Director of Sales & Marketing Job at Marriott Bonvoy (West Palm Beach)

Job Description

The Ben, Autograph Collection – West Palm Beach Step into a world where luxury is intentional, style has substance, and service is an art form. Overlooking the Intracoastal in the heart of West Palm Beach, The Ben attracts professionals who take pride in excellence, value thoughtful details, and thrive in a culture that is confident, refined, and boldly distinctive. Here, you don’t just work in luxury—you help create it. Inspired by the legacy of Byrd “Birdie” Dewey’s Ben Trovato Estate, The Ben blends modern sophistication with a warm, story-driven atmosphere—“Exactly Like Nothing Else.” From waterfront views and a rooftop saltwater pool to signature dining at Proper Grit and Spruzzo, every experience is designed to leave a lasting impression.

Job Responsibility

Achieves a minimum of 90% of productivity goals and 100% of activity goals as established by management while leading direct reports to meet property sales goals and holding them accountable to their responsibilities
Executes a strong direct sales program through targeted, appointment-based calls, requiring reliable transportation and a valid driver’s license
Maximizes key accounts and drives new business through networking, research, and strategic prospecting, including targeted account development plans and ongoing “hit list” execution
Implements eCommerce and digital marketing strategies while promoting the brand story in the market to increase profitability
Continuously adjusts sales strategies based on market trends to achieve optimal business mix and exceed revenue, profit, and occupancy goals
Maintains a strong understanding of competition, hotel operations, and current sales techniques while actively prospecting through telemarketing, creativity, and innovation
Utilizes yield management practices to negotiate rates and optimize function space for maximum financial performance
Maintains organized and accurate account management systems, develops detailed customer profiles, and ensures timely follow-up on all client inquiries
Builds strong client relationships through professional, courteous, and ethical interactions, delivering exceptional service
Conducts ongoing market research to capitalize on opportunities and strengthen competitive positioning while prioritizing revenue-generating activities and dedicating the majority of time to direct sales efforts
Manages expenses responsibly, represents The Ben and Sage Hospitality with the highest level of professionalism and integrity, and fosters a collaborative team environment through strong communication across departments
Maintains a polished, business-like appearance and a positive, service-driven attitude at all times

Requirements

Minimum of high school diploma or equivalent
4+ years of hotel sales management experience
3-5 years sales management experience
Requires knowledge of general sales techniques, yield management, and customer service skills
Ability to Travel
Requires the ability to hear, speak, read and write English fluently
Requires 12th grade level mathematics, spelling and reading skills
Requires effective business writing skills
Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions
Understand and follow verbal/written instructions
Organized
Be able to work on more than one task at a time
Develop strong internal and customer relations
Set and manage priorities and plan activities in advance
Adhere to deadlines
Solve Problems and make sound business decisions
Understand and follow verbal/written instructions. Work on more than one task at a time. Develop strong internal and customer relationships. Set and manage priorities and plan activities in advance. Solve problems and make sound business decisions.

What we offer

Unlimited paid time off
eligibility to participate in the Sage bonus plan
medical insurance with the employer covering up to 70% of premiums with a wellness credit
dental and vision insurance with employer contributions
participation in the company’s 401(k) program with employer match
Health Savings Accounts or Flexible Spending Accounts
company-paid basic life and AD&D insurance with options for additional coverage
pet, accident, critical illness, and hospital indemnity insurance
company-paid short-term disability coverage
WINFertility guidance for those enrolled in the Sage medical plan
Calm Health app subscription
tuition reimbursement up to $2,000 per calendar year
Employee Assistance Program
exclusive discounts on hotels, restaurants, and more
eligibility to participate in the Employee Referral Bonus Program, earning up to $1,000 per referral

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Director of Sales & Marketing

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