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Reporting to the Managing Director Boots Ireland, the Director of Stores will be responsible for leading the c100 stores across Ireland with a retail revenue of €668m per annum, an item business of 4.45m and pharmacy services business of €10m.
Job Responsibility:
Leading the c100 stores across Ireland
Leading, inspiring, contextualising and building the capability of Area Managers and General Managers
Delivering exceptional customer experience, through the relentless delivery of operational standards and governance
Providing feedback to the support office on the commercial strategy, our execution and competitive landscape
Supporting to shape the Boots Ireland strategic plans, executing and delivering the store performance in line with the company P&L, encompassing revenue, gross profit and costs
Leading the engagement for the people agenda across the business
Ensuring colleagues and leaders are engaged and work collaboratively across the business
Role modelling and bringing to life the company vision and purpose
Focusing on the future change strategy ensuring delivery of colleague, customer and patient centric best in class processes and practices
Requiring agility to respond to customer needs, embracing change and innovation
Building collaborative relationships with the healthcare, commercial, trading and operations teams
Developing our very best of Boots customer proposition
Requirements:
Extensive commercial and retail acumen and profile
Strong leadership skills of large scale, cross functional nationwide transformation programs from concept to delivery
Experience and ability to manage large budgets
Extensive external retail networks
Ability to lead the thinking strategically to build and shape the future whilst bringing a sharp focus on the in-year and future
Have a deep understanding of customers’ needs and expectations in varying market conditions and be able to respond their requirements whilst continuing to deliver unrivalled customer care
Ability to inspire and lead large teams across the organisation to maximize performance and delivery of high standards of customer care
Develop a culture where leaders feel empowered and engaged to deliver business results
Must either live or be happy to relocate to Ireland
Knowledge and experience in the Irish market is essential