Director of Ticket Services Job at Kansas State University (Manhattan)

Assistant Director of Ticket Services

K-State Athletics is seeking qualified applicants for an Assistant Director of T...

Location

United States , Manhattan

Salary:

43888.00 USD / Year

Kansas State University

Expiration Date

Until further notice

Requirements

Bachelor's Degree at time of application
Two or more years of ticket office experience
Two or more years of experience with Paciolan ticketing software
Excellent verbal and written communication skills
Must be able to work evenings and weekends as required
Must have a strong work ethic

Job Responsibility

Oversees/manages the women’s basketball and outside events/rentals ticketing services responsibilities including season and single-game ticket processes, student-athlete pass list management, away game travel, post-season ticket processes, etc
Lead ticket operations, ordering and reporting processes for all K-State student pass sales and junior wildcat memberships
Serve as the liaison to campus partners for reporting, enrollment status updates, tuition statement processing, and payment reconciliations

What we offer

Excellent medical, dental, and vision plans
Competitive retirement plan
Earned vacation and sick leave plans
Parental leave plan
Term life insurance
Accidental death and dismemberment insurance
Long term disability insurance
Paid KSU designated holidays

Fulltime

Senior Director of Data Center Operations

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our c...

Location

United States , Fauquier County

Salary:

140200.00 - 277200.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

High School Qualification or equivalent AND 10+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure) OR equivalent experience
3+ years people management experience
Active U.S. Government Top Secret Clearance with access to Sensitive Compartmented Information (SCI) based on a Single Scope Background Investigation (SSBI) with Polygraph
Must pass Microsoft Cloud background check upon hire/transfer and every two years thereafter
Verification of U.S. citizenship

Job Responsibility

Empowering a culture of safety, security, and compliance, respect, integrity, and accountability in all aspects of datacenter activities
Accountability for the ongoing IT and Critical Environment (CE) support for all service lines ensuring the on-time and defect-free delivery of customer capacity within our SLA commitments
Responsibility for the planning and delivery of all supporting physical infrastructure, logistics, and the resources required to meet anticipated growth
Financial management of portfolio including the development of detailed budgets, forecasts, and management of operational and capital spend
Management and oversight of all vendor/partner contracts and relationships including leased-facility landlords, IT and CE service providers, and other support teams
Overseeing secure and compliant logistics, asset destruction, and asset management services and programs across the AGC DC Ops portfolio
Overseeing AGC datacenter service engineering focused on optimizing IT services’ time on task and resolving blocked tickets with AGC product/software engineering groups
Regularly meeting with AGC customers to present AGC and datacenter capabilities, services, and concepts of operations for either approval or security compliance review purposes
Delivering learning and development and training programs for your AGC DC Ops staff
Overseeing an AGC datacenter controls systems engineering program that incorporates and ensures compliant patching in accordance with Microsoft and customer requirements

Fulltime

Ticket Services Post Graduate Intern

The Ticket Services Post Graduate Intern position is a local agency, hourly, unc...

Location

United States , Manhattan

Salary:

12.50 USD / Hour

Kansas State University

Expiration Date

Until further notice

Requirements

Bachelor's Degree by hire date
Excellent verbal and written communication skills
Experience working in a customer service setting
Experience in a collegiate athletic ticket office
Must have a strong work ethic
Excellent customer service skills

Job Responsibility

Assist the Assistant Director of Ticket Operations in ensuring consistent daily operations of the KSA Ticket Office

What we offer

Excellent medical, dental, and vision plans
Competitive retirement plan
Earned vacation and sick leave plans
Parental leave plan
Term life insurance
Accidental death and dismemberment insurance
Long term disability insurance
Paid KSU designated holidays

Fulltime

Director, Services Lead Ap-Europe-Eemea — Corporate Solutions

Our Purpose Mastercard powers economies and empowers people in 200+ countries an...

Location

United Kingdom , London

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Education: Bachelor’s degree required
advanced degree preferred. Proven track record leading strategy, launching scalable products/services, and delivering commercial outcomes across complex, multi-market environments. Demonstrated P&L ownership and success against ambitious growth targets. Deep understanding of the payments industry and Commercial New Payment Flows
ability to leverage payments technology and innovation to solve client problems
strong financial and business acumen. People leadership experience
consultative problem-solving
executive-level communication and negotiation skills
comfort operating in highly matrixed, cross-functional settings. Abide by Mastercard’s security policies and practices
Ensure the confidentiality and integrity of the information being accessed
Report any suspected information security violation or breach
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Job Responsibility

Expand existing Services to CNPF (e.g., SSO, Loyalty, Deploy) by calibrating value propositions and GTM
identify and pilot with anchor clients to prove impact at pace and at scale. Build a segment-led service roadmap for Corporate Solutions, delivering 2–3 new flagship offerings over time, in partnership with product, studios, and analytics. Scale portfolio optimization—codify best practices, embed governance, and share playbooks across regions and segments. Build and execute the services GTM strategy for Corporate Solutions, including segmentation, value proposition, packaging, pricing, and channel motions (1:1 and scalable 1-to-many) aligned to CNPF priorities. Own the CNPF services sales pipeline by region (APEEMEA) across all relevant CNPF assets
forecast accurately and maintain healthy coverage ratios. Coordinate post-sale execution with the Services Delivery team to ensure time-to-value, quality outcomes, and referenceable success. Embed AI as a competitive advantage in services—partner with acquired SaaS businesses and internal platforms to identify high-impact use cases and launch at least one AI-enhanced service tied to measurable client outcomes. Establish a single source of truth for Corporate Solutions services revenues and pipeline
run a monthly performance cadence with clear KPIs, root-cause analysis, and corrective actions. Maximize commercial leverage by improving access to existing funds (e.g., CBA, markets) and strategically creating new funding mechanisms for scaled experiments and rollout. Facilitate best practice sharing across the regional teams. Elevate strategic interaction with key customers, fintechs, ecosystem partners, and C-suite stakeholders
build partnerships that accelerate adoption and growth. Provide internal and external thought leadership on CNPF services trends within Corporate Solutions
represent the business in forums, client councils, and industry events. Lead services GTM for B2B payables/receivables, virtual cards, procurement, expense and related enterprise workflows. Partner with CS Product, Data & Services, and account teams to craft solution bundles (e.g., Deploy + SSO + Analytics) that drive CFO/Procurement value. Ensure compliance/readiness across risk, controls, and regulatory requirements common in enterprise finance functions
maintain strong governance for cross-border and large-ticket flows.

Fulltime

Director of IT

Legends Global, the leader in privately managed public assembly facilities, has ...

Location

United States , Wichita

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

Must successfully pass a background and credit check
Minimum of 8 years’ experience with the below technical competencies: Microsoft 365/Exchange Online
Active Directory/Entra Active Directory
On-premises file sharing and cloud-based file management
Enterprise grade wired and wireless network infrastructure
Server systems administration
Enterprise grade Voice over IP (VoIP) Telephony
Point of Sale Implementation and Administration (preferred)
Must have previous experience managing help desk-based end user support
Superior customer service and interaction skills

Job Responsibility

Assists in the planning and implementation of additions, deletions, and major modifications to IT network
Daily management of IT staff
Oversees the administration and maintenance of the company’s entire infrastructure including: Administration and maintenance of the venue’s LAN/WAN, Implementation of required network security, Venue’s telephone system, Computer stations and software
Oversight of troubleshooting, systems backups, archiving, and disaster recovery providing expert support when necessary
Oversight of venue help desk including direct response for escalated issues
Interacts with internal and external clients on all levels to help resolve IT-related issues and provides answers in a timely manner
Builds and maintains vendor relationships and manages the purchase of all software, hardware, and other IT supplies in conjunction with Legends Global corporate requirements
Ensures that company assets are maintained responsibly
Coordinate with management team to ensure all goals are met for each event at INTRUST Bank Arena
Knowledge and ability to provide POS support to Food & Beverage

Fulltime

Senior Director of Corporate IT

Senior Director of Corporate IT (End User Services/AI, Systems Engineering, and ...

Location

United States , San Francisco

Salary:

180000.00 - 304000.00 USD / Year

PagerDuty

Expiration Date

Until further notice

Requirements

8+ years of experience working in IT operations, overseeing large information technology projects
6+ years of people management experience leading multiple technical teams, distributed across multiple geographies
Proven experience in operating and managing security, automation technology, and automation programs
Excellent understanding of computer systems, security, network and systems administration, databases and data storage systems, and telecommunications systems
Experience with agile and scrum methodologies
Bachelor's degree in computer science (or a related field) or equivalent work experience
Experience working within high-growth, cloud-first (AWS), B2B SaaS companies
Excellent leadership, decision-making, and project management skills
Excellent communication and influencing skills
Experience with Okta, Google Workspace, Slack, Jamf, Microsoft 365, Atlassian Cloud, Jira, Oomnitza, automation tools, AWS, and Zoom

Job Responsibility

Provide technology vision and leadership for deploying IT initiatives that improve collaboration, cost-effectiveness, compliance, and security at enterprise scale
Architect and scale IT Operations and Infrastructure to support a growing, hybrid workforce, ensuring high availability and performance of critical systems
Drive the strategy, implementation, and adoption of enterprise employee-facing AI programs and automation, enhancing productivity and user experience across the organization
Partner closely with the CISO organization to design, deploy, and operate robust IT security solutions, ensuring the protection of corporate infrastructure and data
Manage vendor relationships and identify opportunities to optimize costs through efficient internal operations, rationalized investments, and business enablement
Consult with senior-level stakeholders across the organization to identify business and technology needs, translating them into actionable IT strategies
Oversee ticket escalation and ensure that service level agreements (SLAs) and defined metrics are consistently met or exceeded
Ensure employees receive professional, efficient, and effective support, with a focus on continuous improvement and user satisfaction
Monitor and optimize the delivery and operation of IT services, proactively identifying and resolving issues to maintain seamless business operations
Provide regular metrics and KPIs across functions to gauge the effectiveness of service delivery and inform strategic decisions

What we offer

Comprehensive benefits package from day one
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
Paid volunteer time off: 20 hours per year

Fulltime

Director of IT and Security

If you take pride in building secure, efficient, and impeccably engineered syste...

Location

United States , Menands

Salary:

100000.00 - 110000.00 USD / Year

The Mailworks

Expiration Date

Until further notice

Requirements

Strong leadership and communication skills
Deep expertise in AWS infrastructure, IAM, and security configuration
Hands-on experience maintaining SOC 2 and HIPAA compliance
Knowledge of IT systems, networking, endpoint management, and identity-access control
Familiarity with Vanta or similar compliance-automation platforms
Excellent analytical and troubleshooting abilities
High integrity and commitment to data privacy and operational excellence
Proficiency in database technologies including MS SQL Server and DynamoDB

Job Responsibility

Lead, manage, and hold third party vendors accountable to company standards
Oversee daily IT operations and ensure reliable technology support across departments
Ensure company-wide adherence to SOPs supporting SOC 2 and HIPAA requirements
Promote a proactive, service-oriented, and security-conscious culture throughout the organization
Oversee maintenance, security, and scalability of The Mailworks’ AWS cloud environment
Manage system architecture, backups, storage, and access control for all cloud resources
Ensure reliable operation of company servers, virtual machines, and internal applications
Collaborate with Engineering and Product teams to support deployments and DevOps processes
Evaluate and implement infrastructure improvements for stability and efficiency
Serve as an escalation point for complex technical issues across systems

Fulltime

Director of Retail

The Head of Retail will own Hypervolt’s inbound consumer sales operation—leading...

Location

United Kingdom , London

Salary:

Not provided

Hypervolt Limited

Expiration Date

Until further notice

Requirements

5+ years in sales leadership roles, ideally in high-velocity SMB or consumer sales environments
Proven experience managing inbound sales teams with £500–£2,000+ ticket size products or services
Highly analytical—comfortable pulling insights from dashboards, CRMs, and related tooling
Strong coaching mindset with a track record of upskilling teams and improving conversion through structured training
Excellent cross-functional collaborator with experience working alongside marketing, web, product, and operations
Process-driven, organised, and obsessive about high-quality customer experiences
Passion for clean energy, EV charging, or consumer tech a strong plus

Job Responsibility

Lead & Scale the Inbound Retail Sales Team
Data-Driven Performance Management
Coaching, Training & Enablement
Cross-Functional Collaboration
Sales Operations & Administration
Forecasting & Revenue Management

What we offer

Hybrid working
competitive compensation
opportunities for rapid career progression

Fulltime

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Director of Ticket Services

Job Description

Job Responsibility

Requirements

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