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The Director of Sales will be responsible for leading and managing the sales team to achieve revenue goals, maintain high levels of guest satisfaction, and contribute to the financial performance of the hotel. The ideal candidate will have a strong background in hotel sales, with a focus on strong leadership skills and business development.
Job Responsibility:
Develop and implement strategic sales plans to drive revenue growth and achieve hotel budget targets
Recruit, lead, coach and manage the sales team to ensure sales activities are aligned to achieve overall goals and objectives as well as evaluate sales team performance and develop people
Establish and maintain positive relationships with guests, vendors, colleagues, and the global sales network
Monitor sales production, analyze market data, and adjust sales strategies to meet planned goals
Negotiate and secure group contracts, considering room availability, rates, and revenue objectives
Participate in trade shows, promotional events, and networking opportunities to develop new markets and identify potential clients
Analyze sales performance data, prepare reports, and present findings to senior management
Develop and maintain relationships with key accounts, ensuring retention and repeat business
Stay informed of industry trends, competitor activities, and market changes to adapt sales strategies accordingly
Conduct performance evaluations and follow up with sales and events personnel for development and coaching opportunities
Perform all supervisory functions to effectively and efficiently manage the personnel assigned, including but not limited to labor and payroll, compliance training, safety instruction and guidance on expense and travel management
Direct sales activities of the Hotel to achieve budgeted and assigned goals
Monitor and identify current and future business trends to insure profitable sales in periods of low and high demand
Assist in the development of the annual marketing plan
Ensure project and business plans are executed for all market areas as stated in the hotel marketing plan with emphasis on increasing sales and profitability
Supervise the installation of sales and marketing procedures and ensure the hotel is following all company Minimum Operating Standards
Assist the Commercial Director in establishing and directing the development of annual sales goals
ensures goals and incentive programs are fully understood and implemented for maximum achievement
Regular travel is required with this position
Perform other tasks or projects as assigned by the Commercial Director or General Manager
Requirements:
Proven leadership experience in hotel sales, in the luxury hospitality market for minimum of 2 years
Strong experience with US and GCC GEO markets and understanding strategies per channel
Excellent communication, negotiation, and presentation skills
Strong analytical and problem-solving abilities
Results-oriented and self-motivated, with a passion for sales and achieving targets
Organized, disciplined, and able to manage multiple priorities effectively
Fluent in English, preferably fluent in Arabic, with knowledge of additional languages being an advantage
Assertive and diplomatic approach to business relationships
Strong understanding of the local and regional hospitality industry
Ability to work collaboratively with cross-functional teams
Nice to have:
Fluent in Arabic
Knowledge of additional languages
What we offer:
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Dry Cleaning/ Laundry for Business Attire