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Director of Software & Product

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Helpcare AI

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Location:
United States , Redwood City

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Contract Type:
Not provided

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Salary:

200000.00 - 250000.00 USD / Year

Job Description:

SnapMagic is building the digital growth engine for the global electronics industry. Our core platform (formerly SnapEDA) already reaches 2M+ engineers annually and is the default discovery layer for electronic components. We’re now scaling SnapMagic Copilot, built on a proprietary dataset of 10M+ components, serving as the discovery and demand layer for the global electronics industry. THIS IS A CATEGORY-DEFINING OPPORTUNITY. We are looking for someone who is deeply obsessed with the craft of building products; someone who cares about building scalable systems, ships relentlessly, and improves through rapid feedback from real users. Since our seed round, we’ve doubled revenue with a small team operating at a very high bar. The demand is real. The market is ready. What’s missing is a product and engineering leader who can turn momentum into a fast, repeatable shipping machine. We’re looking for someone who has personally built and shipped complex systems at a fast-growing, VC-backed company and knows what it takes to scale from early adoption to sustained, reliable usage.

Requirements:

  • You will personally build and ship production-quality software until the motion is proven
  • You will set the bar for speed and quality through example, system design, and execution
  • You will operate in tight feedback loops with users — shipping, learning, and iterating continuously
  • You will own outcomes, roadmaps, and metrics end to end
  • Ship code regularly and stay hands-on in core systems
  • Own SnapMagic Copilot, including LLM workflows, training loops, evaluation, and iteration speed
  • Own recommendation and relevance systems and continuously improve them through usage data
  • Scale a high-traffic platform and ads system under real production load
  • Run tight weekly execution loops focused on shipped outcomes, not activity
  • Partner closely with the CEO on product direction and priorities
  • Make pragmatic and deliberate technical tradeoffs in cases where speed and learning matter more than elegance
  • Communicate clearly what shipped, what was learned, and what’s next
  • You’re comfortable being in the details longer than you’d like because that’s what building requires
  • You actively test ideas in production and adjust based on real user behavior
  • You care deeply about whether people actually use what you build
  • You do the unglamorous work like clockwork: debugging, triage, instrumentation, iteration, metrics
  • You take feedback eagerly — from users, data, and teammates — and turn it directly into execution
  • You hold yourself to standards higher than anyone else will
  • You move fast, close loops, and hate unnecessary blockers
  • Experience: 6+ years
  • Visa: US citizen/visa only
What we offer:
  • Competitive salary and meaningful equity
  • Medical, dental, vision
  • 401(k) – non-matching
  • Commuter benefits
  • Catered lunches on in-office days
  • A passionate, low-ego, fast-moving team

Additional Information:

Job Posted:
December 31, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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