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Director of Ticket Services

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Kansas State University

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Location:
United States , Manhattan

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Category:
Sales

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Contract Type:
Employment contract

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Salary:

55000.00 USD / Year
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Job Description:

K-State Athletics is seeking qualified applicants for a Director of Ticket Services. This person will serve as lead ticket services staff member for men's basketball; assist with ticket services and operations for football, volleyball, women's basketball and other ticketed events; compile and implement pass lists on game days; lead for ticket operations, ordering, and reporting processes for student tickets; liaison to campus partners for reporting, distribution, and payment reconciliations; Paciolan ticketing software setup duties, including but not limited to batch management, e-Venue and Pac io sales management, and ticket scanner software; monitor and manage ticket office windows and inbound phone lines; and ticket distribution, invoicing and renewals.

Job Responsibility:

  • Serve as lead ticket services staff member for men's basketball
  • assist with ticket services and operations for football, volleyball, women's basketball and other ticketed events
  • compile and implement pass lists on game days
  • lead for ticket operations, ordering, and reporting processes for student tickets
  • liaison to campus partners for reporting, distribution, and payment reconciliations
  • Paciolan ticketing software setup duties, including but not limited to batch management, e-Venue and Pac io sales management, and ticket scanner software
  • monitor and manage ticket office windows and inbound phone lines
  • ticket distribution, invoicing and renewals

Requirements:

  • Bachelor's Degree by first day of employment
  • Experience working in a customer service setting
  • Experience in a collegiate athletic ticket office
  • Must have a strong work ethic
  • Must be able to work evenings and weekends as required

Nice to have:

  • Master's Degree by first day of employment
  • Paciolan ticketing software experience
  • Two years of experience working in an intercollegiate athletics ticket office
  • Knowledge of Big 12 Conference rules and regulations as they pertain to ticket sales
What we offer:
  • Excellent medical, dental, and vision plans
  • Competitive retirement plan
  • Earned vacation and sick leave plans
  • Parental leave plan
  • Term life insurance
  • Accidental death and dismemberment insurance
  • Long term disability insurance
  • Paid KSU designated holidays

Additional Information:

Job Posted:
May 14, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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