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Responsible for managing and supervising all areas of the spa, pool and beach areas, including overall maintenance, daily upkeep, cleanliness and the operation of cabana units. Coordinates the delivery of spa services and works to continually improve guest and employee satisfaction while maximizing financial performance of the department.
Job Responsibility:
Manage spa and recreation operations and budgets
Manage spa and recreation sales and marketing strategy
Manage spa and recreation revenue management strategy
Ensure and deliver exceptional customer service
Conduct human resources activities
Manage pool and beach areas including maintenance and cleanliness
Coordinate delivery of spa services
Oversee retail product research and purchasing
Monitor spa and recreation sales to meet revenue goals
Develop and manage children's program
Develop and oversee comprehensive wellness programs
Requirements:
2-year degree from an accredited university in Business Administration, Recreation/Health Club operations, Hotel and Restaurant Management, or related major
4 years' experience in spa, guest services, front desk, sales and marketing, or related professional area
OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major
3 years' experience in spa, recreation/health club, guest services, front desk, sales and marketing
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