Director of Technical Support Engineering Job at Sigma Computing (New York City)

Director of Technical Support Engineering

As a Director of Technical Support Engineering, you will lead an organization wi...

Location

China , Shanghai

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 8+ years of operational excellence, delivery management, account management, sales, or vendor management experience
OR 10+ years of operational excellence, delivery management, account management, sales, or vendor management experience
OR equivalent experience
5+ years’ experience of managing people
Mandarin Language: fluent in reading, writing and speaking
English Language: confident in reading, writing and speaking

Job Responsibility

People Management: You lead teams of product experts that solve complex customer technical issues by practicing leadership principles, enabling a culture that drives accountability, and attracting/ retaining great people
Response and Resolution: You act as an escalation point for customer issues that are politically charged and with technical or financial complexity. You enable teams to effectively manage the customer relationship by removing roadblocks and helping prioritize technical issues at a global level
Readiness: You proactively analyze group readiness strategy and lead collaboration with global readiness, engineering and product teams to ensure your organization has the technical skills required to provide a great customer experience
Product/Process Improvement: You drive the partnership with internal groups to ensure aggregated customer feedback is considered to influence and drive product quality improvements
Business Integration: You establish the engagement strategy to promote effective collaboration with other teams and organizations to enable a great customer experience

Fulltime

Director of Engineering, Platform Engineering

In your role as ‘Director of Engineering, Platform Engineering’ you will guide t...

Location

United States , Oakland, California

Salary:

241000.00 - 305000.00 USD / Year

Everlaw

Expiration Date

Until further notice

Requirements

At least 4 years of experience managing and leading senior engineers, including technical workstream management and execution support
At least 2 years of experience managing and leading managers, coaching them on talent management, strategic planning, and execution, with a focus on platform engineering teams
At least 5 years of experience as a senior engineer building one or more of - developer productivity tools, highly available platform services (i.e. storage systems, pub-sub systems, search systems, caching solutions, observability solutions) and/or have expertise and experience with infrastructure and/or cloud technologies (like Ansible, Terraform, Kubernetes, Docker etc)
You have a good dynamic range that you apply to different situations - you can step back and empower, while also diving deep into the code to understand the details
You can communicate at the right altitude with both technical and non-technical stakeholders
You have experience working with stakeholder teams (internal and/or external) in setting and collaborating on technical roadmaps
You have experience communicating with customers articulating to them how the platform works on reliability, security and compliance matters
You have a BS/MS or PhD in Computer Science (or equivalent)
You have a sound foundational understanding of a wide range of computer science topics and concerns relating to system and software design
You are authorized to work in the United States

Job Responsibility

Inspire and empower your managers to cultivate high-performing teams, fostering a culture of continuous feedback and professional growth to ensure successful project delivery and career development
Use your technical knowledge to align stakeholders across Engineering and Product on the ideal path forward on complex technical decisions and roadmap decisions
Strategize, prioritize, resource, and execute against our Engineering roadmap
Work with Engineering Operations, cross-functional teams, team members and managers to improve various processes that affect infrastructure growth, support, alignment, collaboration, and accountability
Critically observe and understand Everlaw’s platform, tooling, and processes

What we offer

Equity program
401(k) retirement plan with company matching
Health, dental, and vision
Flexible Spending Accounts for health and dependent care expenses
Paid parental leave and approximately 10 days (80 hours) per year of sick leave
Seventeen paid vacation days plus 11 federal holidays
Membership to Modern Health to help employees prioritize mental health and wellness
Annual allocation for Learning & Development opportunities and applicable professional membership dues
Company-sponsored life and disability insurance
Work in Downtown Oakland, just steps from the BART line and dozens of restaurants

Fulltime

Director of Engineering, Product Engineering

In this role as ‘Director of Engineering, Product Engineering’, you will guide t...

Location

United States , Oakland

Salary:

241000.00 - 305000.00 USD / Year

Everlaw

Expiration Date

Until further notice

Requirements

At least 4 years of experience managing and leading senior engineers
Experience managing the technical workstreams of software engineers and supporting them in execution
At least 2 years of experience managing and leading managers - coaching and mentoring them on talent management, strategic planning and execution
Experience managing platform engineering teams
Experience managing product engineering and/or full-stack teams
At least 5 years of experience as a Software engineer with full stack web technologies and building applications and/or distributed systems
Experience working with stakeholder teams (internal and/or external) communicating and collaborating on topics related to product and application infrastructure
BS/MS or PhD in Computer Science (or equivalent)
Sound understanding of a wide range of computer science topics and concerns relating to system and software design
Authorized to work in the United States

Job Responsibility

Inspire and empower your managers to cultivate high-performing teams, fostering a culture of continuous feedback and professional growth to ensure successful project delivery and career development
Use your technical knowledge to align stakeholders across Engineering and Product on the ideal path forward on complex technical decisions and roadmap decisions
Strategize, prioritize, resource, and execute against features by collaborating closely with your Engineering, Product and Design counterparts
Work with Engineering Operations, cross-functional teams, team members and managers to improve various processes that affect infrastructure growth, support, alignment, collaboration, and accountability
Critically observe and understand Everlaw’s Product, platform, tooling and processes

What we offer

Equity program
401(k) retirement plan with company matching
Health, dental, and vision
Flexible Spending Accounts for health and dependent care expenses
Paid parental leave and approximately 10 days (80 hours) per year of sick leave
Seventeen paid vacation days plus 11 federal holidays
Membership to Modern Health to help employees prioritize mental health and wellness
Annual allocation for Learning & Development opportunities and applicable professional membership dues
Company-sponsored life and disability insurance
Work in Downtown Oakland, just steps from the BART line and dozens of restaurants

Fulltime

Director of Engineering

South Seas is seeking an experienced, strategic, and hands-on Director of Engine...

Location

United States , Captiva

Salary:

Not provided

South Seas

Expiration Date

Until further notice

Requirements

Valid driver's license, motor vehicle background check
High School Diploma or equivalent, some college preferred
Minimum 7–10 years of progressive engineering and facilities leadership experience within hospitality, resort, hotel, condominium, or large-scale property operations
Previous Director of Engineering, Chief Engineer, or senior facilities leadership experience preferred
Luxury resort or multi-outlet hospitality experience strongly preferred
Strong technical knowledge of building systems, preventative maintenance programs, and resort infrastructure operations
Experience managing capital projects, renovations, and vendor/contractor relationships
Proven ability to lead large, diverse operational teams in fast-paced environments
Strong financial acumen including budgeting, forecasting, labor management, and cost controls
Excellent communication, leadership, and organizational skills

Job Responsibility

Lead, mentor, and develop Engineering & Facilities team members across multiple disciplines
Foster a culture of accountability, responsiveness, teamwork, safety, and service excellence
Manage staffing levels, scheduling, training, coaching, and performance management
Partner cross-functionally with Operations, Food & Beverage, Housekeeping, Recreation, Golf, Security, and Ownership Relations teams
Oversee daily engineering and facilities operations across the resort
Direct preventative maintenance programs and ensure timely completion of work orders and repairs
Monitor and maintain all major building systems
Ensure operational readiness and maintenance support for resort activations, events, pools, marina, golf operations, restaurants, and guest amenities
Assist in planning, managing, and executing capital improvement projects, renovations, and property enhancement initiatives
Partner with ownership groups, contractors, architects, and vendors to ensure projects are completed on time and within budget

What we offer

Low-cost Medical, Dental, Vision Plans
Paid Life Insurance
Short- and Long-Term Disability
Paid Time Off & Holidays
401(k) with 100% match up to 4 percent
Commuter and Company-paid Toll Programs

Fulltime

Assistant Director of Engineering

What You’ll Do Assist the Chief Engineer in managing day-to-day operations of th...

Location

United States of America , Wilmington

Salary:

Not provided

PM Hotel Group

Expiration Date

Until further notice

Requirements

Experienced in hotel or commercial building maintenance, with 3–5 years in a supervisory or leadership role
Knowledgeable in HVAC, electrical, plumbing, and mechanical systems with hands-on capabilities
Organized, proactive, and skilled at managing multiple priorities in a fast-paced environment
Committed to safety, efficiency, and maintaining high standards of property appearance and functionality
Able to work flexible hours, including evenings, weekends, and on-call rotations as required
Certified or licensed in a technical trade (HVAC, electrical, or plumbing) preferred

Job Responsibility

Assist the Chief Engineer in managing day-to-day operations of the Engineering department
Lead and support a team of maintenance engineers and technicians, providing training and direction
Coordinate and execute preventive maintenance programs for guest rooms, public areas, and back-of-house systems
Oversee repair and upkeep of HVAC, plumbing, electrical, and mechanical systems
Respond promptly to guest service requests and maintenance issues
Support capital improvement projects, renovations, and equipment installations
Ensure compliance with safety, fire, and environmental regulations and maintain accurate documentation
Collaborate with hotel leadership to identify operational efficiencies and energy-saving initiatives

Fulltime

Director Of Engineering

JOB SUMMARY Manages all engineering and maintenance operations, including the b...

Location

Thailand , Bangkok

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
minimum 4 years’ experience in engineering and maintenance or related field
technical training in HVAC-R, electrical, and plumbing
OR 2-year degree in Building & Construction, Engineering, Mechanics, or related field
minimum 2 years’ experience in engineering and maintenance
technical training in HVAC-R, electrical, and plumbing.

Job Responsibility

Manages all engineering and maintenance operations, including the building, grounds, and physical plant, with particular attention to safety, security, and asset protection
Accountable for managing the budget, capital expenditure projects, preventative maintenance, and energy conservation
Responsible for maintaining regulatory compliance and leading the emergency response team for all facility-related issues
Assists in managing the physical plant including HVAC, plumbing, electrical, water treatment, refrigeration, and life safety systems
Maintains all equipment for optimal performance, efficiency, and safety
Supports development of preventative maintenance programs
Controls departmental expenses to meet or exceed budget targets
Selects and procures equipment, supplies, and furnishings
Evaluates facility conditions and determines required maintenance or upgrades
Supervises daily engineering operations

Fulltime

Director of Engineering

This position is responsible for overall engineering operations. Uses leadership...

Location

United States , Stone Mountain

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

Must have high attention to detail, good communication skills, leadership ability and excellent problem-solving skills
Must have high level of technical expertise as it relates to the position
Must have excellent organization skills, a high degree of creativity to facilitate efficient problem solving
Must be able to manage multiple priorities and have high attention to detail
Must be able to work in an environment with frequent interruptions and tight deadlines
Maintains a clean and safe work environment in compliance with CSM, brand, local, state and federal regulations
Follows all CSM procedures for guest/associate incidents
Knowledgeable of hotel emergency procedures

Job Responsibility

Understand preventive maintenance, routine inspections, guest service recovery, asset protection, procurement guidelines and capital expenditures
Learns the impact of maintaining company assets within budget guidelines and how it impacts the overall financial success of the hotel property
Assesses and evaluates functionality of all equipment and assets
Perform and/or supervise maintenance work as needed or scheduled to lengthen the life and usefulness of items so long-term savings can be realized
Keep the property well maintained, equipment serviced and in good repair
Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste
Seeks and implements cost saving measures and efficient purchasing strategies to meet/exceed budget for expenses
Effectively manage a department and team, resulting in optimum financial success, guest satisfaction and employee relations and completion of all hotel initiatives
Monitor and manage all payroll/labor expenses
Is knowledgeable in all engineering SOP’s and sets the example for others by following all CSM and brand requirements

Fulltime

Senior Director of Engineering

We are looking for a Senior Director of Engineering to lead platform innovation ...

Location

United States , Boston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

10+ years of experience in software engineering, including significant leadership experience managing managers and engineering teams
Strong background in hands-on software development with the ability to evaluate architecture, design quality, and engineering best practices
Demonstrated experience leading platform strategy and execution for complex software products
Expertise in AI engineering, API development, software architecture, and modern engineering delivery methods such as Agile Scrum
Experience working with Amazon Web Services (AWS) and building scalable cloud-based systems
Proven ability to work effectively in customer-facing settings and collaborate across engineering, product, and business teams
Track record of building strong teams, improving delivery processes, and managing roadmaps in fast-paced environments

Job Responsibility

Define and lead the engineering strategy for a next-generation platform focused on AI and automation
Manage and develop engineering leaders, with direct oversight of two engineering managers and broader responsibility for a team of approximately 10 to 15 engineers
Translate product vision and roadmap priorities into technical plans that support scalable, reliable, and secure platform delivery
Guide architectural decisions, participate in design discussions, and contribute meaningful feedback during code reviews and technical evaluations
Oversee the creation and validation of proof-of-concept solutions to assess emerging technologies and accelerate product innovation
Partner with cross-functional leaders to advance AI adoption across products and bring new intelligent capabilities to market
Strengthen team performance through effective people leadership, delivery planning, process improvement, and strong project execution practices
Engage with customers and internal stakeholders to understand business needs, communicate technical direction, and align engineering outcomes with user impact
Maintain an on-site leadership presence in Boston, Massachusetts one day per week to support collaboration with executive and engineering partners

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training

Fulltime

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Director of Technical Support Engineering

Job Description

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