Director of Rooms

The Director of Rooms at The Ritz-Carlton, Bangkok functions as the strategic business leader of the property's Rooms department. The role involves planning, developing, implementing, and evaluating the quality of the property’s rooms, working with direct reports to develop and implement departmental strategies, and ensuring the implementation of the brand service strategy and brand initiatives. The position ensures Rooms operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues, and maximizes the financial performance of the department. The Director of Rooms develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment to the owner and company.