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A strategic Director of Supply Chain & Operations to lead the transformation of our global logistics, procurement, and inventory functions. This is a leadership role for a change agent. This role will take full ownership of the material lifecycle from supplier contract negotiation to final customer delivery. This role will lead efforts to professionalize the logistics network, eliminate international customs holds, and implement robust inventory controls. This role requires a proactive thinker to ensure that the manufacturing team has the right materials at the right time to meet revenue demands.
Job Responsibility:
Logistics & Global Trade Compliance: Support quarterly revenue initiatives
Manage internal and external stakeholders to ensure medical equipment moves seamlessly across borders
Establish a corporate Trade Compliance program
Personally oversee complex customs classifications (HS Codes), valuations, and country-of-origin determinations to prevent border delays
Negotiate master service agreements with global carriers and freight forwarders to reduce landed costs and transit times
Supply Chain Planning & Procurement: Lead the monthly Sales & Operations Planning (S&OP) process
Translate sales forecasts into actionable build plans and procurement schedules
Select suppliers and negotiate contracts with critical OEM suppliers
Drive cost reduction initiatives and manage supplier risk/performance
Own the company’s inventory targets
Implement strategies (Kanban, Safety Stock, Min/Max) to maximize cash flow while preventing stockouts
Operational Excellence & Install Base: Act as an owner for the ERP system’s supply chain modules (Purchasing, Inventory (in-house/field), Order Management)
Drive data integrity
Oversee the logistics of spare parts and service loops for the installed base of devices in the field
Manage the departmental budget and drive reductions in purchasing decisions, overhead (build vs outsource), freight, return goods, scrap rate, and material variance
Requirements:
Bachelor’s degree in Business, Engineering, or Supply Chain
10+ years in Operations/Supply Chain
At least 5 years in the Medical Device or highly regulated manufacturing sector
Deep knowledge of International Customs Regulations (Canada/USA/EU/APAC) and ERP systems
Proven ability to build departments from scratch and separate 'Supply Chain' functions from 'Manufacturing' functions