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Manages security/loss prevention operations on a daily basis. Areas of responsibilities include protection of property assets, employees, guests and property, accident and fire prevention and response. Ensures that all areas of the property are safe and secure. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Strives to continually improve guest and employee satisfaction while maximizing the financial performance of the department.
Job Responsibility:
Manage security/loss prevention operations on daily basis
Protection of property assets, employees, guests and property
Accident and fire prevention and response
Ensure all areas of property are safe and secure
Maintain logs, certifications and documents required by law and Standard Operating Procedures
Develop and implement emergency procedures
Conduct investigations of property losses
Deploy security staff to monitor and protect property assets
Conduct periodic patrols of entire property and parking areas
Handle complaints, disputes, and conflicts
Implement action plans to monitor and control risk
Lead security/loss prevention teams
Ensure exceptional customer service
Conduct human resources activities
Develop working relationship with local law enforcement authorities
Requirements:
High school diploma or GED with 4 years experience in security/loss prevention or related professional area
OR 2-year degree from accredited university in Criminal Justice or related major with 2 years experience in security/loss prevention or related professional area
First aid and CPR certifications required for Loss Prevention officers
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