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As Director of Spa at The Park Gstaad, A Four Seasons Hotel, you will oversee all spa operations, wellness programming, and retail to deliver transformative guest experiences in our alpine luxury setting. This leadership role drives revenue growth, team excellence, and innovative wellness offerings aligned with Four Seasons standards.
Job Responsibility:
Lead spa operations including treatments, fitness, wellness programming, and retail
Develop and execute spa revenue strategies, memberships, and seasonal packages
Recruit, train, and schedule multi-disciplinary spa therapy and fitness teams
Ensure compliance with Swiss health regulations and Four Seasons treatment standards
Drive retail sales through product knowledge training and merchandising
Collaborate with F&B and Concierge for integrated wellness guest journeys
Monitor KPIs including treatment revenue, retail sales, and guest satisfaction