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Director of Style - Housekeeping

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
United States , Seattle

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

88000.00 - 114000.00 USD / Year
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Job Description:

Manages housekeeping functions and staff to ensure property guest rooms, public space and employee areas are clean and well maintained. Areas of responsibility include Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed.

Job Responsibility:

  • Manages housekeeping functions and staff to ensure property guest rooms, public space and employee areas are clean and well maintained
  • Directs and works with team to successfully execute all housekeeping operations
  • Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department
  • Ensures that standards and procedures are being followed
  • Maintains strong working relationship with Front Office
  • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments
  • Inventories stock to ensure adequate supplies
  • Ensures guestrooms, public space and employee areas are cleaned according to operating standards
  • Ensures compliance with all housekeeping policies, standards and procedures
  • Initiates and maintains an effective inspection program
  • Supervises and approves the budgeting and ordering of guestroom and cleaning supplies
  • Manages areas of operation to budget
  • Manages department controllable expenses and cost per occupied room
  • Responds to and handles guest problems and complaints effectively
  • Incorporates guest satisfaction as a component of departmental meetings
  • Empowers employees to provide excellent customer service
  • Develops goals and expectations for direct report managers
  • Celebrates successes and publicly recognizes the contributions of team members
  • Reviews employee satisfaction results
  • Communicates expectations, recognizes performance
  • Ensures property policies are administered fairly and consistently
  • Ensures disciplinary procedures and documentation are completed
  • Establishes goals and objectives for all areas of responsibility
  • Directs staff to strive for continuous improvement
  • Interviews and hires management and hourly employees
  • Manages employee progressive discipline procedures
  • Reviews staffing levels
  • Establishes and maintains open, collaborative relationships with employees
  • Ensures employees are treated fairly and equitably

Requirements:

  • High school diploma or GED
  • 2 years experience in the housekeeping or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • no work experience required
What we offer:
  • 401(k) plan
  • stock purchase plan
  • discounts at Marriott properties
  • commuter benefits
  • employee assistance plan
  • childcare discounts
  • medical coverage
  • dental coverage
  • vision coverage
  • health care flexible spending account
  • dependent care flexible spending account
  • life insurance
  • disability insurance
  • accident insurance
  • adoption expense reimbursements
  • paid parental leave
  • educational assistance
  • paid sick leave
  • paid time off (PTO)
  • minimum of 7 holidays annually

Additional Information:

Job Posted:
January 07, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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