Director of Servicing - Strategy & Analytics Job at GoodLeap

Senior Director, Digital Analytics Strategy

The Senior Director, Digital Analytics Strategy will be part of the Customer Dat...

Location

United States

Salary:

Not provided

Zion & Zion

Expiration Date

Until further notice

Requirements

9+ years of hands-on experience in analytics strategy and execution
3+ years’ experience working at a digital agency or ad agency
A passion for using data to tell stories, understanding customer behavior, surfacing insights, and inform decisions
Expert-level knowledge of digital analytics solutions and experience developing analytics measurement strategies
Ability to communicate with technical resources
Expert knowledge of digital analytics solutions including Google Analytics, Adobe Analytics, Amplitude and/or similar digital analytics platforms
Experience with CDPs, such as Tealium, Segment, mParticle, Amperity, Adobe Experience Platform, Treasure Data
Customer use case knowledge to proactively identify growth opportunities
A solid understanding of marketing technologies
In-depth web analytics strategy and web analytics solution design experience (NOT just analytics “implementation” experience, but analytics “strategy” experience) with a proven track record of meeting and exceeding clients’ expectations

Job Responsibility

Lead stakeholder discussions and help clients to translate business objectives into website KPIs and goals
Produce analytics measurement plans for all types of digital properties – from single-page applications, large multi-site platforms, to gaming and connected devices
Lead technology & strategy solution engagements across multi-functional workstreams
customer data platform (CDP), data onboarding and activation, and analytics
Work with our Solutions Architecture and Consulting team to advise on data and analytics technology topics
Provide expert consulting services and thought leadership to clients and potential clients
Collaborate with internal teams and vendor partners to develop solutions to meet client’s unique requirements, which include combinations of data, technology, partners, integrations and analytics
Serve as client’s digital marketing ecosystem subject matter expert
Manage and own multiple client relationships, serving as the subject matter expert for analytics
Collaborate and guide cross functional teams through integration projects with competing priorities, several stakeholders, and tight timelines

Director, Digital Analytics Strategy

We are looking for a passionate, motivated, high-performing team member to join ...

Location

United States

Salary:

Not provided

Zion & Zion

Expiration Date

Until further notice

Requirements

7+ years of hands-on experience in analytics strategy and execution
3+ years’ experience working at a digital agency or ad agency
A passion for using data to tell stories, understanding customer behavior, surfacing insights, and inform decisions
Expert-level knowledge of digital analytics solutions and experience developing analytics measurement strategies
Ability to communicate with technical resources
Expert knowledge of digital analytics solutions including Google Analytics, Adobe Analytics, Amplitude and/or similar digital analytics platforms
Experience with CDPs, such as Tealium, Segment, mParticle, Amperity, Adobe Experience Platform, Treasure Data
Customer use case knowledge to proactively identify growth opportunities
A solid understanding of marketing technologies
In-depth web analytics strategy and web analytics solution design experience (NOT just analytics “implementation” experience, but analytics “strategy” experience) with a proven track record of meeting and exceeding clients’ expectations

Job Responsibility

Lead stakeholder discussions and help clients to translate business objectives into website KPIs and goals
Produce analytics measurement plans for all types of digital properties – from single-page applications, large multi-site platforms, to gaming and connected devices
Lead technology & strategy solution engagements across multi-functional workstreams
customer data platform (CDP), data onboarding and activation, and analytics
Work with our Solutions Architecture and Consulting team to advise on data and analytics technology topics
Provide expert consulting services and thought leadership to clients and potential clients
Collaborate with internal teams and vendor partners to develop solutions to meet client’s unique requirements, which include combinations of data, technology, partners, integrations and analytics
Serve as client’s digital marketing ecosystem subject matter expert
Manage and own multiple client relationships, serving as the subject matter expert for analytics
Collaborate and guide cross functional teams through integration projects with competing priorities, several stakeholders, and tight timelines

Associate Director, Data Strategy

We’re looking for an Associate Director of Data Strategy to join our fast-growin...

Location

United States

Salary:

120000.00 - 135000.00 USD / Year

Wpromote

Expiration Date

Until further notice

Requirements

6+ years experience working in digital media and marketing environment
6+ years experience working with media data
Strong client-facing experience at a digital media or performance marketing agency or similar environment
Experience or familiarity with statistical concepts
Experience or familiarity with marketing analytics including Media Mix Modeling, Multi-Touch Attribution, and Incrementality Testing
Ability to collaborate with technical teams to define requirements for building data models and analytics for digital marketing by defining all the relevant KPIs and data sources, finding the best path for piping all relevant data into a database, and defining business rules for output in visualizations and advanced analysis
Strong proficiency in Excel, Google Sheets, and Google Slides
Excellent verbal communication skills, with the ability to understand the technical detail behind data utilization for digital marketing and the ability to explain it simply to non-technical audiences
Excellent project management skills, with the ability to work efficiently across multiple teams, clients, and timelines simultaneously
Experience with Customer Data Platforms such as Tealium or Segment

Job Responsibility

Serve as a thought leader on marketing measurement strategy, helping clients understand and operationalize advanced analytics solutions
Lead cross-functional strategic engagements across MMM, incrementality testing, causal impact analysis, and holistic measurement frameworks
Translate complex statistical concepts into actionable insights, recommendations, and value add for non-technical stakeholders
Design and oversee robust measurement frameworks that span multiple solutions (MMM, MTA, lift tests, attribution, etc.)
Partner with internal teams (data science, media, strategy, client success, Analytics Engineering, etc.) to ensure alignment between analytical rigor and marketing objectives
Work closely with paid media buyers to support analysis of performance measurement and utilize measurement solutions to define methods for optimizing campaign outcomes
Run weekly project management sprint sessions with cross-functional technical teams on dedicated clients as needs emerge or evolve, seeing tasks through to completion efficiently to improve the overall cycle time on task completion
Directly communicate with clients and internal stakeholders on data needs within your portfolio or tasks coming from the support queue
Partner with Data Strategy & Analytics leadership to design processes to efficiently deliver cohesive Data Strategy & Analytics services across technical teams to clients and internal stakeholders
Identify new measurement needs for our clients and work with cross-departmental teams to develop new solutions that can be delivered to clients at scale

What we offer

Remote-first culture
Unlimited PTO
Extended Holiday break (Winter)
Flexible schedules
Work from anywhere options*
100% paid parental leave
401(k) matching
Medical, Dental, Vision, Life, Pet Insurance
Sponsored life insurance
Short Term Disability insurance and additional voluntary insurance

Fulltime

Global Customer Analytics Director

In this vital role the Global Customer Analytics Director will be responsible fo...

Location

United States , Thousand Oaks

Salary:

216979.00 - 253281.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree and 4 years of market research, analytics, competitive intelligence, sales and/or marketing operations experience
Master’s degree and 8 years of market research, analytics, competitive intelligence, sales and/or marketing operations experience
Bachelor’s degree and 10 years of market research, analytics, competitive intelligence, sales and/or marketing operations experience
At least 4 years experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation of resources

Job Responsibility

Lead teams integrating insights from a variety of sources (e.g., market research, competitive intelligence, secondary data, advisory boards) to address business needs
Lead ad hoc strategic secondary analytics to inform strategic decisions
Clearly communicate insights and recommendations to a variety of audiences, including senior leadership, and becoming a “devil’s advocate” when needed
Partner with commercial leadership and cross-functional partners to define and prioritize objectives, budget and work plans to meet evolving business needs
Identify, evaluate, and manage relationships with best-in-class vendors and look for opportunities to innovate and advance capabilities
Manage and develop direct reports, while individually leading select projects when needed
Ensure that both routine and ad-hoc projects are in compliance with all Amgen SOPs and meet service-level expectations for quality, timeliness, and budget

What we offer

A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models, including remote and hybrid work arrangements, where possible

Fulltime

FLEX Senior Director, BMSC Planning and Services

The FLEX Senior Director, Global Consulting, is a key member of the Customer Gro...

Location

United States , Bethesda, MD

Salary:

70.67 - 113.22 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

8+ years’ experience in strategy development, brand management, marketing strategy, or product management
4-year degree from an accredited university in Business Administration, Hospitality Management, or related major
OR 12+ years of relevant professional experience in related function, demonstrating progressive career growth and pattern of exceptional performance
Experience managing and defining transformational strategies for business units
Demonstrated ability to deliver results under difficult conditions, particularly when faced with complexity and ambiguity
MBA or equivalent preferred
Lodging / hospitality industry experience preferred

Job Responsibility

Advising on enterprise strategies and priorities
Supporting Marketing and Personalization Acceleration capabilities
Providing advisory services on complex platforms and projects
Managing multiple projects
Leading major initiatives and programs
Advising on strategic execution
Developing goals and plans
Championing leaders’ vision for product and service delivery
Providing direction and assistance to other teams
Analyzing information and evaluating results

What we offer

Medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, childcare discounts

Fulltime

Director, Service Desk

The IT Service Desk Director provides strategic leadership and operational overs...

Location

United States , New York City

Salary:

175000.00 - 200000.00 USD / Year

Braze

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Information Technology, Computer Science, or related field
Master’s degree preferred
10+ years of IT service delivery experience
at least 5 years in a senior leadership role managing enterprise Service Desk or IT support operations
Proven experience managing geographically distributed teams and 24x7 support environments
Expertise in ITIL framework (v4 certification strongly preferred)
Strategic thinking with operational execution capability
Strong leadership and people-development skills
Analytical and data-driven decision-making
Resilient under pressure with strong problem-solving and conflict-resolution abilities

Job Responsibility

Define the long-term vision and roadmap for the IT Service Desk in alignment with enterprise IT strategy and business goals
Develop and implement policies, standards, and best practices for incident, request, change, and knowledge management
Partner with IT leadership to shape the organization’s service delivery model (in-house, outsourced, or hybrid)
Oversee daily operations of the global IT Service Desk, ensuring SLAs, KPIs, and compliance targets are consistently met
Lead incident and problem escalation management, ensuring prompt communication and resolution of critical issues
Establish and manage the Service Desk budget, including staffing, tools, and vendor contracts
Monitor and improve first-call resolution rates, average resolution times, and user satisfaction scores
Build, lead, and mentor a high-performing team of managers, team leads, and service desk analysts
Drive a culture of accountability, collaboration, and continuous improvement
Define clear career paths and training programs for technical and leadership growth

What we offer

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze

Fulltime

Director, Strategy, Brand Partnerships

Working like a Creative Agency, we ensure that all our knowledge in the entertai...

Location

United States , New York

Salary:

120000.00 - 130000.00 USD / Year

Fever

Expiration Date

Until further notice

Requirements

10+ years experience in a strategic brand partnerships role
Ability to generate innovative brand partnerships proposals that place insight at the heart
Excellent presentation and communication skills
An entrepreneurial can-do attitude
A self-starter and comfortable in ambiguity
Ability to think creatively and make data-driven decisions
Highly skilled in crafting slide decks and written pitch materials
Must have a Master’s degree or foreign equivalent in Business Administration, Management Science, Quantitative Methods, or a related field plus three (3) years of experience in the position offered or a related position
Must have three (3) years of experience with all of the following: Performing analysis including statistical modeling to ensure data-driven decision making using complex analytical tools including SQL, Data Cloud, or Metabase
Managing, analyzing, and visualizing client data using SQL, DataCloud, Metabase, DataStudio, Excel, Alteryx, Tableau, MicroStrategy, Airtable, or VBA to identify trends, forecast demand, and improve service delivery to clients

Job Responsibility

Lead a global team of strategists
Work collaboratively with the Brand Partnerships sales team to create innovative branded content and experiential responses
Generate ideas that place insight or fact at the heart and clearly demonstrate the benefit of working with Fever as a partner
Create responses that fit within the larger company strategy
Facilitate collaboration between internal teams
Produce compelling presentation decks that sell a vision with a clear narrative and strategy to internal and external stakeholders
Work to tight deadlines managing own and teams time effectively
Attend high-value client pitches in a lead strategist role
Work closely with the Creative Solutions team to ensure each concept is realized to a high standard
Write informative and engaging case studies that showcase key campaigns

What we offer

Attractive compensation package consisting of base salary between $120k -130k and the potential to earn a significant bonus for top performance
Attractive compensation package of $160,000 per year
Opportunity to have a real impact in a high-growth global category leader
40% discount on all Fever events and experiences
Health, dental and vision insurance
401k pension plan enrollment
Wellhub membership
Possible travel across our markets
Responsibility from day one and professional and personal growth
Great work environment with a young, international team of talented people to work with

Fulltime

Director, Freight Strategy

The Director of Freight Strategy will lead initiatives that optimize the freight...

Location

United States

Salary:

117700.00 - 196100.00 USD / Year

Sysco

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, Industrial Engineering, or a related field
10 years of experience in freight, transportation, logistics strategy, or supply chain operations
5 years of leadership experience managing teams and cross-functional initiatives
Experience optimizing freight networks, improving lane profitability, and managing backhaul or 3PL initiatives
Strong analytical skills with experience using TMS or similar tools to drive data-informed decisions
Demonstrated ability to build business cases and present strategic recommendations to senior leadership
Proven success collaborating with Sales, Finance, Operations, and customer-facing teams to deliver integrated freight solutions
Experience building or expanding 3PL/4PL capabilities or redistribution networks
Background in foodservice distribution, transportation, or large-scale logistics networks
Strong track record developing carrier partnerships and growing freight-driven revenue streams

Job Responsibility

Oversee and implement strategic freight initiatives, leveraging data insights to optimize network efficiency, improve service performance, and drive profitability
Develop and present strategic recommendations to senior leadership with clear business cases and expected financial impacts
Lead, mentor, and develop a high-performing freight strategy and network optimization team
Partner with sales and customers to identify freight-driven revenue opportunities and align transportation strategies with service expectations
Drive collaboration across Sales, Finance, Merchandising, Operations Leadership to strengthen customer contracts, align freight initiatives with route optimization and integrate logistics value propositions into customer growth strategies
Explore and expand the internal fleet’s role as a third-party carrier to fill capacity on returning empty routes
Build integrated 3PL/ 4PL and redistribution capabilities
Identify and cultivate partnerships with 3PL providers and carriers, positioning the company as a preferred logistics solutions provider and expanding opportunity pipelines
Leverage data, analytics, TMS, IFM, and other network data insights to optimize network performance, asset utilization, and enhance lane profitability
Monitor industry trends and competitive benchmarks to uncover new freight opportunities, emerging partnership models, and innovations within the foodservice and logistics sectors

Fulltime

Director of Servicing - Strategy & Analytics

GoodLeap

Location:
United States

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 14, 2026

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