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Director of Services (Housekeeping)

United States, Chicago 66000.00 - 86000.00 USD / Year · Job Posted February 13, 2026
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Job Description

Manages housekeeping functions and staff to ensure property guest rooms, public space and employee areas are clean and well maintained. Areas of responsibility include Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed.

Job Responsibility

  • Manages housekeeping functions and staff to ensure property guest rooms, public space and employee areas are clean and well maintained
  • Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports
  • Responds to and handles guest problems and complaints effectively
  • Ensures property policies are administered fairly and consistently
  • Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation

Requirements

  • High school diploma or GED
  • 2 years experience in the housekeeping or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • no work experience required

What we offer

Wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures

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