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We are looking for a passionate, energetic and value-led Director of Sales to lead and oversee the Sales department. You will own and optimise the product (think hospitality, experiences and community) whilst being responsible for wider business strategy as the company fulfils its growth plans, revenue strategies and enters into new locations. You will need a firm grasp of the London market, particularly the fashion, luxury goods, leisure, and entertainment sectors. Reporting directly into the General Manager and you will work closely with the leadership team, acting as Ambassador, to drive new and existing business. You will be required to have excellent communication skills and build constructive and supportive relationships with your co-workers. Your support will help design, drive, and implement policies across the Rooms and Food and Beverage Divisions. These will be heavily influenced by the DNA of Hôtel Costes in Paris. Your input will be key to build and develop a culture of constant improvement, challenging the status-quo.
Job Responsibility:
Directly manage sales for rooms and private dining functions, ensuring targets are consistently met or exceeded
Drive sales and set clear, achievable sales goals
Develop and execute a sales plan that aligns with department objectives
Prepare and administer the sales budget
Maintain awareness of current and future competitors' product, pricing and marketing programs
Make sure that all sales functions are aligned according to the financial goals
Direct and coordinate the sales activities needed for the sales, private dining hire, groups, and reservations teams to maximize revenues
Allocate sales resources and funds strategically to maximize hotel revenue
Develop a comprehensive sales strategy for rooms and private dining hire
Run sales reports regularly and analyse data
Build and maintain a database of strategic key accounts
Manage Sales Representation companies for the international markets
Prepare room proposals, quotations, group proposals, hotel buyout quotes, and accommodation and catering contracts
Oversee partnerships with OTAs
Support the Digital Marketing Executive in overseeing the performance and strategy of the Digital Marketing Agency
Prepare monthly and yearly sales budget, forecasts and sales plans
Provide monthly financial and performance updates on the owners' reports
Proactively seek out and establish strategic partnerships
Conduct hotel tours for clients and partners
Create and manage a comprehensive annual plan for familiarization trips and visits
Represent the hotel at roadshows, sales calls, and travel shows
Attend networking events to prospect new business opportunities
Oversee the maintenance and update of photography assets
Communicate with clients, business partners, and the travel industry about new menu launches, in-house brand activations, and special offers
Requirements:
3–5 years of experience in a similar role within a luxury property
pre-opening experience is highly desirable
A strong passion for marketing, sales, and driving business growth
Proficiency in French is preferred, but not essential
Flexibility to adapt working hours based on business needs
Willingness to travel within the UK and internationally
Nice to have:
Proficiency in French
pre-opening experience
What we offer:
Competitive Salary Based on experience, plus service charge and participation in a bonus scheme
Enhanced Pension Scheme
Complimentary meal while on duty
HSF Health Plan
Dental cost reimbursement
Optical cost reimbursement
Complimentary coverage for your partner and children
High street and grocery shopping discounts, as well as discounted cinema tickets and more
Gym membership discounts
Access to a 24/7 GP advice line and counselling services, including support for dependents