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Skimmer is on a mission: to modernize the pool and spa service and repair industry. We’re a private equity-backed company with 7000+ customers using Skimmer’s pool service software and running their businesses the modern way. But we’re not stopping there (there are over 70,000 pool service companies in this surprisingly large “niche” space). Our customers love us almost as much as we love them (check out our reviews and our NPS score of 68!). We’re looking for big thinkers with small egos, so let’s dive in! Our Values: At Skimmer we Realize our customers' success is our success. Build humble, diverse teams who have fun winning. Drive results with urgency. Earn trust through transparent communication.
Job Responsibility:
Serve as a strategic business partner to Sales and Marketing leadership, shaping and operationalizing GTM strategies that optimize sales processes, coverage, and productivity
Identify and address bottlenecks across the sales and marketing funnel, improving lead management, conversion rates, overall revenue outcomes from top of funnel through close, renewal, and expansion
Oversee design, implementation, and administration of sales compensation plans that align with company goals, drive high performance, and are operationally sustainable
Enhance pipeline visibility and forecasting accuracy by building and refining processes, standards, and tools that ensure consistent, reliable data
Partner with FP&A and GTM leaders on annual and quarterly planning, including forecasting, funnel and capacity modeling, quota setting, and resource allocation
Own the GTM and revenue operations technology stack (e.g., HubSpot, Gong, Gainsight, Stripe, and other tools), ensuring systems are well-architected, integrated, and optimized for scale
Collaborate with cross-functional stakeholders to refine and operationalize lead-to-renew and quote-to-cash processes, aligning pricing, quoting, billing, and revenue recognition workflows
Design, implement, and continuously improve scalable, automated processes that increase pipeline efficiency, improve forecast accuracy, and raise conversion across the customer lifecycle
Manage relevant vendor relationships and agreements to ensure tools and partners support current and future business needs
Build, lead, and develop a high-performing RevOps team that is proactive, analytical, and easy to partner with, fostering a culture of accountability and continuous improvement
Act as the connective tissue between Sales, Marketing, Customer Success, and Finance, driving alignment on goals, priorities, and execution while promoting operational excellence
Lead change management initiatives to evolve revenue operations in line with growth, new strategies, and emerging best practices, ensuring teams adopt new processes and tools effectively
Own revenue data, reporting, and analytics, delivering actionable insights that inform GTM strategy, sales performance management, and investment decisions
Build and maintain robust reporting frameworks and dashboards that track key KPIs across the funnel, from lead generation and pipeline health through to expansion, net revenue retention, and customer lifetime value
Analyze sales and customer data to identify trends, risks, and opportunities, and translate complex findings into clear, practical recommendations for executives and cross-functional stakeholders
Ensure the accuracy, integrity, compliance, and cleanliness of all revenue-related data, establishing governance and standards that support trusted decision-making
Requirements:
Leadership and people management experience in Sales Operations, Revenue Operations, or related roles, with a proven track record of driving efficiency and growth in B2B SaaS or high-growth tech environments
Hands-on expertise implementing, managing, and optimizing GTM and revenue systems, including deep experience with HubSpot architecture and configuration, and familiarity with tools such as Gong, Gainsight, Stripe, and related platforms
Track record optimizing renewal rates, expansion revenue, and net revenue retention through data-driven process improvements and cross-functional alignment
Experience leading and mentoring globally distributed teams while fostering a collaborative, outcomes-driven culture
Strong analytical and problem-solving skills, including revenue analytics, performance tracking, reporting and dashboard design, and forecasting
Demonstrated ability to design and manage end-to-end workflows across the customer journey, from top of funnel through onboarding, renewal, and expansion
Expertise in sales compensation design and management, as well as scaling operational tech stacks and optimizing quote-to-cash processes
Excellent communication and interpersonal skills, with the ability to translate complex data into clear, actionable insights and influence stakeholders at all levels
Ability to balance strategic thinking with execution, ensuring day-to-day operations support and reinforce broader business objectives
Bachelor’s degree in Business, Finance, Marketing, or a related field
an MBA, advanced degree, or equivalent operating experience is preferred
What we offer:
Competitive base pay + bonus potential
Generous medical, dental, and vision plans (we pay 100% of your premium and 50% of your dependents’)
Fantastic culture with a very strong eNPS- we work hard, celebrate wins, and learn as we go to always be improving to benefit our customers
Immediate access to 401(k) with company match
Flexible PTO (MINIMUM of 10 days required every year)
12 weeks paid parental leave for birthing parent, 6 weeks paid leave for supporting partner