Director of Servicing - Strategy & Analytics

The position is responsible for owning end-to-end analytics, insights, and storytelling across servicing, collections, and investor portfolios. This role is a senior, strategic counterpart to Capital Markets analytics, serving as the primary analytical leader for post-origination performance in Servicing. This individual will be providing executive-level analysis, forward-looking insights, and investor-ready narratives on portfolio performance, delinquency trends, credit changes, and macro impacts. The role is expected to proactively identify emerging risks and opportunities, explain why trends are occurring, and clearly articulate downstream impacts to internal leadership and external investors. This role requires the ability to confidently engage with investors, senior executives, and cross-functional partners, translating complex data into clear, credible insights about the performance of assets.