CrawlJobs Logo

Director, Operational Governance

brightspeed.com Logo

Brightspeed

Location Icon

Location:
United States , Charlotte

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

Strategic leader responsible for establishing and maintaining operational discipline, governance frameworks, and project execution excellence across the organization. Reports to the Vice President, Operations Support, Platform Innovation & PMO and oversees the enterprise project management office, ensuring all strategic initiatives, operational improvements, and cross-functional programs are delivered on time, within scope, and aligned with corporate objectives. Also leads the development and enforcement of governance standards, operational policies, and performance reporting to ensure transparency, accountability, and continuous improvement across all operational domains.

Job Responsibility:

  • Define and implement the company’s operational governance framework, including decision rights, performance standards, and reporting structures
  • Establish and maintain policies, procedures, and control mechanisms to ensure operational compliance, consistency, and efficiency
  • Partner with executive leadership to prioritize strategic initiatives and allocate resources effectively across business units
  • Lead regular operational review cycles and governance forums to ensure alignment with corporate goals and risk management protocols
  • Build and lead a high-performing PMO responsible for planning, executing, and delivering enterprise-wide projects and transformation programs
  • Develop standardized project management methodologies, templates, and tools based on best practices (e.g., PMI, Agile, or hybrid frameworks)
  • Oversee project portfolio management, ensuring initiatives are aligned with strategic priorities and deliver measurable value
  • Monitor project health, budgets, timelines, and risks, providing executive-level reporting and escalation management
  • Coach and mentor project managers to strengthen execution capabilities and foster a culture of accountability and delivery excellence
  • Collaborate with Operations, Finance, IT, and other functional leaders to drive process optimization and operational efficiency initiatives
  • Develop key performance indicators (KPIs) and dashboards to measure governance effectiveness, project success, and operational performance
  • Identify operational risks and lead mitigation planning in partnership with business stakeholders
  • Champion data-driven decision-making and continuous improvement methodologies such as Lean Six Sigma
  • Act as a central point of contact for executive leadership on program and governance matters
  • Deliver clear, concise updates on portfolio progress, dependencies, and business impact to senior stakeholders
  • Promote cross-functional alignment and collaboration to ensure successful project execution and sustainable change adoption

Requirements:

  • Bachelor’s degree required (Business, Operations, or related field preferred)
  • Minimum of 5 years of program or project leadership experience
  • 10+ years of experience in the telecommunications industry supporting business operations
  • Proven experience leading operational governance and strategic program offices
  • Expertise in communication, change management, and staff development
  • Strong project and program management abilities, including building methodologies and tools
  • Experience with Lean, Six Sigma, or other process improvement frameworks
  • Strong business acumen with the ability to analyze complex data and drive strategic outcomes
  • Ability to manage multiple priorities and synthesize business needs into actionable strategies
  • High emotional intelligence, with strong interpersonal and stakeholder management skills

Nice to have:

  • Lean Six Sigma certification or equivalent project/process improvement training
  • Experience developing executive-level reports and dashboards
  • Deep knowledge of telecom systems, industry practices, and operations
What we offer:
  • competitive medical, dental, vision, and life insurance
  • employee assistance program
  • 401K plan with company match
  • host of voluntary benefits

Additional Information:

Job Posted:
December 06, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
Brightspeed - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Director, Operational Governance

Director, Revenue Operations

Babylist Media is transforming its operating model to support long-term, scalabl...
Location
Location
United States
Salary
Salary:
171976.00 - 206371.00 USD / Year
babylist.com Logo
Babylist
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience in advertising or media revenue operations, sales operations, or GTM operations, with deep expertise in architecting scalable operating systems
  • Significant experience within media or advertising ecosystems, including working with publishers, advertisers, or ad-tech platforms
  • 4+ years of proven leadership experience building and managing high-performing teams
  • Hands-on experience building, launching, and managing ad-server programs, including implementation, optimization, and ongoing governance
  • Strong analytical, financial, and operational acumen, with the ability to translate complex business needs into clear, scalable processes and systems
  • Deep understanding of revenue funnels, forecasting, pipeline management, and sales processes
  • Experience leading commission planning, territory design, and quota-setting processes
  • Excellent communication skills, with experience presenting recommendations and insights to executive leadership
  • A builder mentality—comfortable operating in ambiguity, creating structure, and scaling for future growth
  • Bias toward action, continuous improvement, and high-quality execution
Job Responsibility
Job Responsibility
  • Manage and develop teams across Media Strategy and Ad Operations for both onsite and offsite channels
  • Oversee rate card strategy, pricing architecture, and new media product development to maximize yield and sell-through efficiency
  • Oversee inventory management and yield optimization across all media products, maximizing sell-through rates while protecting margin
  • Lead KPI tracking, forecasting, performance reviews, and GTM experiment design
  • Lead annual planning and quarterly forecasting across GTM functions in partnership with Finance, building accurate pipeline and revenue models that inform both short- and long-term strategic decisions
  • Lead Ad Operations teams through the transition from site-served campaigns to a fully integrated ad server model (Koddi) across onsite, including campaign trafficking, pacing, optimization, and reconciliation workflows and future business scenarios
  • Serve as system owner for Boostr and Koddi, managing architecture, permissioning, and reporting integrity
  • Manage Asana workflows and efficiency with cross-functional partners for campaign tracking and project management
  • Improve revenue funnel efficiency through optimized lead flow, territory design, and sales processes
  • Partner with Finance and Accounting on revenue actualization, monthly billing, and ensuring accurate revenue recognition processes
What we offer
What we offer
  • Company-paid medical, dental, and vision insurance
  • Retirement savings plan with company matching and flexible spending accounts
  • Generous paid parental leave and PTO
  • Remote work stipend to set up your office
  • Perks for physical, mental, and emotional health, parenting, childcare, and financial planning
  • Competitive salary with equity and bonus opportunities
  • Fulltime
Read More
Arrow Right

Director of Operations

We are recruiting for a Director of Operations on a full time (40 hours), perman...
Location
Location
Ireland , Dublin
Salary
Salary:
Not provided
14forty.co.uk Logo
14forty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A highly experienced senior operations leader with a proven track record in Director-level or equivalent roles, ideally within complex, multi-site, or scaling environments
  • Demonstrated expertise in change management, operational integration, and embedding new systems, cultures, and organisational structures
  • Strong programme and project leadership capability, with significant experience leading large-scale, cross-functional transformation
  • Deep understanding of operational compliance, regulatory governance, audit standards, and risk management
  • Strong experience in LEAN, continuous improvement, or operational excellence methodologies, with demonstrable results
  • A strategic thinker capable of translating organisational goals into measurable operational plans
  • An influential and credible leader able to effectively engage, influence, and challenge senior stakeholders, including executive and Group-level leadership
  • Commercially and financially astute, with strong analytical, decision-making, and problem-solving abilities
  • Exceptional leadership skills with experience managing and developing senior managers and operational teams
  • Technologically adept, with experience in system implementation, digital transformation, and operational reporting tools
Job Responsibility
Job Responsibility
  • Act as the senior operational lead for Glanmore Foods, responsible for delivering against strategic operational objectives
  • Report on operational performance, risk, compliance, strategic priorities, and transformation progress
  • Lead organisation-wide change management, embedding new systems, cultural change, and improved ways of working
  • Foster a culture of excellence, ensuring high standards in food quality and service
  • Lead, mentor, and develop management teams to achieve business goals and enhance performance
  • Oversee all major operational projects, including system rollouts, process re-engineering, optimisation, and infrastructure enhancements
  • Establish, refine, and enforce robust operational governance, compliance processes, and audit standards
  • Lead LEAN programmes to improve efficiency, reduce waste, and strengthen cross-functional collaboration
  • Build and embed operational resilience through proactive risk management, contingency planning, and business continuity frameworks
  • Provide strong and visible leadership to senior managers, ensuring alignment, accountability, and high performance across all operational functions
What we offer
What we offer
  • Discounts on brands across the Island of Ireland (restaurants, high street stores, hotels, day out venues, gyms, golf courses and many more)
  • Flexible working to support work life balance
  • Free parking at the office
  • Career Pathways to support career progression and/or skills development
  • Learning & development programs available for personal and professional development & growth
  • Access to wellness programs to promote mental health and wellbeing of our colleagues
  • Employee Assistance Program to guide and support our employees
  • Exciting appreciation days
  • Fulltime
Read More
Arrow Right

Senior Director - Governance, Risk and Compliance

The Senior Director, Governance, Risk & Compliance will lead and strengthen our ...
Location
Location
Australia , Sydney
Salary
Salary:
Not provided
cultureamp.com Logo
Culture Amp
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years in risk management and compliance with at least 5 years experience in a leadership role
  • Track record leading risk and compliance for a high-growth, multi-national AI-led technology business (ideally SaaS/platform)
  • Familiarity with effective application of risk management frameworks in technology/AI platform development and industries with privacy and data protection obligations
  • Proven leadership building cross-functional risk forums/committees, delivering commercial outcomes in a risk-empowered context
  • Strong knowledge of auditing standards (e.g. IIA Standards), risk management frameworks (e.g. ISO 31000), and compliance requirements (e.g. SOC 2, ISO 27001, GDPR)
  • Experience in developing, implementing, and managing an Enterprise Risk Management (ERM) program in alignment with organisational objectives
  • Extensive background in ensuring compliance with laws, regulations, and standards like GDPR, SOC 2, ISO 27001, and industry-specific regulations
  • Experience with global operations, understanding the differences of compliance and risk management in different regulatory environments
  • Strong ethical leadership, particularly in handling sensitive information and decisions with integrity
Job Responsibility
Job Responsibility
  • Own and continuously evolve Culture Amp’s Risk Management Framework, ensuring our risk practices, appetite statement, and controls underpin strategic objectives, regulatory expectations, and stakeholder trust
  • Facilitate forums and practices that effectively govern risk (ie Board and Management Risk Management Committees)
  • drive regular forums for senior leadership to validate and monitor company-wide risks, including strategic, operational, financial, technology, and regulatory risks
  • Develop reporting packs for the Finance, Audit and Risk Governance Board sub-committee and the Board, ensuring transparency on key risks, compliance obligations, and risk-based decisions
  • Collaborate with the functional risk owners to identify, assess, and prioritise risks across the organisation, including financial, operational, cybersecurity, artificial intelligence, and reputational risks
  • Maintain oversight of risk registers and support functional risk owners to drive remediation plans including cost-benefit analysis, in line with appetite and tolerance
  • Partner across the business (customer, product, ops teams) providing advice on the risk implications for emerging technology (e.g., Agentic AI, etc.), ensuring products and services are aligned to customer and regulatory obligations and within risk tolerance settings
  • Oversee corporate compliance obligations including Camper training and tracking, ensuring staff complete mandatory requirements and are equipped to identify and respond to evolving threats (e.g., cybersecurity, fraud, business resiliency events)
  • Lead business resiliency and business continuity practice including documenting and maintaining supporting documentation, continuous improvement, and conducting at least annual simulations
  • Foster a risk-aware culture throughout the organisation by promoting risk management education and awareness
What we offer
What we offer
  • Employee Share Options Program
  • Programs, coaching, and budgets to help you thrive personally and professionally
  • Access to external providers for mental wellbeing and coaching support
  • Monthly Camper Life Allowance
  • Team budgets dedicated to team building activities and connection
  • Intentional quarterly wellbeing pauses
  • Extended year-end breaks
  • Excellent parental leave and in work support program available from day 1
  • 5 Social Impact Days a year
  • MacBooks for you to do your best & a work from home office budget
Read More
Arrow Right

Senior Director - Governance, Risk and Compliance

The Senior Director, Risk & Compliance will lead and strengthen our enterprise-w...
Location
Location
Australia , Melbourne
Salary
Salary:
Not provided
cultureamp.com Logo
Culture Amp
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years in risk management and compliance with at least 5 years experience in a leadership role
  • Track record leading risk and compliance for a high-growth, multi-national AI-led technology business (ideally SaaS/platform)
  • Familiarity with effective application of risk management frameworks in technology/AI platform development and industries with privacy and data protection obligations
  • Proven leadership building cross-functional risk forums/committees, delivering commercial outcomes in a risk-empowered context
  • Strong knowledge of auditing standards (e.g. IIA Standards), risk management frameworks (e.g. ISO 31000), and compliance requirements (e.g. SOC 2, ISO 27001, GDPR)
  • Experience in developing, implementing, and managing an Enterprise Risk Management (ERM) program in alignment with organisational objectives
  • Extensive background in ensuring compliance with laws, regulations, and standards like GDPR, SOC 2, ISO 27001, and industry-specific regulations
  • Experience with global operations, understanding the differences of compliance and risk management in different regulatory environments
  • Strong ethical leadership, particularly in handling sensitive information and decisions with integrity
Job Responsibility
Job Responsibility
  • Own and continuously evolve Culture Amp’s Risk Management Framework, ensuring our risk practices, appetite statement, and controls underpin strategic objectives, regulatory expectations, and stakeholder trust
  • Facilitate forums and practices that effectively govern risk (ie Board and Management Risk Management Committees)
  • drive regular forums for senior leadership to validate and monitor company-wide risks, including strategic, operational, financial, technology, and regulatory risks
  • Develop reporting packs for the Finance, Audit and Risk Governance Board sub-committee and the Board, ensuring transparency on key risks, compliance obligations, and risk-based decisions
  • Collaborate with the functional risk owners to identify, assess, and prioritise risks across the organisation, including financial, operational, cybersecurity, artificial intelligence, and reputational risks
  • Maintain oversight of risk registers and support functional risk owners to drive remediation plans including cost-benefit analysis, in line with appetite and tolerance
  • Partner across the business (customer, product, ops teams) providing advice on the risk implications for emerging technology (e.g., Agentic AI, etc.), ensuring products and services are aligned to customer and regulatory obligations and within risk tolerance settings
  • Oversee corporate compliance obligations including Camper training and tracking, ensuring staff complete mandatory requirements and are equipped to identify and respond to evolving threats (e.g., cybersecurity, fraud, business resiliency events)
  • Lead business resiliency and business continuity practice including documenting and maintaining supporting documentation, continuous improvement, and conducting at least annual simulations
  • Foster a risk-aware culture throughout the organisation by promoting risk management education and awareness
What we offer
What we offer
  • Employee Share Options Program
  • Programs, coaching, and budgets to help you thrive personally and professionally
  • Access to external providers for mental wellbeing and coaching support
  • Monthly Camper Life Allowance
  • Team budgets dedicated to team building activities and connection
  • Intentional quarterly wellbeing pauses
  • Extended year-end breaks
  • Excellent parental leave and in work support program available from day 1
  • 5 Social Impact Days a year
  • MacBooks for you to do your best & a work from home office budget
Read More
Arrow Right

Director, Marketing Operations

Join us on our mission to make a better world of work. Culture Amp is the world’...
Location
Location
United States , Austin
Salary
Salary:
181500.00 - 235000.00 USD / Year
cultureamp.com Logo
Culture Amp
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Demonstrated leadership experience in marketing operations or revenue operations experience within high-growth SaaS or B2B technology environments
  • Hands-on experience with marketing automation (e.g. Hubspot, Marketo), CRM (e.g. Salesforce), prospect engagement (e.g. Outreach), and ABX (e.g. 6Sense) platforms—ideally including direct use of 6Sense and other AI-driven tools for campaign, analytics, and process optimization
  • Demonstrated ability to spearhead innovative, scalable ABX programs using data, technology, intelligent automation, and cross-functional collaboration to drive pipeline and revenue results
  • Natural inclination for analytical rigor—translating complex, multi-source data (including AI-powered insights) into clear, actionable strategies for marketing, ABX, and demand generation outcomes
  • Robust expertise in lead management, scoring, enrichment, and attribution modeling, increasingly utilizing automation and AI to drive both broad and account-based campaign success
  • Proven success in forging strong partnerships across Marketing, Sales, and Demand Generation functions, focusing on integrated pipeline growth, workflow efficiency, and scalable business impact
  • Track record of leading executive presentations and KPI inspections, employing advanced reporting and AI-powered analytics to highlight marketing and ABX performance
  • Collaborative, decisive, and empowering leadership style, driven by a sense of ownership, urgency, and—in an ideal candidate—a sense of humor
Job Responsibility
Job Responsibility
  • Shape and Drive an Innovative Marketing Operations Strategy: Collaborate deeply with Marketing and SDR leadership to define and execute a roadmap that leverages ABX principles and AI-powered capabilities, continually seeking new ways to innovate, automate, and improve processes for demand generation and pipeline growth
  • Advance Technology, Data, and AI Integration: Lead the thoughtful selection, integration, and optimization of marketing automation, CRM, ABX platforms (including 6Sense), analytics, and prospect engagement tools. Champion adoption of agentic and co-pilot AI workflows to unlock greater efficiencies, lower acquisition costs, and foster smarter decision-making
  • Operationalize Data-Driven and AI-Enhanced Insights: Develop and maintain reporting, dashboards, and KPI inspection cadences (including Pipeline Council), utilizing AI-driven analytics to measure, predict, and improve campaign performance—especially ABX and demand gen programs. Deliver actionable recommendations that drive continuous optimization and innovation
  • Elevate Lead Management with Intelligent Automation: Build and refine automated workflows for lead capture, scoring, nurturing, enrichment, and routing. Ensure ABX-qualified accounts and leads are prioritized efficiently, using AI solutions to enhance speed, accuracy, and conversion
  • Champion Data Quality, Governance, and Scalable Systems: Design unified, automated standards and processes across marketing systems, proactively leveraging AI for data enrichment, cleansing, and predictive modeling to support both broad-based and targeted ABX outreach
  • Strengthen Cross-Functional and AI-Enabled Alignment: Partner with Sales, Product, and Finance to align operations and technology with go-to-market and customer engagement strategies, incorporating intelligent automation and data-driven insights to maximize impact and scalability
  • Standardize, Document, and Scale Best Practices: Continuously evolve workflows and operational standards to ensure the marketing and demand generation teams scale with efficiency and agility as ABX and AI initiatives expand
  • Build and Mentor a High-Performing, Innovation-Driven Team: Foster a culture of collaboration, experimentation, and accountability—developing talent adept at leveraging emerging technologies, AI, and ABX best practices to meet or exceed revenue targets
What we offer
What we offer
  • Employee Share Options Program
  • Programs, coaching, and budgets to help you thrive personally and professionally
  • Access to external providers for mental wellbeing and coaching support
  • Monthly Camper Life Allowance
  • Team budgets dedicated to team building activities and connection
  • Intentional quarterly wellbeing pauses
  • Extended year-end breaks
  • Excellent parental leave and in work support program available from day 1
  • 5 Social Impact Days a year
  • MacBooks for you to do your best & a work from home office budget
  • Fulltime
Read More
Arrow Right

Director, Marketing Operations

You are a highly strategic and innovative Director of Marketing Operations who e...
Location
Location
United States , New York
Salary
Salary:
181500.00 - 235000.00 USD / Year
cultureamp.com Logo
Culture Amp
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Demonstrated leadership experience in marketing operations or revenue operations experience within high-growth SaaS or B2B technology environments
  • Hands-on experience with marketing automation (e.g. Hubspot, Marketo), CRM (e.g. Salesforce), prospect engagement (e.g. Outreach), and ABX (e.g. 6Sense) platforms—ideally including direct use of 6Sense and other AI-driven tools for campaign, analytics, and process optimization
  • Demonstrated ability to spearhead innovative, scalable ABX programs using data, technology, intelligent automation, and cross-functional collaboration to drive pipeline and revenue results
  • Natural inclination for analytical rigor—translating complex, multi-source data (including AI-powered insights) into clear, actionable strategies for marketing, ABX, and demand generation outcomes
  • Robust expertise in lead management, scoring, enrichment, and attribution modeling, increasingly utilizing automation and AI to drive both broad and account-based campaign success
  • Proven success in forging strong partnerships across Marketing, Sales, and Demand Generation functions, focusing on integrated pipeline growth, workflow efficiency, and scalable business impact
  • Track record of leading executive presentations and KPI inspections, employing advanced reporting and AI-powered analytics to highlight marketing and ABX performance
  • Collaborative, decisive, and empowering leadership style, driven by a sense of ownership, urgency, and—in an ideal candidate—a sense of humor
Job Responsibility
Job Responsibility
  • Shape and Drive an Innovative Marketing Operations Strategy: Collaborate deeply with Marketing and SDR leadership to define and execute a roadmap that leverages ABX principles and AI-powered capabilities, continually seeking new ways to innovate, automate, and improve processes for demand generation and pipeline growth
  • Advance Technology, Data, and AI Integration: Lead the thoughtful selection, integration, and optimization of marketing automation, CRM, ABX platforms (including 6Sense), analytics, and prospect engagement tools. Champion adoption of agentic and co-pilot AI workflows to unlock greater efficiencies, lower acquisition costs, and foster smarter decision-making
  • Operationalize Data-Driven and AI-Enhanced Insights: Develop and maintain reporting, dashboards, and KPI inspection cadences (including Pipeline Council), utilizing AI-driven analytics to measure, predict, and improve campaign performance—especially ABX and demand gen programs. Deliver actionable recommendations that drive continuous optimization and innovation
  • Elevate Lead Management with Intelligent Automation: Build and refine automated workflows for lead capture, scoring, nurturing, enrichment, and routing. Ensure ABX-qualified accounts and leads are prioritized efficiently, using AI solutions to enhance speed, accuracy, and conversion
  • Champion Data Quality, Governance, and Scalable Systems: Design unified, automated standards and processes across marketing systems, proactively leveraging AI for data enrichment, cleansing, and predictive modeling to support both broad-based and targeted ABX outreach
  • Strengthen Cross-Functional and AI-Enabled Alignment: Partner with Sales, Product, and Finance to align operations and technology with go-to-market and customer engagement strategies, incorporating intelligent automation and data-driven insights to maximize impact and scalability
  • Standardize, Document, and Scale Best Practices: Continuously evolve workflows and operational standards to ensure the marketing and demand generation teams scale with efficiency and agility as ABX and AI initiatives expand
  • Build and Mentor a High-Performing, Innovation-Driven Team: Foster a culture of collaboration, experimentation, and accountability—developing talent adept at leveraging emerging technologies, AI, and ABX best practices to meet or exceed revenue targets
What we offer
What we offer
  • Employee Share Options Program
  • Programs, coaching, and budgets to help you thrive personally and professionally
  • Access to external providers for mental wellbeing and coaching support
  • Monthly Camper Life Allowance
  • Team budgets dedicated to team building activities and connection
  • Intentional quarterly wellbeing pauses
  • Extended year-end breaks
  • Excellent parental leave and in work support program available from day 1
  • 5 Social Impact Days a year
  • MacBooks for you to do your best & a work from home office budget
  • Fulltime
Read More
Arrow Right

Director, Marketing Operations

You are a highly strategic and innovative Director of Marketing Operations who e...
Location
Location
United States , Chicago
Salary
Salary:
181500.00 - 235000.00 USD / Year
cultureamp.com Logo
Culture Amp
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Demonstrated leadership experience in marketing operations or revenue operations experience within high-growth SaaS or B2B technology environments
  • Hands-on experience with marketing automation (e.g. Hubspot, Marketo), CRM (e.g. Salesforce), prospect engagement (e.g. Outreach), and ABX (e.g. 6Sense) platforms—ideally including direct use of 6Sense and other AI-driven tools for campaign, analytics, and process optimization
  • Demonstrated ability to spearhead innovative, scalable ABX programs using data, technology, intelligent automation, and cross-functional collaboration to drive pipeline and revenue results
  • Natural inclination for analytical rigor—translating complex, multi-source data (including AI-powered insights) into clear, actionable strategies for marketing, ABX, and demand generation outcomes
  • Robust expertise in lead management, scoring, enrichment, and attribution modeling, increasingly utilizing automation and AI to drive both broad and account-based campaign success
  • Proven success in forging strong partnerships across Marketing, Sales, and Demand Generation functions, focusing on integrated pipeline growth, workflow efficiency, and scalable business impact
  • Track record of leading executive presentations and KPI inspections, employing advanced reporting and AI-powered analytics to highlight marketing and ABX performance
  • Collaborative, decisive, and empowering leadership style, driven by a sense of ownership, urgency, and—in an ideal candidate—a sense of humor
Job Responsibility
Job Responsibility
  • Shape and Drive an Innovative Marketing Operations Strategy: Collaborate deeply with Marketing and SDR leadership to define and execute a roadmap that leverages ABX principles and AI-powered capabilities, continually seeking new ways to innovate, automate, and improve processes for demand generation and pipeline growth
  • Advance Technology, Data, and AI Integration: Lead the thoughtful selection, integration, and optimization of marketing automation, CRM, ABX platforms (including 6Sense), analytics, and prospect engagement tools. Champion adoption of agentic and co-pilot AI workflows to unlock greater efficiencies, lower acquisition costs, and foster smarter decision-making
  • Operationalize Data-Driven and AI-Enhanced Insights: Develop and maintain reporting, dashboards, and KPI inspection cadences (including Pipeline Council), utilizing AI-driven analytics to measure, predict, and improve campaign performance—especially ABX and demand gen programs. Deliver actionable recommendations that drive continuous optimization and innovation
  • Elevate Lead Management with Intelligent Automation: Build and refine automated workflows for lead capture, scoring, nurturing, enrichment, and routing. Ensure ABX-qualified accounts and leads are prioritized efficiently, using AI solutions to enhance speed, accuracy, and conversion
  • Champion Data Quality, Governance, and Scalable Systems: Design unified, automated standards and processes across marketing systems, proactively leveraging AI for data enrichment, cleansing, and predictive modeling to support both broad-based and targeted ABX outreach
  • Strengthen Cross-Functional and AI-Enabled Alignment: Partner with Sales, Product, and Finance to align operations and technology with go-to-market and customer engagement strategies, incorporating intelligent automation and data-driven insights to maximize impact and scalability
  • Standardize, Document, and Scale Best Practices: Continuously evolve workflows and operational standards to ensure the marketing and demand generation teams scale with efficiency and agility as ABX and AI initiatives expand
  • Build and Mentor a High-Performing, Innovation-Driven Team: Foster a culture of collaboration, experimentation, and accountability—developing talent adept at leveraging emerging technologies, AI, and ABX best practices to meet or exceed revenue targets
What we offer
What we offer
  • Employee Share Options Program
  • Programs, coaching, and budgets to help you thrive personally and professionally
  • Access to external providers for mental wellbeing and coaching support
  • Monthly Camper Life Allowance
  • Team budgets dedicated to team building activities and connection
  • Intentional quarterly wellbeing pauses: A quarterly company-wide shutdown day
  • Extended year-end breaks: An extended refresh period at the end of year
  • Excellent parental leave and in work support program available from day 1
  • 5 Social Impact Days a year
  • MacBooks for you to do your best & a work from home office budget
  • Fulltime
Read More
Arrow Right

Director, Marketing Operations

You are a highly strategic and innovative Director of Marketing Operations who e...
Location
Location
United States , San Francisco
Salary
Salary:
181500.00 - 235000.00 USD / Year
cultureamp.com Logo
Culture Amp
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Demonstrated leadership experience in marketing operations or revenue operations experience within high-growth SaaS or B2B technology environments
  • Hands-on experience with marketing automation (e.g. Hubspot, Marketo), CRM (e.g. Salesforce), prospect engagement (e.g. Outreach), and ABX (e.g. 6Sense) platforms—ideally including direct use of 6Sense and other AI-driven tools for campaign, analytics, and process optimization
  • Demonstrated ability to spearhead innovative, scalable ABX programs using data, technology, intelligent automation, and cross-functional collaboration to drive pipeline and revenue results
  • Natural inclination for analytical rigor—translating complex, multi-source data (including AI-powered insights) into clear, actionable strategies for marketing, ABX, and demand generation outcomes
  • Robust expertise in lead management, scoring, enrichment, and attribution modeling, increasingly utilizing automation and AI to drive both broad and account-based campaign success
  • Proven success in forging strong partnerships across Marketing, Sales, and Demand Generation functions, focusing on integrated pipeline growth, workflow efficiency, and scalable business impact
  • Track record of leading executive presentations and KPI inspections, employing advanced reporting and AI-powered analytics to highlight marketing and ABX performance
  • Collaborative, decisive, and empowering leadership style, driven by a sense of ownership, urgency, and—in an ideal candidate—a sense of humor.
Job Responsibility
Job Responsibility
  • Shape and Drive an Innovative Marketing Operations Strategy: Collaborate deeply with Marketing and SDR leadership to define and execute a roadmap that leverages ABX principles and AI-powered capabilities, continually seeking new ways to innovate, automate, and improve processes for demand generation and pipeline growth
  • Advance Technology, Data, and AI Integration: Lead the thoughtful selection, integration, and optimization of marketing automation, CRM, ABX platforms (including 6Sense), analytics, and prospect engagement tools. Champion adoption of agentic and co-pilot AI workflows to unlock greater efficiencies, lower acquisition costs, and foster smarter decision-making
  • Operationalize Data-Driven and AI-Enhanced Insights: Develop and maintain reporting, dashboards, and KPI inspection cadences (including Pipeline Council), utilizing AI-driven analytics to measure, predict, and improve campaign performance—especially ABX and demand gen programs. Deliver actionable recommendations that drive continuous optimization and innovation
  • Elevate Lead Management with Intelligent Automation: Build and refine automated workflows for lead capture, scoring, nurturing, enrichment, and routing. Ensure ABX-qualified accounts and leads are prioritized efficiently, using AI solutions to enhance speed, accuracy, and conversion
  • Champion Data Quality, Governance, and Scalable Systems: Design unified, automated standards and processes across marketing systems, proactively leveraging AI for data enrichment, cleansing, and predictive modeling to support both broad-based and targeted ABX outreach
  • Strengthen Cross-Functional and AI-Enabled Alignment: Partner with Sales, Product, and Finance to align operations and technology with go-to-market and customer engagement strategies, incorporating intelligent automation and data-driven insights to maximize impact and scalability
  • Standardize, Document, and Scale Best Practices: Continuously evolve workflows and operational standards to ensure the marketing and demand generation teams scale with efficiency and agility as ABX and AI initiatives expand
  • Build and Mentor a High-Performing, Innovation-Driven Team: Foster a culture of collaboration, experimentation, and accountability—developing talent adept at leveraging emerging technologies, AI, and ABX best practices to meet or exceed revenue targets.
What we offer
What we offer
  • Employee Share Options Program
  • Programs, coaching, and budgets to help you thrive personally and professionally
  • Access to external providers for mental wellbeing and coaching support
  • Monthly Camper Life Allowance
  • Team budgets dedicated to team building activities and connection
  • Intentional quarterly wellbeing pauses
  • Extended year-end breaks
  • Excellent parental leave and in work support program available from day 1
  • 5 Social Impact Days a year
  • MacBooks for you to do your best & a work from home office budget
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy