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The Director of Sales leads the resort sales efforts and a team of seasoned Group Sales Managers. Serving as the inspirational leader, the DOS will lead the sales department in all facets. Key areas of emphasis include people leadership skills, maximizing hotel revenues, marketing, sales development and strategic planning. This role will report to the Commercial Director.
Job Responsibility
Oversee group strategy and directs group sales team of Four Seasons Resort Orlando at Walt Disney World Resort
Generate awareness for resort through direct phone sales
direct sales calls, tradeshows and networking groups.
Work closely with sales and marketing teams to uncover, solicit and confirm business required to meet budgeted property goals
Develop and implement a sales strategy to effectively manage all the different sales segments and channels
utilize on-property sales resources and leverage property sales engines to deliver results.
Strategically evaluates and makes decisions based on data. Identify changing market conditions and introduce appropriate changes in sales strategy
Active participation in regular Forecast preparation
Assist in the development of the annual commercial plan, ensure projects are executed for all market areas as stated in the hotel commercial plan with emphasis on increasing sales and profitability
Support Commercial Director in achieving overall business objective and formulation of strategies in ensuring business attainment
Demonstrate ability to optimize revenue performance through data‑driven strategy pricing and analysis.
Proactively develops and maintains effective relationships with internal and external key stakeholder groups. Works with operations department heads to ensure sales strategies are aligned with the overall hotel plan.
Create and execute account plans for assigned market territory to ensure maximum revenue and budgeted targets are achieved.
Conduct sales calls, prospecting calls, site inspections, and entertainment in the assigned
Effectively manage communication with Four Seasons Sales Offices maintaining regular dialogue
Translates strategy into specific business actions and individual accountabilities that achieve results
Assign clear accountability to team members, and monitor implementation to assure success and accountability for results
Set annual goals to roles with sales incentive across segments, including catering
Requirements
A high degree of independent judgement and discretion on decision making and managing confidential property information
A minimum of five years of Luxury Hotel Group Sales and at least two years in a leadership role
College Degree Graduate (4 years or equivalent)
Strong and effective interpersonal skills, outstanding communication and presentation skills
Proven relationships in the luxury industry
Excellent communications skills (verbal and written), a strong sense of quality and a creative mind set
A self-starter that can multi-task and prioritize
Travel – as needed and generally no more than 10%
What we offer
Energizing Employee Culture where you are encouraged to be your true self!
Comprehensive learning and development programs to help you master your craft.
Inclusive and diverse employee engagement events all year-round.
Exclusive discount and travel programs with Four Seasons