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Boyne Resorts Logo Boyne Resorts · IT - Administration

Director of Snow Sports

United States, Snoqualmie Pass Employment contract 100000.00 - 120000.00 USD / Year · Job Posted May 03, 2026
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Job Description

The Director of Snow Sports provides strategic leadership and operational oversight for Summit at Snoqualmie's comprehensive education (Daily, Seasonal, School Groups at all four base areas) and development/competitive (Freeride, Freestyle and Race) programs. This position also leads and fosters the connection with all third-party concession schools operating at the Summit.

Job Responsibility

  • Direct all aspects of the Summit at Snoqualmie Snow Sports operations, programs, and services including Alpine, Snowboard, Nordic disciplines at four base areas (East, Central, West, Alpental) as well as Race, Freestyle, and Freeride development and competitive programs
  • Develop and execute strategic, innovative and complementary programming that appeals to diverse demographics, skill levels, and seasonal variations
  • Oversee departmental budget management, revenue optimization, and cost control initiatives
  • Lead and mentor the leadership team as a positive role model, fostering professional growth, succession planning, and strategic innovation for future organizational development
  • Actively invest in the onboarding and continued development of base area managers and supervisors
  • Oversee and successfully manage comprehensive budget, CapEx planning, procurement and financial records
  • Analyze financial performance, implement cost-optimization and pricing strategies, and drive revenue enhancement initiatives
  • Shape memorable, safe, adventurous, and educational experiences for guests across all skill levels and age groups
  • Utilize data insights to implement systems for rapid resolution of guest concerns, process enhancements, product builds, website user experience, and service improvement
  • Rectify and solve escalated service issues in a timely and positive manner
  • Collaborate with the Mountain Commerce Product Building team
  • Collaborate closely with the Director of Guest Services to provide comprehensive Snow Sports product and procedural training
  • Master and leverage the Flaik software platform to generate comprehensive analytics, performance metrics, and operational reports

Requirements

  • Bachelor's degree in Outdoor Education, Business Administration, or related field
  • Minimum 7+ years of progressive leadership experience in Skier Services or mountain resort departments
  • Proven track record of managing large, multi-departmental teams (50+ employees)
  • PSIA/AASI Certification
  • Excellent communication, interpersonal, and problem-solving abilities
  • Demonstrated ability to develop and manage departmental budgets as well as Capital Expense projects from ideation to completion
  • Must pass background check

What we offer

  • health insurance
  • dental insurance
  • vision insurance
  • paid time off (accrued, 2 weeks or more in 12 months)
  • 401(k) with discretionary match (after 1,000 hours and 2-year vesting cliff)
  • sick time (1 hour per 40 hours worked, max 64 hours per year)
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