Director of Technology Job at Legends Global (Oklahoma City)

Job Description

Under general supervision of the Senior Director of Facility Operations and Capital Projects, coordinate, supervise, and direct personnel, subcontractors, and the daily activities involved in the successful execution of events and operation for Legends Global Oklahoma City by performing the following duties personally and through subordinate supervisors.

Job Responsibility

Oversee all aspects of Technology, which may include but is not limited to technical services, IT, network administration, technical support, software and hardware allocation, contract administration, audio visual, and contractor selection
Manage subordinate managers and supervisors who oversee employees in various functions
Oversee the Oklahoma City Arena network and technical services need along with meeting all Arena, NBA, City of Oklahoma City, and Oklahoma City Thunder cybersecurity expectations
Work closely with the Oklahoma City Thunder and the NBA on providing a security and state of the art network
Implement and train employees on the operating procedures, preventive maintenance schedules, emergency plans, proper security protocols associated with technology
Attend staff meetings
Develop and maintain a harmonious working relationship with all the other departments
Review contracts, speak with tenants, and work with subcontractors to determine special requirements
Inspect, repair, and replace technology as needed in an efficient and effective budgetarily form
In the absence of the Senior Director of Facility Operations and Capital Projects, acts as a main contact and decision maker for the Operations Department as needed with the Assistant Director of Operations
Oversee, coordinate, and maintain relationships before, during, and post events with contractors, other departments, and all tenants including the City of Oklahoma City
Oversee all contractor agreements pertaining to Technical Services and IT
Oversee any labor companies needed for Technical Services and IT
Represent the Operations Department in committees and functions as needed
Ensures that purchases are made in conformity with company policies
Determines if procedures are effective in complying with company policies and procedures
Works closely with the Senior Director of Facility Operations and Capital Projects to receive direction, establish goals, identify compliance issues, and implement process improvements to ensure efficiency and improve innovation
Procures materials at the lowest cost, consistent with the quality and services required, and maintains a consistent supply of necessary goods and services
Assist in the design and documentation of specific Purchasing practices and procedures to ensure internal controls are adequate to prevent economic loss
Responsible for strategic planning to continually identify process improvements to improve the accuracy, timeliness, and efficiency of the Technology Department
Directs and supervises preparation of Bids, Requests for Proposals (RFP’s) and Requests for Qualifications (RFQ’s) for Technology
Works closely with the Senior Director of Facility Operations and Capital Projects to develop and review RFP’s and RFQ’s, Contracts, and Contract renewals as applicable
Consults with vendors concerning specifications for supplies and services
Supervises the development and preparation of answers to questions from vendors concerning proposals, bids, and procurement guidelines of the company
Prepares and Reviews tabulations of bids and the evaluation of the proposals and performs cost benefit analysis
Ensures that such information is complete and accurate and presented to the Upper Management Team for approval
Responsible for ensuring that appropriate approvals are obtained on all purchases
Responsible for timely issuance, maintenance, accuracy, and design of various procurement reports
Documents resolution of outstanding purchase orders by working with Accounts Payable Department and the various operational departments
Performs financial analysis related to Purchasing issues, and other work-related job duties, including special projects, as assigned
Rotate with other facility personnel to function as Manager on Duty (MOD), who maintains total responsibility and authority over all clients, staff personnel, patrons, security, and safety in assigned buildings

Requirements

Bachelor’s degree in Computer Science or Information Systems (or equivalent experience)
Three (3) to five (5) years of progressive IT management in a live event / venue setting
Professional sports venue experience preferred
Experience leading a small-to-medium technology organization
multi-site IT operations environment preferred
Knowledge across multiple IT disciplines including, but not limited to hardware, software, data and device security, phone systems (mobile and on-premises), video teleconferencing, and connectivity (Mac and PC)
Advanced support level knowledge of Windows & Mac OS and Microsoft 365
Advanced support level knowledge of Windows core infrastructure technologies including but not limited to: Active Directory, DNS, DHCP, NPS
Advanced support level knowledge of Cisco, and/or Ruckus, and/or Extreme, including, but not limited to routing, switching, and wireless
Must possess a valid driver’s license
Good working knowledge of computer hardware and software
Proficient computer skills including the ability to operate standard office equipment such as computers, fax machines, phone, etc.
Operate a personal computer using Windows and Microsoft Office software, including Word, Excel and PowerPoint
Regularly required to use handheld radio to communicate with coworkers and Management
Demonstrate knowledge in operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility
Possess skills and experience in purchasing procedures and supervising/training personnel
Engage in much decision making that is generally governed by procedure and guided by policy
Read and comprehend blueprints, drawings, and other related materials
Meet the physical demands of this job, which include being able to get in and around the facility (requires personal mobility), lifting, carrying, moving, climbing, working from various heights, and moderate to loud noises
Follow oral and written instructions and communicate effectively with other in both oral and written form
Organize and prioritize work to meet deadlines
Work effectively under pressure and/or stringent schedule and produce accurate results
Maintain an effective working relationship with clients, employees, exhibitors, patrons, and others encountered in the course of employment
Remain flexible and adjust to situations as they occur
Must be physically able to climb and work from lifts, ladders, catwalks for long periods of time multiple times per day as needed
Standing and walking for extended periods of time
Visual acuity to distinguish colors and color-coded wires
Stooping for extended periods of time
Hearing sufficient to clearly hear voices, alarms, bells and horns
Performing work through repetitive eye/hand coordination
Repetitive motion of the wrists, hands, and fingers
Travel negligible
Shifts vary – Required to work any shift needed (as scheduled)
Ability to work irregular hours, including nights, weekends, and holidays

Nice to have

Professional sports venue experience preferred
multi-site IT operations environment preferred

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