Director of Spa

Managing the operation of the spa and the spa staff

• Managing day-to-day activities of the spa
• Promote teamwork and motivation through daily communication
• Ensure prompt response and follow up to guest’s needs
• Responsible for hiring, planning, scheduling, and organizing staff to ensure proper coverage
• Follow through with new employees to ensure proper paperwork is complete and guide the new employee through the orientation process
• Responsible for managing and monitoring Spa Attendants
• Manages all aspects of inventory to include purchasing, maintaining retail and back-bar products as well as monthly reporting
• Manage the spa budget, payroll and labor costs
• Ensure that The Belgrove Resort & Spa’s Standards are adhered to including Forbes, Preferred, and AAA
• Ensure that all staff are properly trained and that they have the tools and products to effectively carry out their daily tasks
• Communicate and enforce policies and procedures
• Oversee the development and implementation of internal training
• Design and formulate Standard Operating Procedures
• Schedule and organize staff treatment rooms to ensure proper coverage and optimal use
• Point of contact for all Spa parties and groups

• Comprehensive health insurance
• Retirement plans
• Paid time off
• On-site wellness programs
• Local discounts
• Employee rates on hotel stays
• Ongoing training and development opportunities