This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Community Sales Director (“CSD”) is responsible for achieving and exceeding the community’s monthly and quarterly revenue/sales targets; developing the community’s internal and external marketing; and building the community’s strategic relationships with various referral sources to produce highly qualified inquiries. Along with other Atria employees, the CSD promotes the leasing and marketing success of the community.
Job Responsibility:
Achieve and exceed the community’s monthly and quarterly revenue/sales targets
Develop the community’s internal and external marketing
Build the community’s strategic relationships with various referral sources to produce highly qualified inquiries
Promote the leasing and marketing success of the community
Spend over 50% of time outside of the community generating inquires
Generate inquiries and move-ins from targeted referral sources
Collaborate with Executive Director to forecast move-ins accurately
Facilitate training and continuous in-servicing for all community staff
Ensure that responses to inquiries are handled properly, timely and with appropriate follow-up
Position ED or Resident Services Director as local experts on aging
Develop and maintain strong relationships with national and local referral agencies
Quickly engage new inquiries on the phone and in person
Follow-up with in-home visits to potential residents or at locations of influencer(s)
Build relationships with inquiries and potential residents
Accurately maintain the community’s Customer Relationship Management database
Curate extraordinary customer experiences through home visits, hospital/rehab visits, highly personalized tours, and personal follow ups
Work with the ED to develop and implement a rolling 90-day Sales and Marketing Plan
Manage and monitor community marketing budget
Help ED recognize first impressions and rent-ready apartment challenges/opportunities
Ensure smooth hand-off of committed customers
Monitor the market and the competition of other senior living communities
Create, market and implement engaging events for inquiries and local influencers
Serve as a resource by educating and providing information to those who advise seniors
May perform other duties as needed and/or assigned
Requirements:
One (1) or more years of related sales experience
Bachelor’s degree from a four year college or university preferred
Must possess strong customer service skills, basic financial knowledge of revenue and profitability, strong computer and electronic file management skills and strong organizational skills
Must have the ability to maintain confidentiality
Must be organized, detail-oriented, and able to multi-task
Must be able to work flexible hours, including evenings, weekends, and holidays