Director, Operational Risk Program Management Governance Oversight

• Manages a staff of risk officers at various levels, with direct accountability for hiring and organizational structure
• evaluates the design of processes and controls and communicates the impact of control weaknesses to first line teams and control implementers
• oversight of the establishment and implementation of Enterprise Program Management policies and procedures and governance processes
• governance and oversight of enterprise program management risk while supporting the development of policy and standards
• oversight of Key Operational Risks
• challenge risk self-assessments, issue management oversight and escalations
• provides leadership to the Second Line influence, advisory and challenge
• represents TCCORO in various steering committees, working groups and councils relevant to the functional area
• actively engaged in the industry on the latest in program management risks, and emerging operational risks
• implementation of guidance for overseeing enterprise program management operational risks, aligned with OCC Heightened Standards and other global regulations
• able to present and lead discussions with key regulators, and internal and external auditors
• advises on best practices leveraging expertise and industry insights
• reviews and challenges coverage area appropriately considering significant operational risk in their Management Control Assessments (MCAs)
• evaluates the extent to which first line of defense is aligned with internal and external control standards, as well as regulatory and audit requirements
• appropriately assesses risk when business decisions are made, demonstrating knowledge for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, and applying sound ethical judgment

• 15+ years relevant experience in financial services including experience in project management and working in Internal Audit
• understanding of generally accepted project management practices and frameworks
• in-depth knowledge of project management, including an understanding of current and emerging trends
• experience in program management risk assessments, metrics, risks, and controls within globally complex, dispersed, and diverse organizations
• familiarity with COBIT risk management framework
• self-motivated and goal-oriented with the ability to seize the initiative, garner consensus and develop and implement an effective strategy
• demonstrates a high level of analytical rigor in formulating strategies, goals and measuring results
• sense of urgency in implementing programs and evaluating priorities
• decisive, action-oriented and practical
• willingness to challenge and question the status quo, making recommendations for options and best solutions
• demonstrated strategic thinking skills
• organizationally astute, with influencing, collaboration and communication skills
• personal presence, intellect, energy and drive to succeed in a high-performance environment
• able to analyze and think through highly complex issues, but then appropriately execute and implement against a well thought through framework in a seamless manner
• a global citizen who is comfortable in all geographies, regions and cultures
• strong leadership, communication, and presentation skills including the ability to adapt his/her style to suit the different needs of any audience

Relevant certifications (PMP and/or PROSCII) a plus

• Medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages including vacation, sick leave, and paid holidays
• discretionary and formulaic incentive and retention awards