Director of Room Operations Job at Marriott Bonvoy (London)

Associate Director Digital Workplace and IT Operations

The Associate Director of Digital Workplace and IT Operations is responsible for...

Location

United States

Salary:

Not provided

Avanos

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, Information Technology, or a related field
10-15 years of progressive IT experience
At least 5 years in a leadership capacity managing global IT operations and digital workplace environments
Proven success leading enterprise-scale ITSM and Service Desk transformations
Minimum 2+ years of experience managing ServiceNow or equivalent ITSM platforms
Demonstrated success in implementing and managing enterprise MDM, SCCM, AVD, and O365 environments
Extensive background in managing and securing IT environments within public cloud platforms (Azure preferred)
Strong record of delivering technology-driven improvements in user satisfaction, cost efficiency, and service performance
Ability to resolve complex technical and business challenges
Excellent communication, leadership, and negotiation skills

Job Responsibility

Oversee the ITSM framework and ensure alignment with ITIL best practices
Lead global IT Service Desk operations
Lead site IT operations to ensure consistent end-user experience across offices and manufacturing locations
Manage and optimize the Microsoft 365 platform
Oversee Azure Virtual Desktop and Cloud PC operations
Manage the enterprise MDM platform
Oversee configuration management, software distribution, and patch deployment across all endpoints using SCCM
Oversee management of global printing environments
Ensure reliable AV/VC systems for conference rooms and hybrid collaboration environments

What we offer

Comprehensive and competitive range of benefits
Health care benefits
Retirement plans
Work/life benefits
Generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting
Benefits on day 1
Free onsite gym
Onsite cafeteria
Uncapped sales commissions

Assistant Director of Rooms

Assists in successfully planning, developing, implementing, and evaluating of th...

Location

Saudi Arabia

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
4 years experience in guest services, front desk, housekeeping, or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
2 years experience in guest services, front desk, housekeeping, or related professional area

Job Responsibility

Assists in successfully planning, developing, implementing, and evaluating of the quality of property’s rooms
Ensures Rooms Operations meet the brand’s standards and targets customer needs
Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department
Ensures that standards and procedures are being followed
Assists in leading specific team while meeting or exceeding property goals
Champions the brand’s service vision for product and service delivery
Monitors and promotes room rates, specials, and promotions at the residence
Runs and reviews critical information contained in room operations reports
Understands the functions of the Front Office, Engineering/Maintenance and Housekeeping operations
Temporarily supervises all areas of the Room Operations department in the absence of the Room Operations management

Fulltime

Assistant Director of Rooms

Assists in successfully planning, developing, implementing, and evaluating of th...

Location

Thailand , Bangkok

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
4 years experience in guest services, front desk, housekeeping, or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
2 years experience in guest services, front desk, housekeeping, or related professional area

Job Responsibility

Assists in successfully planning, developing, implementing, and evaluating of the quality of property’s rooms
Ensures Rooms Operations meet the brand’s standards and targets customer needs
Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department
Ensures that standards and procedures are being followed
Assists in leading specific team while meeting or exceeding property goals
Champions the brand’s service vision for product and service delivery
Monitors and promotes room rates, specials, and promotions at the residence
Runs and reviews critical information contained in room operations reports
Understands the functions of the Front Office, Engineering/Maintenance and Housekeeping operations
Temporarily supervises all areas of the Room Operations department in the absence of the Room Operations management

Fulltime

Executive Director

About LakeHouse Senior Living: LakeHouse Senior Living, proudly part of the Disc...

Location

United States , Three Rivers

Salary:

80000.00 - 85000.00 USD / Year

Dewolfe Place

Expiration Date

Until further notice

Requirements

Bachelor’s degree, preferably in Business Administration, Hospitality, Hospital Administration, or Health related field
Minimum of three years of managerial experience preferably in the senior living, health care or hospitality industries
Previous management experience including hiring, coaching, performance management, daily operations supervision and discipline
Previous sales experience preferred
Demonstration of success in managing operating expenses
Administrator License/certification
Provides leadership by exhibiting confidence in self and others
inspires and motivates others to perform well

Job Responsibility

Responsible for the operation and management of the community in accordance with the standards and guidelines of the Owners/Board of Directors, Discovery Management Group, and federal/state/local laws and regulations
Communicates and models a clear, customer focused vision, based upon a resident centered model of care
Demonstrates the ability to identify and build relationships within the local area that drives businesses into the community, as well as effectively price the product, thereby maximizing top-line revenue growth and achieves appropriate market position
Ensures the community has an effective external business development strategy in place, with clear accountabilities assigned, is able to articulate results and adjust plan accordingly to maximize referral leads and move-ins
Develops a thorough working knowledge of state regulations, policies and procedures dictated for residents
ensures compliance
Ensures all resident administrative files are well maintained, current and in compliance with state regulations
Meets the financial targets with the goal to maximize capital partners’ return
Functional knowledge of all operating programs including memory care, clinical, dining and social programs
Prepares, adheres to the community budget

What we offer

medical, dental, vision, life and disability insurances, paid time off, paid holidays, 401(k) plan with company match, Employee Assistance Program, accident insurance policies

Fulltime

Director, ER

Join our team in a dynamic 19-bed Emergency Room (ER) located on the 1st floor. ...

Location

United States , Las Cruces

Salary:

Not provided

Copper Springs East

Expiration Date

Until further notice

Requirements

Current state RN license
Associate's degree from an accredited nursing school
Critical thinking skills, decisive judgment and the ability to work with minimal supervision
Must be able to work in a stressful environment and take appropriate action
Previous leadership experience required
ER experience required
Basic Life Support certification is required within 30 days of hire
ACLS is required
Handle with Care Training within 90 days of employment

Job Responsibility

Oversees the development and implementation of departmental goals and standards aligned with organizational, clinical, legal, and ethical objectives
Directs and evaluates operations-including patient care, technology, service levels, and complaints-to ensure quality and performance
Manages staffing activities such as hiring, training, evaluation, and professional development
Oversees budgets and ensures compliance with financial and audit requirements
Promotes a culture of professional growth
Integrates evidence-based practices
Monitors ER metrics to drive continuous improvement

What we offer

Comprehensive medical, dental, and vision plans
Flexible-spending and health-savings accounts
Competitive paid time off and extended illness bank package for full-time employees
Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage
Tuition reimbursement, loan assistance, and 401(k) matching
Employee assistance program including mental, physical, and financial wellness
Professional development and growth opportunities

Fulltime

Senior Director - Operations

The Area Director of Operations is a key member of the CALA Continent Lodging Se...

Location

Mexico , Mexico City

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

10+ years of progressively responsible work experience in hotel industry leading operations disciplines
Above property multi‐unit experience preferred (e.g., combined experience to include food & beverage, spa and retail services, rooms operations, event management, quality assurance and prior strategic leadership roles or GM assignments.)
Must possess outstanding knowledge of the core principles of Hotel Operations (Rooms and Food & Beverage)
Strong Food & Beverage experience preferred
Strong Experience in the “All Inclusive” Hotel segment preferred
Ability to operate in a matrix organization
Possess excellent project management skills and ability to independently manage multiple projects and competing priorities
Track record of putting in place strong systems and processes to effectively implement and execute multiple programs
Must have strong knowledge in areas related to all food & beverage operations, event management, rooms operations, SOPs and P&L budgeting
Must be a self‐starter who can work independently and be a strong team player that contributes to the effectiveness of the broader MI team

Job Responsibility

Provide consultation & support to the operations functions (Food & Beverage, Event Management, Spa, Retail, Golf, Rooms & Related services) in the continent promoting organizational alignment to the brand, discipline, and business priorities
Act as the strategic business partner to the Operations stakeholders and provides technical and business expertise to assist properties in achieving optimum performance in the balanced scorecard goals including revenue generation
Partner with GO and CLS Discipline Leads to support work processes that drive innovation, enhance brand differentiation, and speed to market
Accountable for aligning Operations associates on the vision and mission of providing superior guest experiences in alignment with brand differentiators
Identify business opportunities or risks by keeping abreast of industry, competitor, economic, and internal trends
Partnering with CLS Rooms, be responsible for driving the “Loyalty Mindset within the Area Team and Property Level
Develop processes to enhance communication and sharing of best practices across the continent
Acts as the CALA / Americas subject matter expert regarding delivery of superior guest services and experiences
Fully versed on total Hotel Operations Brand Standards and MI’s Quality Assurance process and program
Promote and sell ideas persuasively to properties for stimulating business opportunities, improving service, and increasing profitability

Fulltime

Assistant Director of Rooms

Location

Thailand , Bangkok

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major
4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area
OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major
2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area

Job Responsibility

Functions as the strategic business leader of the property's Rooms Operations
Areas of responsibility include Front Office, Recreation/Health Club and Housekeeping
Works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives
Ensures Rooms Operations meet the brand’s standards, targets customer needs, ensures associate satisfaction, focuses on growing revenues and maximizes the financial performance of the department
Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and associates and provides a return on investment to the owner and Marriott International
Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer
Analyzes service issues and identifies trends
Makes and executes the necessary decisions to keep property moving forward toward achievement of goals
Works with Rooms management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution
Monitors Rooms operations sales performance against budget

Fulltime

Director of Rooms

Functions as the strategic business leader of the property's Rooms department. R...

Location

Indonesia , Jakarta

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major
4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area
OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major
2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area

Job Responsibility

Champions the brand's service vision for product and service delivery
Communicates a clear and consistent message regarding departmental goals to produce desired results
Makes and executes the necessary decisions to keep property moving forward toward achievement of goals
Monitors and promotes room rates, specials, and promotions at the residence
Analyzes service issues and identifies trends
Works with Rooms team to develop an operational strategy that is aligned with the brand's business strategy and leads its execution
Reviews and audits expenses
Monitors Rooms operations sales performance against budget
Reviews reports and financial statements to determine Rooms operations performance against budget
Coaches and supports operations team to effectively manage occupancy and rate, wages and controllable expenses

Fulltime

Select Country

Director of Room Operations

Job Description

Job Responsibility

Requirements

Looking for more opportunities?