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The Director of Technology will be a key member of ZGF’s top leadership, overseeing and directing all areas of technology, including systems, infrastructure, staff, and services for ZGF’s offices across North America. This leader will be instrumental in promoting a culture of excellence and innovation, ensuring optimal day-to-day technology operations but also spearheading advancements that will keep ZGF at the forefront of the design industry and evolving world of technology. This role will require collaboration with people and teams at multiple scales, balancing the need for standardization and operational efficiency with attentiveness to teams’ individual needs. The qualified individual for ZGF’s Director of Technology must embody leadership, vision, operational rigor, and the collaboration skills necessary to communicate a coherent technology strategy consistent with ZGF’s preeminent role as an experienced and innovative design firm.
Job Responsibility:
Define and execute ZGF’s enterprise technology roadmap in partnership with firm leadership
Build, mentor, and inspire a high-performing technology team distributed across seven offices
Facilitate collaborative solutions across IT and Design Technology that support both business operations and creative work
Take ownership of the development of ZGF’s technology roadmap
lead strategic technological planning and oversee the evaluation, development, and integration of future technologies
Identify and implement applicable and appropriate technology trends and platforms to position the firm as an industry leader relating to the innovative, creative, and effective use and application of technology
Define standards, policies, procedures, measures, and organization enhancement to meet company goals for technology
Advocate for and communicate technology initiatives with senior management and key stakeholders
Cultivate and maintain strong lines of communication with end-users
continuously seek ways to innovate and provide enhanced support to improve business operations and enable the firm to better serve its clients
Ensure responsive support for the firm’s information technology function, including all end- user applications, infrastructure, and devices
provide for appropriate disaster recovery and business continuity contingencies
Ensure that appropriate procedures, policies, processes, and technology components are in place for cyber security, data protection, compliance, and disaster recovery
Recruit, manage, mentor, and develop staff – provide specific, measurable, goals, timely feedback, and ensure that all functional resources are in alignment with the firm’s vision
Create and maintain a technology department culture of high credibility, transparency, responsiveness, open and clear communication, and excellent client service
Work productively and cooperatively on cross-functional teams in all areas of the business
Oversee the technology budget, project scheduling, and procurement, including the forecasting and preparation of comprehensive budgets for each fiscal year and ensuring best value opportunities are explored and evaluated
Requirements:
15+ years of progressive technology experience and 7+ years in a high-level management role, directing multi-location teams
architecture, engineering, or construction industry strongly preferred
Creativity and ability to provide overall strategic vision for the application of technology in a design services business
Experience leading all areas of the technology function, including systems, infrastructure, services, applications, telecommunications, devices, networks, and security
familiarity with a broad range of technology platforms, systems, tools, and applications
Demonstrated leadership and management skills, including team building and staff management
proven success recruiting, mentoring, managing, and developing effective, client service-oriented information technology teams
Proven track record leading enterprise transformation – ERP implementations, cloud migrations, digital workplace initiatives
The ability to synthesize a range of viewpoints and opinions from the firm’s key stakeholders and coalesce them into a unified, adaptable, effective technology strategy
A strong “client-service” philosophy to providing technology services, and the ability to instill the client service culture into the technology team
Proven ability to cultivate and maintain a collaborative team environment with the IT team, emphasizing trust and transparency
Demonstrated success in strategic technology planning, execution, and policy development
Experience with and understanding of data architecture and knowledge management
Understanding of business fundamentals as they relate to the operation of a design / service-oriented / client-centric firm
A Bachelor’s Degree, preferably in information technology or related field, or equivalent experience
What we offer:
Medical, Dental and Vision coverage with a generous employer contribution