Director of Revenue

• Responsible for leading Reservation and Revenue Management department
• Strategic thinker who plans initiatives in advance of booking window for each revenue generating area
• Business owner of all Revenue Management systems and tools, including, but not limited to, RMS, PMS, BI tools, Benchmarking tools
• Effectively manage inventory, pricing, rate parity, and positioning in all distribution channels, including Branded Web, 3rd Party Sites, Worldwide Reservation Office (WRO), and Global Distribution System (GDS)
• Interpret business analytics into meaningful action to improve performance
• Lead optimal pricing strategy analysis and recommendations for all room classes and market segments
• Track and analyze the monthly Commercial Scorecard with strong focus on improving all KPI areas
• Assist with group evaluations, providing education on pricing and best practices for the Sales Team
• Monitors and identifies current and future business trends to ensure profitability in periods of low and high demand
• Controls rooms and rate availability in accordance with established guidelines to maximize occupancy and revenue
• Ownership of OTA Market Manager relationship
• Create and submit hotel forecasts leveraging revenue management system
• Monitor accuracy on regular basis
• Lead weekly Revenue Strategy meetings separate from Forecast Meetings
• Build consensus within Commercial team to move new initiatives forward
• Assist Commercial and Finance leadership in annual budget, marketing plan and sales goal preparation
• Close collaboration with PR & Communication, Commercial and Reservation team, focusing on the promotional campaigns communications, published offers deployment
• Regular involvement in upsell program for the Front office, updating the supplement based on the anticipated demand
• Establishes and/or manages the following: Published, Package and Negotiated Rate Strategy Tiers, Segment Ceilings based on historical and current demand, incentive plans/program for Reservations agents

• Bachelor’s degree in Business Administration, Finance, Marketing, or a related field (Master’s degree preferred)
• 5+ years’ experience in Revenue Management
• Proven track record of driving revenue growth and achieving financial targets
• Strategic thinker with strong analytical skills
• Excellent communication and interpersonal skills
• Ability to work collaboratively in a fast-paced, dynamic environment
• High energy level, exceptional people skills and enthusiastic for the global hospitality business
• Proficiency in English language, additional language is a plus
• Expert system experience – RMS, PMS, Benchmarking and BI Tools

Working knowledge of Sales & Catering system is a plus

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Employee Discount for stays at any Four Seasons worldwide
• Complimentary Dry Cleaning for business attire
• Employee Meals