Director of Technology & Systems Job at Scale (San Francisco)

Director of Technology

The Director of Technology will be a key member of ZGF’s top leadership, oversee...

Location

United States

Salary:

190000.00 - 240000.00 USD / Year

ZGF Architects

Expiration Date

Until further notice

Requirements

15+ years of progressive technology experience and 7+ years in a high-level management role, directing multi-location teams
architecture, engineering, or construction industry strongly preferred
Creativity and ability to provide overall strategic vision for the application of technology in a design services business
Experience leading all areas of the technology function, including systems, infrastructure, services, applications, telecommunications, devices, networks, and security
familiarity with a broad range of technology platforms, systems, tools, and applications
Demonstrated leadership and management skills, including team building and staff management
proven success recruiting, mentoring, managing, and developing effective, client service-oriented information technology teams
Proven track record leading enterprise transformation – ERP implementations, cloud migrations, digital workplace initiatives
The ability to synthesize a range of viewpoints and opinions from the firm’s key stakeholders and coalesce them into a unified, adaptable, effective technology strategy
A strong “client-service” philosophy to providing technology services, and the ability to instill the client service culture into the technology team

Job Responsibility

Define and execute ZGF’s enterprise technology roadmap in partnership with firm leadership
Build, mentor, and inspire a high-performing technology team distributed across seven offices
Facilitate collaborative solutions across IT and Design Technology that support both business operations and creative work
Take ownership of the development of ZGF’s technology roadmap
lead strategic technological planning and oversee the evaluation, development, and integration of future technologies
Identify and implement applicable and appropriate technology trends and platforms to position the firm as an industry leader relating to the innovative, creative, and effective use and application of technology
Define standards, policies, procedures, measures, and organization enhancement to meet company goals for technology
Advocate for and communicate technology initiatives with senior management and key stakeholders
Cultivate and maintain strong lines of communication with end-users
continuously seek ways to innovate and provide enhanced support to improve business operations and enable the firm to better serve its clients

What we offer

Medical, Dental and Vision coverage with a generous employer contribution
HSA with employer contribution
401k with employer match
4 weeks of PTO and 10 paid holidays per year
paid parental and family leave programs

Fulltime

Director of Technology Innovation & Data

Four Seasons Hotel New York is seeking a Director of TID with a passion for exce...

Location

United States of America , New York

Salary:

125000.00 - 135000.00 USD / Year

Four Seasons

Expiration Date

Until further notice

Requirements

Must have strong interpersonal skills and be able to relate to all levels of management
Must be able to assist hotel guests with technical requirements and issues
Must be able to provide high levels of service and support to admin users as per contracted Service Level Agreement
Ensure critical systems, specifically Front Office Property Management System, Call Accounting, HSIA, PABX and Food & Beverage Point of Sales computer systems are available twenty-four (24) hours per day
Establish and maintain user procedures and hardware familiarization for all systems
Establish and maintain system security procedures consistent with control requirements and corporate policy
Maintain accurate records of system files
software and hardware issues and service requirements
Maintain effective support for end user support process, other systems, including back office, sales & catering and human resources applications or any other property application
Responsible for network support & security of Hotel network, Active Directory maintenance, Server Infrastructure maintenance, Network Infrastructure maintenance – wired & wireless, Network protection & failover tools implementation (Firewall, web security, multi-homing devices, etc)

Job Responsibility

Maintain harmonious and professional relationship with all departments and Home Office
Comply with and enforce Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
Actively participate in monthly Senior Director of TID conference calls and share ideas and best practices

What we offer

Competitive Salary
Competitive Medical and Dental Packages
Excellent Training and Development Opportunities
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary Employee Meals
TransitChek- Pre-tax Commuter Program
401k Retirement
Gym and Parking Discounts, and MORE

Fulltime

Director of Technology Operations

The Director of Technology Operations oversees Technology Operations, Site Relia...

Location

United States

Salary:

Not provided

Zeektek

Expiration Date

Until further notice

Requirements

Bachelor's degree in Technology, Engineering, or Business-related discipline is required. Equivalent combinations of education and relevant experience will be considered
A minimum of 10+ years of progressive experience in infrastructure, telecommunications operations, or production technology environments supporting high-availability telecommunications platforms (VOIP, SIP, carrier integrations, contact center systems) in 24/7 environments with direct accountability for uptime, incident response, and SLA performance is required
5+ years of cloud computing experience (AWS, Azure, or GCP), including hands-on knowledge of cloud architecture, infrastructure-as-code, automation, and service monitoring
A minimum of 6+ years of experience leading people or teams is required. This includes accountability for performance, development, and delivery of results aligned with organizational objectives
Proven experience leading multi-tiered teams (30+ professionals), including SRE, DevOps and NOC
Proven ability to design and implement observability frameworks, including metrics, alerting, logging, and performance dashboards
Demonstrated experience using operational data and trend analysis to identify systemic risks, performance degradation, and optimization opportunities
Experience implementing structured change management and production readiness review processes to prevent service disruption
Experience overseeing Corporate IT and Security functions, including regulatory and compliance standards such as CCPA, CPNI, FCC (Title 47, Part 64), PCI, NIST, or similar frameworks
Strong analytical, budgeting, and financial management skills with the ability to balance cost discipline and operational resilience

Job Responsibility

Lead SRE, DevOps, NOC, Help Desk, Corporate IT, and Security functions, establishing a culture of operational excellence, accountability, and continuous improvement
Own end-to-end reliability and observability across telecommunications (VOIP, SIP, carrier integrations), IoT, and enterprise platforms, defining and managing SLIs/SLOs, uptime targets, and performance benchmarks
Define, implement, and enforce SLIs/SLOs aligned to >99.99% uptime, with a measurable roadmap toward five-nines reliability
Continuously analyze operational metrics and performance trends to identify emerging risks and opportunities. Initiate early investigations into anomalies, lead structured root cause analysis, and implement systemic corrective actions
Ensure 24/7 service reliability through disciplined incident management, problem management, and change control processes consistent with mature SRE organizations
Lead disciplined incident management, escalation, problem management, and structured post-incident reviews with permanent corrective actions
Reduce incident frequency and mean time to resolution (MTTR) through systemic improvement
Establish and enforce production readiness standards for new services and features, requiring appropriate documentation, monitoring plans, alerting thresholds, runbooks, security reviews, and capacity planning prior to deployment
Partner with Engineering and Product teams to evaluate architectural decisions, scalability assumptions, and monitoring strategies, ensuring operational sustainability
Lead cloud infrastructure strategy and execution across AWS and Azure environments

What we offer

Weekly Direct Deposit
401K Matching
Competitive medical, dental and vision insurance
Consistent communication throughout your project
Referral program

Fulltime

Director of Technology Innovation & Data

The Director of Technology Innovation & Data is responsible for overseeing the s...

Location

China , Taipa

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, Information Technology, Data Science, Business Administration, or a closely related field
Minimum of 10 years of progressive experience in information technology leadership, preferably within a luxury hospitality or upscale commercial environment
Reading, writing and oral proficiency in Cantonese, Mandarin and English
Proven background in network architecture, Microsoft/MAC enterprise environments, data environments and robust cybersecurity practices
Deep expertise in luxury hotel operations and core hospitality platforms, network infrastructure and property interfaces is highly preferred
Exceptional problem-solving, conflict-resolution and executive decision-making capabilities
Strong command of cost management, cost analysis, budgeting and internal financial controls
Extensive experience leading large-scale corporate technology implementations, data-driven system rollouts, and infrastructure upgrades

Job Responsibility

Ensure 24/7 operational continuity and uptime for all mission-critical core hotel, property management, back office and guest-facing systems
Govern the hotel's network security architecture, Active Directory, server infrastructure and network protection/failover tools
Establish, monitor and rigorously test comprehensive data backup and business continuity plans in strict accordance with local and corporate compliance
Formulate, present, and manage comprehensive IT operating and capital budgets
Construct compelling business cases for all technology expenditures
Establish robust product lifecycle management and drive the property’s 10-year capital planning for technology
Lead the scoping, bidding and execution of data communications, hardware, and IT service contracts in alignment with corporate requirements
Act as an internal business consultant, identifying and implementing technology best practices and automated applications to streamline hotel workflows and boost profitability
Maintain and advocate for the highest level of compliance with the Four Seasons IT Core Standards and internal financial controls
Build harmonious, professional relationships with Property Leadership, Department Heads and the Corporate Home Office

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

Director of Technology

Director of Technology | FinTech SaaS Remote (1 day onsite per quarter) Salary R...

Location

United Kingdom , London

Salary:

80000.00 - 100000.00 GBP / Year

Harrington Starr

Expiration Date

Until further notice

Requirements

Proven experience leading technology teams within SaaS, fintech, payments, or other high-growth technology environments
A strong track record of delivering scalable platforms and reliable production systems
Experience managing multidisciplinary teams across engineering, infrastructure, data, and DevOps
Strong understanding of cloud architecture, engineering governance, deployment pipelines, and modern software delivery practices
Excellent leadership, coaching, and stakeholder management skills
The ability to balance strategic thinking with hands-on technical leadership
Strong commercial awareness and experience aligning technology outcomes with business goals
A practical, delivery-focused mindset with a passion for building high-performing teams
Microsoft technology stack including C# and .NET
Azure cloud services and modern cloud-native architecture

Job Responsibility

Leading software engineering, data engineering, infrastructure, and DevOps functions
Defining and executing the technology strategy in line with business objectives
Driving the delivery of a secure, scalable, and resilient SaaS platform
Partnering with product and business leaders to prioritise technical delivery and platform evolution
Overseeing engineering standards, release management, platform reliability, and operational excellence
Supporting architecture decisions to ensure long-term scalability and performance
Building, mentoring, and developing high-performing technology teams
Managing technical risk, security, governance, and operational resilience
Contributing to company strategy, budgeting, resource planning, and organisational growth
Identifying opportunities to leverage emerging technologies and industry trends to drive innovation

What we offer

A genuine opportunity to shape the technology vision of a growing fintech business
Executive-level influence and direct exposure to business strategy and decision-making
The chance to lead and develop talented multidisciplinary teams
A flexible, remote-friendly working environment
The opportunity to work on innovative products solving complex challenges within the payments and financial technology sector

Fulltime

Assistant Director of Technology, Innovation & Data

Location

Dominican Republic , Samaná

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Minimum 5 years of progressive leadership experience in Information Technology within luxury hospitality or a comparable service-driven environment
Strong knowledge of hotel technology systems, networks, infrastructure, and cybersecurity principles
Experience leading technology projects and system implementations
Understanding of data analytics, reporting platforms, and data governance practices
Strong problem-solving, project management, and organizational skills
Excellent communication and stakeholder management abilities
Fluent in English and Spanish, with the ability to communicate effectively with diverse teams and stakeholders
Passion for innovation, continuous improvement, and leveraging technology to drive business success

Job Responsibility

Support the execution of the resort's technology, innovation, and data strategy
Oversee the day-to-day operation and performance of technology systems and infrastructure
Lead technology projects, upgrades, implementations, and system enhancements
Monitor cybersecurity practices and ensure compliance with security standards
Support data governance, reporting, and analytics initiatives across departments
Collaborate with operational teams to identify and implement technology-driven improvements
Drive innovation initiatives that enhance guest and employee experiences
Manage vendor relationships, contracts, and technology service providers
Coach, develop, and mentor technology team members to achieve operational excellence

Fulltime

Director of Technology

Our Client is seeking a Director of Technology who will lead their overall techn...

Location

United States , New York

Salary:

180000.00 - 200000.00 USD / Year

Solomon Page

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Information Technology, Engineering, or related field
8+ years of progressive technology and IT leadership experience
Experience within commercial finance, specialty lending, banking, fintech, or other regulated financial services environments preferred
Strong understanding of cybersecurity, infrastructure management, cloud technologies, and enterprise systems
Experience managing software implementations, systems integrations, reporting platforms, and operational technology projects
Strong knowledge of Microsoft environments, Excel-based operational tools, Power BI, and ERP systems
Experience supporting customer-facing SaaS platforms and teams preferred
Demonstrable understanding of AI/ML concepts, capabilities, and limitations, with the ability to evaluate tools, assess vendor claims, and guide technology decisions
Working knowledge of AI-related data privacy, security, and regulatory frameworks (e.g. GDPR, CCPA, SOC 2, ISO42001), with experience establishing or maintaining governance policies that manage risk across client-facing data environments
Strong communication, organizational, and stakeholder management skills

Job Responsibility

Develop and execute the company's technology roadmap aligned with business objectives and growth initiatives
Serve as a strategic partner to executive leadership on technology planning, systems optimization, cybersecurity, AI governance, and operational scalability
Define and implement the company's AI usage policies, governance standards, and technology initiatives
Identify opportunities to automate workflows, improve reporting, and enhance operational efficiency across the organization
Evaluate and implement new technologies that support business growth and operational resilience
Effectively communicate strategies, opportunities, risks, project/program updates, issues, and go-forward options to senior management
Oversee company-wide laptop, mobile device, and end-user technology setup, administration, and lifecycle management
Provide and manage first-level technology support for all employees across the organization
Escalate and manage technology issues with external managed service providers, including primary oversight of the relationship with the company's MSP
Establish IT operational standards, documentation, and support procedures

Fulltime

Director of Technology Innovation & Data

Location

Saint Kitts and Nevis , Charlestown

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Must have strong interpersonal skills and be able to relate to all levels of management
Must be able to assist hotel guests with technical requirements and issues
Experience in Project Management, hospitality applications, PMS, HSIA, POS, is preferred
Must be able to provide high levels of service and support to admin users as per contracted Service Level Agreement
Knowledge of specific hospitality industry applications and interfaces (i.e. Opera, Delphi, Back Office, Spa, HR systems, etc) is desirable
Good knowledge and support for Desktop OS and applications

Job Responsibility

Maintain harmonious and professional relationship with all departments and Home Office
Comply with and enforce Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
Actively participate in monthly Senior Director of TID conference calls and share ideas and best practices
Ensure critical systems, specifically Front Office Property Management System, Call Accounting, HSIA, PABX and Food & Beverage Point of Sales computer systems are available twenty-four (24) hours per day
Establish and maintain user procedures and hardware familiarization for all systems
Establish and maintain system security procedures consistent with control requirements and corporate policy
Maintain accurate records of system files
software and hardware issues and service requirements
Maintain effective support for end user support process, other systems, including back office, sales & catering and human resources applications or any other property application
Responsible for network support & security of Hotel network, Active Directory maintenance, Server Infrastructure maintenance, Network Infrastructure maintenance – wired & wireless, Network protection & failover tools implementation (Firewall, web security, multi-homing devices, etc)

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

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Director of Technology & Systems

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