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Director of Wellness

Malaysia, Langkawi Employment contract · Job Posted November 05, 2025
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Job Description

Responsible for managing and supervising all areas of the spa, pool and beach areas, including overall maintenance, daily upkeep, cleanliness and the operation of cabana units. Coordinates the delivery of spa services and works to continually improve guest and employee satisfaction while maximizing financial performance of the department.

Job Responsibility

  • Manage spa and recreation operations and budgets
  • Manage spa and recreation sales and marketing strategy
  • Manage spa and recreation revenue management strategy
  • Ensure and deliver exceptional customer service
  • Conduct human resources activities
  • Manage pool and beach areas including maintenance and cleanliness
  • Coordinate delivery of spa services
  • Oversee retail product research and purchasing
  • Monitor spa and recreation sales to meet revenue goals
  • Develop and manage children's program
  • Develop and oversee comprehensive wellness programs

Requirements

  • 2-year degree from an accredited university in Business Administration, Recreation/Health Club operations, Hotel and Restaurant Management, or related major
  • 4 years' experience in spa, guest services, front desk, sales and marketing, or related professional area
  • OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major
  • 3 years' experience in spa, recreation/health club, guest services, front desk, sales and marketing
  • Knowledge of spa and salon services and equipment
  • Sales orientation and techniques
  • Basic computer skills
  • Mathematical reasoning
  • Oral and reading comprehension
  • Writing skills

Nice to have

  • Global mindset
  • Adaptability
  • Professional demeanor
  • Building collaborative relationships

What we offer

  • Opportunity to work with global luxury brand
  • Career development plans
  • Employee recognition programs
  • Collaborative work environment
  • Equal opportunity employer

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