Director of Suites

• Effectively and profitably managing and directing all day-to-day aspects of the premium services operations
• including Clubs, Suites, Catering, In-Seat Service, and all other pertinent areas of premium services
• Manage all premium facets to meet operational budgets, manage monthly P&L statements and ensuring that all financial reporting is accurate
• Provide leadership, coaching and mentorship to a staff responsible for executing the premium team business plan
• Maintain cost as it pertains to labor and operating supplies, work within budgeted guidelines
• Provide efficient service and quality products by maintaining positive customer and client relations through effective communication and prudent financial practices
• Oversee monthly inventory for premium services operations
• Accountability for establishing and maintaining proper safety and sanitation procedures as well as ensuring proper repair and maintenance of food service equipment
• create a working relationship with local health officials
• Maintain management staff and ensure proper hiring and promoting of associates per Legends Hospitality Standards
• Work closely with multiple sub-contractors to ensure all needs are met, and terms of the contract are followed
• Maintaining existing programs and developing new concepts to ensure the highest possible quality of food service
• Develop yearly operational budgets
• Perform other related duties, tasks and responsibilities as required

• Bachelor’s degree
• Minimum of 3-5 years management experience in the contract foodservice industry, preferably in premium services, catering, and concessions environment for either a sports and entertainment venue or hotel property
• Excellent written and verbal communication skills
• Ability to multi-task and prioritize in a deadline-oriented environment
• Strong commitment to delivering a high level of customer and client service
• Demonstrated initiative, leadership, and management skills
• Customer service oriented with ability to interact with all levels of management
• Must be flexible to work extended hours including late nights, weekends and holidays
• Must be able to work in a team environment
• Knowledge of accounting policy and procedures and POS Systems is preferred
• Proficiency in Microsoft Office
• Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training
• Follow and encourage your team to follow all safety policies and procedures
• Report all safety incidents (injuries and illnesses) into the company’s risk management system (Origami Risk) on the same day that the safety incident has been reported to you

Knowledge of accounting policy and procedures and POS Systems is preferred

• Medical
• dental
• vision
• life and disability insurance
• paid vacation
• 401k plan
• bonus potential