This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Your mission: Turn our VIP function into a commercial engine that defines the future of high-value player experience in crypto gambling. As Director of VIP, you will own the entire VIP business line -from revenue and portfolio performance to team leadership, operational design, and commercial strategy. You will build a predictable, scalable, data-driven VIP revenue engine that fuels Gamdom’s next era of growth.
Job Responsibility:
Own full P&L for the VIP segment, driving revenue growth and margin efficiency
Build a structured portfolio model where every VIP Manager runs a measurable book of business
Transform VIP from reactive service to a predictable, revenue-producing function
Develop segmentation frameworks for whales, high-potential players, and churn-risk cohorts
Improve bonus efficiency to maximize sustainable value
Build and lead a high-performance VIP organization
Hire, upgrade, and restructure talent as needed - you own the team and the standards
Create a culture of portfolio ownership and commercial accountability
Coach managers in relationship management, negotiation, and strategic retention
Maintain communication standards aligned with Gamdom’s premium, crypto-native brand
Build personalized engagement frameworks using behavioral and predictive data
Identify and act on key player inflection moments
Lead proactive reactivation and retention initiatives
Ensure all touchpoints are discreet, instant, frictionless, and commercially smart
Partner with Product & Data to develop dashboards, triggers, and CRM capabilities
Influence product roadmap, promo structures, and lifecycle strategy
Ensure VIP priorities move through the organization without friction
Define and track critical KPIs: revenue per manager, LTV growth, churn conversion, bonus performance, etc
Build forecasting models for value trajectories and revenue predictability
Systematize workflows, SOPs, and review cycles to enable scale
Maintain a high-accountability, no-complacency culture
Requirements:
Proven track record in building or scaling high-performance commercial/VIP organizations
Highly structured, organized, and process-driven mindset
Exceptional people leadership and relationship-building skills
Welcome to CrawlJobs.com – Your Global Job Discovery Platform
At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.
We use cookies to enhance your experience, analyze traffic, and serve personalized content. By clicking “Accept”, you agree to the use of cookies.