Director of Sales - Korean Speaking Job at Marriott Bonvoy (Hanoi)

Job Description

Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports. Part of the Sheraton hotel family within Marriott International.

Job Responsibility

Leads and manages all day-to-day activities related to the sales function
Works with sales leader to ensure understanding and implementation of sales strategy
Creates and implements sales plans addressing revenue, customers and market
Develops and implements promotions
Provides leadership to ensure maximum revenue potential
Monitors activities of direct reports
Approves space release for catering to maximize revenue
Participates in sales calls to acquire new business
Executes operational aspects of business booked
Analyzes market information using sales systems
Assists Revenue Management with projections
Reviews guest satisfaction results
Displays leadership in guest hospitality
Interacts with guests to obtain feedback
Meets with guests during pre- and post-convention meetings
Empowers employees to provide excellent customer service
Develops and manages relationships with key stakeholders
Works collaboratively with off-property sales channels
Attends customer events, trade shows and sales missions
Interviews and hires management and hourly employees
Utilizes on the job training tools for employees

Requirements

2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
3 years experience in the sales and marketing or related professional area
OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major
1 year experience in the sales and marketing or related professional area
Korean speaking ability
Experience in building long-term, value-based customer relationships
Ability to achieve personal booking goals
Sales strategy development and implementation experience
Revenue management skills
Customer service leadership
Relationship management with key stakeholders

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Global community membership
Career development opportunities

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Director of Sales - Korean Speaking

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