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Are you an enthusiastic, driven Sales and Marketing leader? Keen to join a successful market-leading company? Do you live locally to the Barnsley area? Experienced in leading a high-performing field-based sales team and driving sales? If so, an exceptional opportunity awaits you at Countrywide Healthcare Supplies as a member of the Senior Leadership Team.
Job Responsibility:
Operational leadership, delivery of sales objectives and our strategic plan, and contributing to the collaborative culture, strategic direction, and success of the business
Business Development – identification and acquisition of new customers as well as sales to existing customers
Product penetration and 'Bundling' selling multiple products to existing and new customers
Marketing – responsibility for all marketing activities including digital sales
Service – leadership of the sales office and customer retention
Customer Experience – ownership of the customer experience
Lead, manage and develop the Sales Function (structure, capabilities, costs, delivery of the business plan and sales budget)
Develop and implement plans to maximise profitable sales growth year on year
Implement and maintain effective Account Management plans, focussing on key drivers of sales activity
Own the Sales and Project Pipeline (grow existing contracts, deliver significant new contracts to drive sales growth)
Ensure E Commerce provides a seamless customer experience (maximise SEO, utilise all marketing channels, monitor success rates via effective evaluation of data)
Create the right environment, process and incentives to drive and deliver increased 'hunting' of new accounts. Personally lead large bids on behalf of the business
Develop relationships to deliver significant sales wins and a step change for the business
Drive and deliver outstanding customer service and minimise customer churn. Own the customer experience, developing tools and insights to drive up satisfaction, increase spend and support customer retention
Lead and manage the Marketing team, maintain and develop the company’s market position. Drive and grow digital sales across the Group
Pricing – optimise pricing to maximise profitability. With the FD, set and enforce pricing and discounting policy and authority levels. Ensure compliance with authority levels and review pricing policy regularly
Contracts – de-risk sales strategy and ensure that customers sign up to appropriate commercial contracts which offer adequate protection to CHS and optimise revenue
Targets and Incentive Payments – set sales bonus/targets and commission schemes that align to driving profitable sales growth
Requirements:
Direct experience in driving sales teams to achieve growth
Strategic planning experience
Digital / e-commerce marketing experience
People management and sales experience including selling a commodity rather than a service
Experience working with e-commerce functions, driving web-based sales through strategic marketing and planning
Experience working collaboratively with marketing functions and shaping strategy to drive new business acquisition and sales growth of existing business
Strong leadership DNA and influencing skills
Emotional intelligence and a low-ego and collaborative working style
Engaged, hands-on, able to 'get stuff done' without overcomplicating issues
Able to inspire, engage and communicate effectively with a dispersed workforce
A concise communication style, and a robust and effective approach
Delivery, setting high standards of performance, whilst inspiring others to perform at their best
Being approachable and a 'champion' of the Commercial team
High-energy, fast-paced, motivated, with strong commercial and analytical skills
A strong grasp of detail, able to articulate this detail effectively
An appreciation of the subtleties and nuances of the healthcare sector
Cuts through complexity to present clear, simple, detailed and data focussed solutions
A high energy style
A desire for constant improvement
Energised by challenge, thriving under the pressure to achieve
A self-starter, someone able to challenge the status quo constructively
What we offer:
An attractive salary and bonus structure
Company car / car allowance
31 days holiday (23 days holiday plus bank holidays), plus a Buy / Sell holiday scheme
Real savings with major supermarkets and retailers through amazing employee discounts