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Manages housekeeping functions and staff to ensure property guest rooms, public space and employee areas are clean and well maintained. Areas of responsibility include Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed.
Job Responsibility:
Manages housekeeping functions and staff to ensure property guest rooms, public space and employee areas are clean and well maintained
Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports
Responds to and handles guest problems and complaints effectively
Ensures property policies are administered fairly and consistently
Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation
Requirements:
High school diploma or GED
2 years experience in the housekeeping or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
no work experience required
What we offer:
Wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures