Director of Sales

• Provide strategic leadership to the sales team and mentor direct reports
• Assisting in the development of sales strategies and overseeing the execution of plans and tactics to increase direct revenue across all segments
• Ability to set goals and ensure that the team consistently deliver on goals that are set
• Work closely with the Director of Sales & Marketing and assist with the budget, marketing plans and special projects
• Analyze market trends and competitor activities to identify new business opportunities
• Ensure seamless communication between the sales team and other hotel departments
• Participate in industry events and networking opportunities to enhance the hotel's visibility
• Conduct site visits, sales trips, and FAM trips to promote hotel products and services
• Assist in recruiting, selecting, and training new sales team members
• Handle high-level client negotiations and resolve complex customer issues
• Strong knowledge of the Group segment (primary) Transient, Tour and BT markets (secondary)
• Work closely with the Fairmont Global Sales team and leverage all Corporate resources

• Proficiency in organizational planning, implementation and the ability to successfully manage multiple projects simultaneously
• Minimum of five years hotel sales management experience preferred
• Bachelor’s Degree and/or Hotel Management Degree preferred
• Must be results oriented with ability to be flexible
• Ability to understand and interpret financial data
• Positive attitude and supportive, team based approach towards the attainment of the hotel's goals
• Ability to travel and work flexible hours and days
• Working knowledge of Microsoft Office Suite of products
• Working knowledge of Opera Sales & Catering a plus

Working knowledge of Opera Sales & Catering a plus

• Wonderful company culture – our colleagues are at the heart of all we do
• Excellent training with the opportunity to build a successful career
• Career development opportunities with national and international promotion opportunities
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities
• Employee benefit card offering discounted rates at Accor properties worldwide and additional benefits for Fairmont and Raffles colleagues
• Exclusive Employee and Friends & Family Discounts at Fairmont Empress
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
• Complimentary meal during your shift through our Colleague Dining Program
• Complimentary uniform laundering
• Access to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision
• Complimentary counseling, wellness sessions, financial and family planning through our Employee Assistance Program
• Access to our company-matched Defined Contribution Pension Plan (DCPP)
• Opportunity to develop your talent through coaching and our Leadership Mentoring Programs
• Opportunity to participate in our Leadership Incentive Program
• Sales incentive Plan