Director of Technical Support Engineering Job at Microsoft Corporation (Shanghai)

Sales Support Engineer

This is an exciting opportunity for a proactive individual looking to develop a ...

Location

United Kingdom , Tunbridge Wells

Salary:

26000.00 - 27000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Excellent communication, interpersonal, and relationship-building skills
Relevant sales/customer service skills
Strong educational background - degree level or equivalent
Technical curiosity with willingness to learn
Ability to understand basic technical documentation
Strong IT skills

Job Responsibility

Build and maintain strong relationships with both new and existing clients
Identify and act on opportunities to be nominated for new projects
Support Account Sales Managers in achieving sales targets
Prepare accurate, competitive, and technically sound quotations
Ensure tenders are submitted on time to meet customer deadlines
Follow up on quotations to maximise win rates
Proactively reach out to existing clients to generate new opportunities
Identify discrepancies in projects and advise clients early
Collaborate with Sales Managers and Sales Director on new leads
Maintain accurate customer records, sales files, and documentation

What we offer

25 days holiday + Bank Holidays
Pension
Medical Healthcare
Free parking

Fulltime

Director of Engineering, Product Engineering

In this role as ‘Director of Engineering, Product Engineering’, you will guide t...

Location

United States , Oakland

Salary:

241000.00 - 305000.00 USD / Year

Everlaw

Expiration Date

Until further notice

Requirements

At least 4 years of experience managing and leading senior engineers
Experience managing the technical workstreams of software engineers and supporting them in execution
At least 2 years of experience managing and leading managers - coaching and mentoring them on talent management, strategic planning and execution
Experience managing platform engineering teams
Experience managing product engineering and/or full-stack teams
At least 5 years of experience as a Software engineer with full stack web technologies and building applications and/or distributed systems
Experience working with stakeholder teams (internal and/or external) communicating and collaborating on topics related to product and application infrastructure
BS/MS or PhD in Computer Science (or equivalent)
Sound understanding of a wide range of computer science topics and concerns relating to system and software design
Authorized to work in the United States

Job Responsibility

Inspire and empower your managers to cultivate high-performing teams, fostering a culture of continuous feedback and professional growth to ensure successful project delivery and career development
Use your technical knowledge to align stakeholders across Engineering and Product on the ideal path forward on complex technical decisions and roadmap decisions
Strategize, prioritize, resource, and execute against features by collaborating closely with your Engineering, Product and Design counterparts
Work with Engineering Operations, cross-functional teams, team members and managers to improve various processes that affect infrastructure growth, support, alignment, collaboration, and accountability
Critically observe and understand Everlaw’s Product, platform, tooling and processes

What we offer

Equity program
401(k) retirement plan with company matching
Health, dental, and vision
Flexible Spending Accounts for health and dependent care expenses
Paid parental leave and approximately 10 days (80 hours) per year of sick leave
Seventeen paid vacation days plus 11 federal holidays
Membership to Modern Health to help employees prioritize mental health and wellness
Annual allocation for Learning & Development opportunities and applicable professional membership dues
Company-sponsored life and disability insurance
Work in Downtown Oakland, just steps from the BART line and dozens of restaurants

Fulltime

Director of Engineering, Platform Engineering

In your role as ‘Director of Engineering, Platform Engineering’ you will guide t...

Location

United States , Oakland, California

Salary:

241000.00 - 305000.00 USD / Year

Everlaw

Expiration Date

Until further notice

Requirements

At least 4 years of experience managing and leading senior engineers, including technical workstream management and execution support
At least 2 years of experience managing and leading managers, coaching them on talent management, strategic planning, and execution, with a focus on platform engineering teams
At least 5 years of experience as a senior engineer building one or more of - developer productivity tools, highly available platform services (i.e. storage systems, pub-sub systems, search systems, caching solutions, observability solutions) and/or have expertise and experience with infrastructure and/or cloud technologies (like Ansible, Terraform, Kubernetes, Docker etc)
You have a good dynamic range that you apply to different situations - you can step back and empower, while also diving deep into the code to understand the details
You can communicate at the right altitude with both technical and non-technical stakeholders
You have experience working with stakeholder teams (internal and/or external) in setting and collaborating on technical roadmaps
You have experience communicating with customers articulating to them how the platform works on reliability, security and compliance matters
You have a BS/MS or PhD in Computer Science (or equivalent)
You have a sound foundational understanding of a wide range of computer science topics and concerns relating to system and software design
You are authorized to work in the United States

Job Responsibility

Inspire and empower your managers to cultivate high-performing teams, fostering a culture of continuous feedback and professional growth to ensure successful project delivery and career development
Use your technical knowledge to align stakeholders across Engineering and Product on the ideal path forward on complex technical decisions and roadmap decisions
Strategize, prioritize, resource, and execute against our Engineering roadmap
Work with Engineering Operations, cross-functional teams, team members and managers to improve various processes that affect infrastructure growth, support, alignment, collaboration, and accountability
Critically observe and understand Everlaw’s platform, tooling, and processes

What we offer

Equity program
401(k) retirement plan with company matching
Health, dental, and vision
Flexible Spending Accounts for health and dependent care expenses
Paid parental leave and approximately 10 days (80 hours) per year of sick leave
Seventeen paid vacation days plus 11 federal holidays
Membership to Modern Health to help employees prioritize mental health and wellness
Annual allocation for Learning & Development opportunities and applicable professional membership dues
Company-sponsored life and disability insurance
Work in Downtown Oakland, just steps from the BART line and dozens of restaurants

Fulltime

Associate Director Fire Engineering

A specialist fire engineering consultancy dedicated to delivering innovative and...

Location

United Kingdom , Bristol

Salary:

80000.00 - 100000.00 GBP / Year

Brandon James

Expiration Date

Until further notice

Requirements

Proven experience as a Senior Fire Engineer or Associate within a consultancy environment
Strong technical expertise in fire safety design and compliance
Demonstrable leadership skills with the ability to mentor and inspire a team
Commercial awareness, with experience in fee proposals and project management
Excellent client-facing skills and the ability to build lasting professional relationships

Job Responsibility

Lead the development and delivery of high-quality fire safety strategies and designs
Act as a trusted advisor to clients, building long-term relationships across multiple sectors
Prepare and manage project proposals, fee bids, and tenders
Oversee budgets, timelines, and quality standards across all projects
Provide technical guidance and mentorship to junior engineers
Drive innovation in fire safety practices, contributing to industry forums and thought leadership
Support company-wide strategic goals and contribute to the growth of the business

What we offer

Flexible Working
Employee Assistance Programme (EAP)
Life Assurance
Company Bonus Scheme
Private Medical Insurance
9-Day Working Fortnight (after successfully passing probation)
Enhanced Maternity Paternity Pay
Professional subscriptions
Company Events & Social
Pension

Fulltime

Engineering Director

We are seeking a seasoned Engineering Director who thrives in challenging and fa...

Location

Puerto Rico , Aguadilla

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Significant work experience as a director or similar position working across multiple stakeholder organizations, with at least 10+ years of people leadership experience specific to SW and Cloud engineering
Solid experience leading SW development across storage, networking, on-prem, and SaaS is a must
Experience in setting up geographically distributed sites
Must have a strong background in software development lifecycle including cloud infrastructure
Familiarity with agile methodologies and tools like JIRA
Prior experience in cloud product development and deployments
end to end ownership and accountability
Solid understanding of fundamental AI and machine learning concepts, including supervised and unsupervised learning, deep learning, reinforcement learning, natural language processing, computer vision, and statistical modeling
Extensive business acumen, technical knowledge, and industry experience encompassing one or more engineering, technology, and product domains
Demonstrated abilities to drive transformation across a business with exceptional skills in the management of change

Job Responsibility

Oversee the Puerto Rico Site daily operations, strategic planning and cross-functional team leadership for Hybrid Cloud
Recruit, mentor, and manage teams of AI/ML engineers, QA Engineers, Design Engineers and innovation specialists to deliver cutting-edge solutions
Continuously evaluate new tools, platforms, and frameworks in AI/ML to drive competitive advantage and operational efficiency
Ensure alignment with corporate goals while fostering a high-performance culture, operational efficiency, and employee engagement
Lead the development and execution of AI/ML strategies that align with business goals and drive innovation across products, services, or operations
Create strategic and tactical operations and resource plans, goals, and priorities for assigned organization based on business and technology roadmap and functional objectives
Engage with various senior leaders across the organization, program managers, R&D, support, Quality, product managers, technical leaders and executives to communicate program status, escalate issues, and guide and influence strategic decision-making
Manage senior relationships and escalated issues with outsourced partners and suppliers, including setting expectations regarding deliverables, product quality, schedules, and costs
ensures that organization is effectively leveraging outsourced resources
Identify opportunities for and drive organizational initiatives and programs to support business process improvements and cost reductions

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Senior Director, Engineering

You will be the Engineering leader for our Monetisation, Growth, and Website pla...

Location

Ireland , Dublin

Salary:

Not provided

Intercom

Expiration Date

Until further notice

Requirements

10+ years’ experience leading engineering teams at scale in high-growth SaaS environments
A strong background in billing, pricing and packaging (PnP), quote-to-cash systems, and related reporting infrastructure
Experience with self-serve growth systems including paywalls, checkout flows, and optimisation, as well as sales-led order management with Salesforce (SFDC)
Proven track record of building, scaling, and leading high-performing engineering organisations across multiple geographies and time zones
A history of partnering effectively with Product, Finance, Marketing, and Sales leadership to deliver strategic outcomes
Strong technical judgment and organisational leadership, with the ability to balance stability, quality, and speed of execution
Excellent people leadership skills - coaching, mentoring, and inspiring teams to deliver the best work of their careers

Job Responsibility

Leading multiple talented Engineering Managers and their teams across Monetisation, Growth, and Website platforms
Coaching, mentoring, and influencing some of the most exceptional engineers and managers in the industry
Driving operational excellence, quality, stability, and security across billing, quoting, seat management, paywalls, and order management systems
Scaling our ability to serve enterprise customers with usage-based and flexible pricing models
Partnering with Finance, Marketing, and Sales to build systems that support a meaningful ARR split between self-serve and sales-led motions
Accelerating our speed to market with new pricing and packaging changes
Owning the quality and performance of key self-serve flows - trial, checkout, purchase, and activation - to drive commercial outcomes
Modernising and evolving our website engineering team and platform to power our brand, content publishing, CRO, SEO/AEO, and marketing performance efforts
Building, scaling, and inspiring high-performing teams across distributed time zones (US West Coast, GMT, and beyond)
Reinforcing and helping evolve our culture of high performance, collaboration, and innovation

What we offer

Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work!
Pension scheme & match up to 4%
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
Flexible paid time off policy
Paid maternity leave, as well as 6 weeks paternity leave for fathers
Cycle-to-Work Scheme
MacBooks are our standard, but we also offer Windows for certain roles when needed

Fulltime

Director, Engineering

At 1Password, we are committed to enabling everyone—from individuals to small bu...

Location

United States; Canada

Salary:

241000.00 - 345000.00 USD; CAD / Year

1Password

Expiration Date

Until further notice

Requirements

Experience leading large teams of managers and software engineers (30+) delivering cross-functional projects
A passion for aligning engineering initiatives with business goals
Experience working with peers in engineering, product, design, and other departments to drive cross-functional alignment
A strong foundation as a hands-on software engineer with experience in building resilient, reliable software
Excellent written and verbal communication skills
A data-driven leader who thrives on identifying opportunities, experimenting with new ideas, and scaling solutions.

Job Responsibility

Support and set the strategic direction for teams delivering software that contributes to our mission
Grow technical contributors and managers to reach their full potential
Own the delivery of high-impact projects that matter to our customers
Work closely with product, design, and other teams to create an engaging technical vision
Operate autonomously, prioritize effectively, and make judgment calls on complex, multi-team initiatives.

What we offer

Maternity and parental leave top-up programs
Wellness spending allowance
Generous PTO policy
Company-wide wellness days off scheduled throughout the year
Wellness Coach membership
Comprehensive health coverage
Company equity for all full-time employees
Retirement matching program
Training budget, 1Password University access, and learning sessions
Free 1Password account (and friends and family discount!)

Fulltime

Assistant Director of Engineering

Assists department head in managing budget, capital expenditures, preventative m...

Location

Vietnam , Danang

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
4 years experience in the engineering and maintenance or related professional area
technical training in HVAC-R/electrical/plumbing
OR 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major
2 years experience in the engineering and maintenance or related professional area
technical training in HVAC-R/electrical/plumbing

Job Responsibility

Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation
Supervises distribution of repair work orders
Ensures property policies are administered fairly and consistently
Assists in effectively planning, scheduling and evaluating preventative maintenance programs
Establishes and maintains open, collaborative relationships with employees
Monitors timeliness and quality of completion of repair work orders
Supervises Engineering and related areas in absence of the Director of Engineering
Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems
Ensures that regular on-going communication occurs with employees in order to create awareness of business objectives, communicate expectations and recognize performance
Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment

Fulltime

Director of Technical Support Engineering

Microsoft Corporation

Location:
China , Shanghai

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 14, 2026

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Job Posted:
February 14, 2026