CrawlJobs Logo

Director - Online Retail Marketing

https://www.marriott.com Logo

Marriott Bonvoy

Location Icon

Location:
United States , Marriott International HQ

Category Icon
Category:
-

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

125600.00 - 179900.00 USD / Year

Job Description:

The Director, Online Retail Marketing is responsible for developing and executing a comprehensive marketing plan that drives customer acquisition, engagement, and retention related to Marriott Bonvoy Boutiques. The ideal candidate is a self-starter, with a proven track record in ecommerce marketing, including both brand and performance marketing. We are looking for someone who brings both hands-on experience with various marketing channels and tools as well as experience driving external agencies to deliver results. As a key leader on the team, this person will own and report on the marketing metrics, providing customer insights and an experimental mindset to achieve results. The Director will work closely with Merchandising, Brands and other teams to develop marketing strategies and tactics that resonate with our various customer segments.

Job Responsibility:

  • Conceive and execute customer-centric strategies that support key brand objectives and growth drivers
  • Manage all marketing channels both directly and via agencies or internal partners
  • Be customer-obsessed, understand our customer and be the voice of the customer cross-functionally
  • Develop plans to maximize marketing budget in partnership with agencies and internal resources to drive business objectives
  • Produce and communicate hind-sight performance optimizations
  • Collaborate with analytics, site team and agency partners to develop source-of-truth reporting that triangulates marketing platform reporting and ecommerce reporting to ensure strategy and performance alignment
  • Contribute to the overall strategy of the Retail business and communicate our objectives internally

Requirements:

  • 4-year degree from an accredited university and MBA
  • 8+ years of relevant professional experience in ecommerce marketing
  • Leadership experience delivering results across both performance and brand marketing in an ecommerce company
  • Demonstrable experience across multiple marketing channels including full-funnel site optimization, email/SMS, paid, social, content
  • Experience developing and executing against a marketing calendar, inclusive of gaining alignment and allocating resources

Nice to have:

  • Proven track record leading marketing for a home furnishings or gift industries
  • Experience with Adobe Marketing Cloud and/or Google Analytics
  • Experience building organizational competencies and best practices in a start-up or high-growth ecommerce business
  • Accountability for managing ROAS and marketing budgets
  • Team management experience
What we offer:
  • Bonus program
  • Comprehensive health care benefits
  • 401(k) plan with up to 5% company match
  • Employee stock purchase plan at 15% discount
  • Accrued paid time off (including sick leave where applicable)
  • Life insurance
  • Group disability insurance
  • Travel discounts
  • Adoption assistance
  • Paid parental leave
  • Health savings account (except for positions based out of or performed in Hawaii)
  • Flexible spending accounts
  • Tuition assistance
  • Pre-tax commuter benefits
  • Other life and work wellness benefits
  • May include other incentives such as stock awards and deferred compensation plans

Additional Information:

Job Posted:
March 22, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Director - Online Retail Marketing

Director of Marketing and Communications - Retail

Our client a well known UK lifestyle brand is currently recruiting a Marketing D...
Location
Location
United Kingdom , Surrey
Salary
Salary:
120000.00 GBP / Year
blu-digital.co.uk Logo
Blu Digital
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • want to work in a well known lifestyle business
  • have wide marketing knowledge and experience across digital and offline marketing
Job Responsibility
Job Responsibility
  • look after a team of 10
  • heavily focused on ATL and BTL / Online and Offline marketing
  • focus on developing the marketing strategy with the Owner and Marketing Director
  • Fulltime
Read More
Arrow Right

Account Director, Retail

Viant is seeking an Account Director, Retail to further accelerate our growth in...
Location
Location
United States , Chicago; New York
Salary
Salary:
150000.00 - 165000.00 USD / Year
viantinc.com Logo
Viant
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of advertising experience
  • Minimum of 5+ years in collaborating with Retail marketers (brand-direct, agency, or vendor side experience)
  • Expertise in Retail marketing, preferably in a brand-direct capacity
  • Deep understanding of programmatic advertising (CTV, Streaming Audio, Online Video, Display, DOOH, and Mobile) and how it applies to brands
  • A proven track record of building brand-direct relationships and scaling programmatic adoption
  • Self starter with experience closing large MSAs in adtech, programmatic, or digital media
  • Ability to work cross-functionally with sales, product, business development, and marketing teams
  • Strong analytical and strategic mindset, with the ability to translate industry challenges into advertising solutions
  • Excellent communication and presentation skills, with the ability to evangelize to Viant’s leadership in programmatic advertising
Job Responsibility
Job Responsibility
  • Accelerate Viant’s Retail Growth
  • Grow and scale Viant’s Retail footprint by expanding direct relationships in the Mass Merchant, Grocery, Convenience, and Specialty categories
  • Establish Viant as the premier programmatic solution for the Retail category by evangelizing our DSP differentiators across targeting, measurement, insights, and identity solutions for both RMNs and Retail brand investment
  • Drive greater industry awareness through thought leadership, conference participation, and client education
  • Brand-First Demand Generation & Agency Influence
  • Own and grow brand-direct demand while also supporting the core sales team in driving agency adoption across the Retail category
  • Develop and execute a brand-first strategy that ensures Viant is in the consideration set for DSP adoption across leading Retailers
  • Partner with agency teams to help them navigate the evolving Retail programmatic landscape and ensure Viant is the platform of choice
  • Product & Business Development
  • Collaborate with Business Development to identify key data, measurement, and supply partnerships that strengthen Viant’s Retail offering
What we offer
What we offer
  • Competitive compensation, benefits, and career growth opportunities
  • fully paid health insurance
  • paid parental leave
  • unlimited PTO
Read More
Arrow Right

Regional Retail Manager

Are you a seasoned retail professional with a passion for hospitality? South Sea...
Location
Location
United States , Captiva
Salary
Salary:
Not provided
southseas.com Logo
South Seas
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Marketing, Hospitality/Hotel Operations or a related field
  • Extensive experience in store management, sales, marketing, and merchandising
  • Strong knowledge of retail industry and managing multiple outlets
  • Budget management experience including manpower and equipment allocation
  • Fluent in English
  • Must hold a valid Florida driver’s license
  • Ability to work flexible hours, including weekends, evenings and holidays as needed
  • Proficiency with computer equipment or other technical devices
  • Ability to supervise the activities of other resort associates and/or provide service in which communication plays an important role
  • Ability to compile data and figures in accordance with established procedures
Job Responsibility
Job Responsibility
  • Oversee the day-to-day operations of the Outfitters store
  • Launch and managing the online store
  • Support resort-wide retail buying and merchandising
  • Manage retail outlet budgets with approved guidelines
  • In partnership with the Director of Commercial Strategies, set sales goals and develop/execute marketing plans
  • Develop, recommend, implement, and manage short and long-term goals for associate managed areas
  • Ensures the retail team provides and maintains the highest level of customer service
  • Directs training of staff, and newly hired staff, in accordance with resort guidelines in sales, cash register procedures, etc., to perform necessary requirements of multiple store operations
  • Manage performance and salary reviews for reporting staff, including handling disciplinary matters through coaching and counseling
  • Oversees maintenance and upkeep of equipment in the retail store outlets
What we offer
What we offer
  • Bonus Program
  • Medical, Dental, Vision plans
  • 401(k) with 100% match up to 4%
  • Employee Assistance Program
  • Company-paid Life Insurance, STD, and LTD
  • Employee Discount Program
  • Family Life Insurance
  • HSA and FSA program
  • Paid Time Off & Holidays
  • Commuter and Company-paid Toll Programs
  • Fulltime
Read More
Arrow Right

Europe CRM Manager

Diesel has long been a leading pioneer in denim and casual fashion, known for mo...
Location
Location
Italy , Milano
Salary
Salary:
Not provided
otb.net Logo
OTB
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 3 year of experience in CRM roles (preferably in the Luxury environment) in modernly structured companies
  • A degree in Marketing and Communications or Economics would be preferred
  • Great passion for fashion, determination to achieve the objectives, flexibility, enthusiasm, initiative, ability to problem solving and teamwork
  • Strong analytical skills
  • Expertise in and knowledge of Marketing world, CRM and industry trends
  • Excellent knowledge of the English language, both written and verbal
  • Good knowledge in the use of the main tools (particularly MS Excel & Power Point)
  • Willingness to travel
Job Responsibility
Job Responsibility
  • Analytical deep dives on the Regional Customer Base, identifying strategic insights supporting the regional CRM and Retail strategy
  • Promote effective prospect acquisition campaigns including partnerships to increase customer acquisition
  • Based on Global Guidelines and Go To Market Calendar, and in consideration on business priorities, design and execute the Regional CRM contact strategy and Calendar for the European market including local relevant moments
  • Accountable for Regional CRM Digital Campaign management (Newsletter/SMS…) including: Coordination of the supplier managing the CRM campaigns process, including Copy, translations and execution in the different local languages
  • Definition and execution of the most effective customer segmentation strategy for the regional campaigns
  • Monitor Newsletter performances, share results with stakeholders, propose and execute corrective actions to optimize digital campaigns share of business on online
  • Definition of the targets of customers to be involved in all the clienteling activities/in store activations of the region – in close coordination with EU Retail Director and EU Clienteling Manager
What we offer
What we offer
  • A Full Time Permanent Contract
  • An awesome, young and dynamic team
  • Possibility to work in the European HQ of one of the leading Italian fashion companies belonging to one of the most important luxury fashion groups
  • A generous employee discount on Diesel and OTB group Brands
  • Highly inclusive working environment
  • Lunch vouchers for each working day
  • Fulltime
Read More
Arrow Right

Retail Manager (F&B Operations)

This position reports directly to the Director of Food & Beverage. The role is t...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum Diploma in Food & Beverage Services / F&B Retail Services
  • At least 5 years of relevant experience in handling F&B Retail Operations
  • Prior experience in a project management is an advantage
  • Basic computer knowledge (i.e. Microsoft Office, Micros, Opera, etc)
  • Knowledge in budget and cost control
  • Possesses great leadership abilities
  • Great teamwork & communication skills
Job Responsibility
Job Responsibility
  • The role is responsible for the Retail Department — operationally, financially, and strategically
  • The department executes all festive season food and beverage offerings, including but not limited to: Chinese New Year, Rice Dumplings/Dragon Boat Festival, Mooncake/Mid-Autumn Festival, Thanksgiving, and Christmas
  • The Retail Manager works closely with the Business Development Manager ("BDM") and Culinary Team in areas such as product development, cost management, business opportunities, and sales performance
  • Reporting directly to the Director of Food & Beverage, the Retail Manager collaborates with the BDM to determine and execute the overall strategy for each festive activation, aiming to achieve both financial and operational goals
  • In addition to working with the BDM, he/she works closely with the Marketing Team
  • Under the direction of the BDM, the Retail Manager ensures that all customer-facing communications align with the overall strategy for financial and operational objectives
  • Guided by the Business Development Manager, the Retail Manager manages online, third-party, off-site platforms, and other channels to maximize sales performance
  • Responsible for associate recruitment and development during the active months of festive operations
  • Responsible for regular updates on upcoming/active festive operations to Hotel Leadership
  • Responsible for cashier management, be it personnel or process
  • Fulltime
Read More
Arrow Right

Trade Planning Merchandiser

Location
Location
United Kingdom , Liverpool
Salary
Salary:
Not provided
matalan.co.uk Logo
Matalan
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven previous experience within a Trade Planning function, ideally within a fashion and/or homeware omnichannel retailer
  • Ability to work cross-functional with commercial and product functions, with the ability to influence at a senior level
  • Knowledge of Marketing and Merchandising strategies foster collaboration to drive optimum commercial outputs
Job Responsibility
Job Responsibility
  • Work closely with the Director of Trading, planning and merchandising to shape a Trade Plan that attracts and retains customers, turning strategic objectives into clear and authoritative promotions, activities and events across all channels
  • Ensure the Trade Plan aligns with the Company and Divisional strategies, designed to achieve annual sales and profit targets
  • Agree and monitor each Trade Plan period’s performance KPIs against agreed sales, profit and customer targets, taking learnings to inform subsequent plans
  • Chair the weekly Trade Planning Execution Meeting
  • Attend and support the Director of Trading, planning and merchandising in chairing the weekly Trade Planning Group Meeting, where the trade plan is set and agreed with cross-functional stakeholders
  • Use a broad range of internal/external data and insight, continually evaluate trading plans to ensure they are operationally achievable and deliver annual sales, profit and customer targets over an 18-month horizon
  • Manage cross-functionally with colleagues across Buying, Merchandising, Marketing, Retail Operations, Supply Chain, Finance, Partnerships, Insights, Loyalty and Online, to create and execute Trade Plans, right first time
  • Manage the Trade Activity Retro process, ensuring reviews of outcomes and their drivers are conducted within 4 weeks of a trade driving activity finishing
  • Present review findings to the Trade Planning Group
  • Collaborate with cross-functional colleagues to ensure Critical Path dates are achieved in the planning and execution of trading activity
What we offer
What we offer
  • 20% staff discount, which increases with length of service
  • Thrive Recognition Scheme
  • Wellbeing support provided by the Retail Trust
  • Life Assurance
  • Retail Rewards platform offering discounts for other retailers
  • Pension Scheme
  • Access to a wide range of career development
  • Fulltime
Read More
Arrow Right
New

Head of eCommerce

A well established, fast growing retailer in the furniture and home sector is en...
Location
Location
United Kingdom , Birmingham
Salary
Salary:
70000.00 - 85000.00 GBP / Year
sfrecruitment.com Logo
SF Technology Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven ecommerce leader with experience scaling online performance within retail categories such as furniture, home, bulky goods, or other high value D2C sectors
  • Strong bias for action, gets things done and makes decisions at pace
  • Experience managing an ecommerce P&L between £10m-£100m+
  • Hands on leadership style: strategic enough to lead, practical enough to execute
  • A test and learn mindset with proven ability to deliver uplift quickly
  • Credibility to influence senior stakeholders, including founders
  • A track record of building or transforming ecommerce capability
Job Responsibility
Job Responsibility
  • Own and manage the full ecommerce P&L
  • Set growth targets and deliver revenue, margin and profitability goals
  • Drive commercial levers including acquisition, conversion, AOV, and repeat purchase
  • Lead ongoing website development with external partners and agencies
  • Own the UX roadmap to ensure seamless navigation, merchandising, and checkout experience
  • Ensure all in store products are accurately represented and optimised online
  • Develop category and product strategies including a more online friendly assortment (including ranges aligned with leading D2C suppliers)
  • Oversee all digital performance channels including Paid Search, Paid Social, SEO, CRM and retention
  • Ensure campaigns deliver strong ROI, clear attribution and commercial impact
  • Drive data led decision making across all digital touchpoints
  • Fulltime
Read More
Arrow Right

Account Manager, Customer Experience (B2B)

Amsive is hiring an Account Manager, Customer Experience, with prior experience ...
Location
Location
United States , New York
Salary
Salary:
Not provided
amsive.com Logo
Amsive
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2-4+ years of experience managing digital marketing programs across SEO, SEM, and other paid media channels (CTV, Linear TV)
  • 2+ years of experience in agency environment and proven success in managing client relationships
  • Experienced in compiling, documenting, and communicating client requirements to internal stakeholders across departments (creative services, customer intelligence, data/technology, media, production/operations, etc.)
  • Must have experience overseeing implementation or managing and executing multi-channel digital marketing campaigns as main client point of contact
  • Strong written and verbal communication skills, a positive attitude, and the ability to thrive in a collaborative and fast-paced environment
  • Strong project management and organization skills, ability to prioritize and manage multiple projects and inspire trust with team members
  • Strong grasp and demonstrated application of marketing and communication principles
  • Strong proficiency in the Microsoft Office Suite, especially PowerPoint and Excel
  • Demonstrated excellence in building and maintaining profitable client relationships
  • Future-minded individual with a strong desire to contribute to an emerging leader in the omni-channel marketing space
Job Responsibility
Job Responsibility
  • Lead role for client-facing interaction with agency day to day, owner of overall client satisfaction, and proactivity of account to drive marketing goals
  • Work with clients in the B2B and B2C franchise sector (online retail and lead gen for B2C home services solutions)
  • Build empathetic personal relationships with clients and understand their business objectives to ensure partnership satisfaction
  • Become proficient in company designated tools for success in project and account management
  • Create and proactively manage internal timelines for projects and programs through proactive communication
  • Log all resource hours into Amsive designated project management tool (Asana) daily
  • Schedule, organize and facilitate client campaign initiatives across all agency channels
  • hold regular internal meetings to effectively guide client conversation to ensure clarity and productivity
  • Oversee implementation, delivery, and execution of program promise
  • manage client expectations by providing timing and budget implications of scope change requests
  • Fulltime
Read More
Arrow Right