Director of Services

The Director of Services is a key member of the senior leadership team and is responsible for the overall leadership, development, and administration of service delivery across the organization. This role ensures that all services align with the vision, mission, and values of Epic Opportunities, and that the service delivery team is held accountable to a quality framework grounded in leading practices. The Director will establish and maintain a high standard of excellence in service provision, while championing equitable, inclusive, and person-centered practices. They will develop systems and supports that empower people to achieve their personal outcomes and ensure services are responsive to the diverse needs of individuals and communities. This position also plays a pivotal role in strategic planning related to service development, financial management, program evaluation, employee leadership, and building strong external networks.