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Director of Software

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Helpcare AI

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Location:
United States , Burlington ▼

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Category:
IT - Software Development

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Contract Type:
Employment contract

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Salary:

184000.00 - 265000.00 USD / Year
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Job Description:

We’re hiring a Director of Software to oversee the software stack across our hardware, cloud services, mobile App, manufacturing and Lab infrastructure. You will provide technical leadership to our team of software and firmware engineers and work closely with other technical leaders to ensure the system meets SiPhox’s customers’ needs. You will have significant software development experience on multi-disciplined projects with a major hardware element. You will be comfortable discussing cloud scaling strategies before switching to supporting a processor level troubleshooting embedded issue. You will be developing software yourself, whilst supporting a high performing team to meet the company’s needs. This role will require occasional travel to manufacturing sites in the US and internationally. This is an in-person role, including working closely with the hardware team at our lab.

Job Responsibility:

  • Own the software user experience
  • Define and own the SiPhox software system architecture
  • Develop system and subsystem requirements for developers
  • Develop software for use in the SiPhox system
  • Lead the software verification and validation process
  • Lead a team to meet challenging deadlines
  • Provide mentorship and coaching to engineers
  • Leads recruitment efforts
  • Manage external vendors and contractors’ software development for SiPhox
  • Work closely with other technical leaders and contributors
  • Partner with Quality and Regulatory teams
  • Own and refine development processes
  • Lead failure investigations, CAPAs, and non-conformance reports

Requirements:

  • 10+ years of experience in creating software for complex products and systems
  • 3+ years of experience leading and managing a team of engineers
  • Developed software as a medical device (SAMD) for a class 2 or 3 application (IEC 62304 class B or C)
  • Experienced defining technical product architectures across hardware and software
  • Experience designing and deploying distributed systems on AWS (or GCP/Azure)
  • Up-to-date with AI coding tools (e.g. Cursor, Claude etc.) and their practical application for software development for rapidly developing high quality software
  • Highly capable in modern programming languages, Python, C, C++ etc.
  • An outcomes-based mindset – able to understand complex problems and find the best way through for the overall system
  • Strong analytical and troubleshooting skills with a structured approach to root cause analysis
  • Excellent verbal and written communication in English —able to distill complex technical problems for diverse audiences
  • Collaborative, low-ego working style
  • comfortable operating across disciplines and asking good questions
  • Top-tier work ethic, high standards, and ownership mindset
  • Able to do occasional travel (<10%)
  • US work authorization
  • Bachelor’s or Master’s degree in relevant engineering or science

Nice to have:

  • Delivered IVD systems through FDA approval and to the market in the US and/or CE marking in Europe
  • Experience developing for cybersecurity
  • Experience developing mobile Applications for iOS and Android
  • Experience implementing CI/CD and test automation in regulated environments
  • Developing fluid handling and/or lab automation systems
  • Experience with optical or photonic systems
  • Experience developing firmware in an RTOS and with microprocessors
What we offer:
  • Healthcare
  • dental
  • 401k
  • Generous equity compensation
  • Two 1-week company shutdowns (summer/July 4 and Christmas break) in addition to PTO
  • Luxury gym membership
  • Relocation support available

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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