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GEICO is looking for an accomplished, data-driven and results-oriented Director of the Independent Agency Channel to lead sales operations. This role will be accountable for leading execution on how the Independent Agency channel is supported to promote preference and production of Geico products from initial appointment through developed relationship. S/he will wear many hats, acting as the glue with ongoing communication across production channels at Geico, proactively identifying, elevating and supporting the removal of barriers to independent agent preference and production and seeking best practices from other areas to help grow this channel.
Job Responsibility:
Directly manage and develop field sales representatives across your region
Develop and efficiently implement the agent onboarding and training plans, tools and materials
Work to proactively identify and elevate areas of opportunity for betterment to our agent facing systems and provisioning
Work with the Senior Director and other resources to establish staffing needs to grow production to goals
Establish and facilitate the agent identification and invitation process for state entry and expansion
Partner closely with the product, underwriting and sales support leaders to ensure communication and roadmaps remain aligned
Identifies options for innovative and practical solutions with go-to-market strategies across both personal and broad reach sales strategies for commercial and personal lines products
Establish target agencies, by state for initial solicitation and entry (including truck specialists) for initial state entry and “rest of state” once broad reach distribution is appropriate (product/process are proven) – 80% profitable appointment goal
Partner closely with the Agile transformation and Product organization to ensure adoption of and leveraging best practices across other areas of the organization
Continuously monitor and report on Independent Agent status to plan for each state – creating organizationally accepted regional reporting to communicate results
Ensures consistent visibility with channel strategy OKR’s and KPI’s
Regularly monitors Agency onboarding and enablement, collecting and elevating opportunities to improve the agent experience, driving preference
Partners closely with senior leadership to monitor budget, forecasting and resource planning while finding opportunities for budget efficiencies
Facilitates talent management and calibration sessions in preparation for performance management
Requirements:
Experience using quantitative and qualitative data to inform decisions and drive change
Proven track record of successfully leading, developing and translating agency sales strategy into results
Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals
Strong technical aptitude and analytical skills to lead initiatives to improve channel effectiveness
Experience with developing, launching and driving profitable growth of agency sales organizations
Attention to detail and ability to adapt to ongoing change
Exceptional written and verbal communication skills
Experience with design thinking, agile methods and product management experience required
Compliance with GEICO’s driving standards and/or policy
Valid driver’s license and auto insurance
Nice to have:
10+ years of experience in the P&C industry leadership positions with proven record of accomplishment across multiple channels of distribution
8+ years of experience hiring, managing, and developing Associates
MBA or similar advanced degree is preferred
What we offer:
Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being
Financial benefits including market-competitive compensation
a 401K savings plan vested from day one that offers a 6% match
performance and recognition-based incentives
and tuition assistance
Access to additional benefits like mental healthcare as well as fertility and adoption assistance
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year