Director of Ticketing and Hospitality Job at Randstad (Brisbane)

Job Description

A new and exciting opportunity has emerged with the Brisbane 2032 Olympic and Paralympic Games Organising Committee (Brisbane 2032) for a Director of Ticketing and Hospitality. If you're a talented professional looking for a career defining and high-impact role, this is your chance. Brisbane 2032 is planning a global sporting event and making deliberate choices to leave a positive legacy for future generations. Our Vision for Brisbane 2032 is ... Believe: We believe in the power of sport and the Australian spirit. Together, they unlock our limitless potential, grit, and heart to go further than we ever imagined. Belong: Everyone is welcome at our Games. Every person is celebrated, creating a playing field that's fair, fun, and full of connection! Become: This is our moment. Our move. Together, we'll harness the magic of the Games to become stronger and step boldly into an exciting new era. As an ambitious and inclusive organisation Brisbane 2032 offers a rare opportunity to contribute to the world's largest sporting event, the world's largest multicultural event, and the world's largest event for people with disabilities. As part of this application process, we encourage you to share your motivation to be part of the Olympic and Paralympic Games and your lived experience which will help you contribute to these Games.

Job Responsibility

Drive revenue while ensuring full stadia and broad public access to tickets
Develop and lead the strategic vision, pricing and go to market approach for the ticketing function, including management of a complex, large scale pricing strategy across the Games programme
Support the ticketing technology solution, including the identification, contract execution, and management of the Ticketing System Provider
Drive the development of a secondary market strategy, including partner identification and contract negotiations
Ensure a robust, data-driven approach to all ticketing activities and client servicing
Oversee the development and execution of a business plan designed to deliver hospitality revenue
Manage the partnership with the Official Hospitality Provider and help supervise all internal and external hospitality staff
Support the creation of hospitality programs tailored specifically to partners, the IOC/IPC, and international federations
Develop and implement master communications, marketing, and sales plans for the hospitality program
Establish close working relationships with key functional areas, especially Venues, Infrastructure, and Sport, to maximise revenue while supporting overall Games strategy
Manage relationships between the IOC, the Hospitality provider, and various Functional Areas to deliver the entire hospitality strategy and operations
Lead multiple sub functions, building a high performing team and ensuring effective management of dedicated supplier resources
Develop a clear growth plan for the department from the present through to Games time
Develop and strictly adhere to a departmental budget with clear steps to implement, monitor, and measure deliverables

Requirements

Experience working with a diverse range of stakeholders and proven success at building excellent working relationships
Experience working with senior executives across multiple functional areas
Demonstrated commitment to diversity and inclusion
Experience of contributing to and delivering on revenue goals
Experience leveraging creativity and innovation to create unparalleled event experiences for diverse groups of stakeholders and attendees
Extremely detail-oriented with excellent organisational and project management skills, as well as the ability to resolve issues independently
A collaborative mindset
someone who prioritises the team and fosters a culture of high performance without ego
An innovative viewpoint, challenging the status quo and thinking ahead to future years of the Movement
Minimum 10 years of relevant industry experience, preferably with 5 years of leadership experience

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Director of Ticketing and Hospitality

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