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Director, Onboarding and KYC

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Mastercard

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Location:
Denmark , Ballerup

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We are looking for a fintech savvy product director, with great people leader skills, and an eye for excellent user experience to join our team in Open Finance. You will be lead the Onboarding and LUC team. The Onboarding and KYC (Know your Customer) team oversee the end-to-end technical onboarding and KYC experience. We are responsible for our product’s touch points in the business, ensuring a consistent and high-quality expression in both design and content as well as performance. With clear objectives, the Onboarding and KYC team design, build, and maintain the simple and compliant user experiences that power a wide range of use cases within open banking.

Job Responsibility:

  • Creating the product vision aligned with the company strategy and articulating it within and outside of your squad
  • Being in control of your product and the product strategy by maintaining a deep, detailed, and meaningful backlog (at least 3 cycles ahead)
  • Evaluating relevant customer cases and opportunities through detailed market and business analysis
  • Providing your squad and stakeholders like Compliance, Legal and Engineering teams, with clear direction, plans, and structure
  • Acting as the primary conduit and sparring partner in and out of your squad
  • Proactively informing Sales, Marketing and other Product teams about our products and features
  • Working with Compliance to translate requirements into practical solutions
  • Being a candid, clear and open communicator
  • Ensuring stakeholder alignment across the business

Requirements:

  • Proven track record of successful end-to-end product management from similar positions, shipping quality applications and software
  • Strong track record of building data-driven digital products
  • Well versed within agile product management and project management processes
  • Excellent communication skills and an ability to render complexity into simple overviews and models to act upon
  • Advocate for great user and customer experiences
  • Great technical aptitude and understanding
  • Great passion for reading and learning
  • Sense for the right product and feature set and can inspire others through your structured and plan-driven approach
  • Focus on getting incremental product releases fast to the market
  • Strong and ambitious leadership

Nice to have:

  • Experience working with digital financial services
  • Knowledgeable about PSD2, financial legislation and compliance related to open banking / finance
  • SaaS experience, or experience in another Tech company
  • Programming or prototyping experience

Additional Information:

Job Posted:
January 25, 2026

Employment Type:
Fulltime
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