DC GPU

United States, Santa Clara Employment contract 192480.00 - 288720.00 USD / Year · Job Posted May 29, 2026
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Job Description

Provide overall business oversight of cloud service provider (CSP) and data center (DC) capacity for the Data Center GPU business. You will lead cluster acceptance and backstop capacity management, drive contract alignment with operational execution, and coordinate across Finance, Business Development, and Customer Engineering so plans, commitments, and outcomes stay synchronized.

Job Responsibility

  • Overall business oversight of CSP and DC capacity
  • Maintain an integrated BU view of CSP and DC capacity position: committed vs. in-flight vs. at risk
  • key dependencies
  • and implications for forecast and customer delivery
  • Cluster acceptance management
  • Define and operate a cluster acceptance model (criteria, milestones, owners, status reporting, escalation) so readiness and acceptance issues are visible early and resolved with clear accountability
  • Backstop capacity management
  • Establish and run backstop capacity governance: utilization, changes, and exposure relative to financial plan and customer/partner expectations
  • ensure execution is tracked on a regular cadence, not only during escalations
  • Contract alignment
  • Partner with Finance and Business Development to align contracts and commercial terms with operational reality for capacity, acceptance, milestones, and related obligations—reducing gaps between what is agreed, what is built, and what is recognized or forecast
  • Coordinate with Finance, Business Development, and Customer Engineering
  • Act as the BU operational focal point connecting these functions: clarify ownership, drive cross-functional forums as needed, and deliver executive-ready status (risks, decisions, recommended actions)
  • Team building (phased): Hire and develop supporting roles as approved to scale reporting, analytics, and program coordination

Requirements

  • Bachelor's degree in Business, Engineering, Operations, Finance, or related field (or equivalent experience)
  • 12+ years in business operations, program management, cloud/data center customer programs, or similar, with repeated cross-functional delivery involving customers and financial outcomes
  • Strong stakeholder leadership and structured operating rhythm (cadence, metrics, escalation)
  • excellent written and verbal communication
  • Comfort operating at the intersection of capacity/deployment execution, commercial/contract context, and financial planning

Nice to have

  • Experience with hyperscaler/CSP models, GPU/AI cluster deployments, or large-scale data center programs
  • Familiarity with forecasting cycles (e.g., in-quarter and annual planning interfaces)
  • Prior people leadership or sustained matrix/program leadership
  • credible path to building a small team

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