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Our client is seeking an experienced and strategic Director of Revenue Cycle to lead and optimize patient accounts receivable and overall revenue cycle operations. This role is responsible for ensuring accurate, timely billing and reimbursement processes, reducing denials, improving cash flow, and driving operational excellence across the revenue cycle. The Director will provide leadership to a dedicated team, serve as a key liaison across departments, and help implement initiatives that strengthen financial performance and support organizational goals.
Job Responsibility
Provide leadership and oversight for revenue cycle operations, including charge entry, billing, cash posting, remittance, accounts receivable, and denial management
Supervise, coach, train, and evaluate revenue cycle staff to support professional development and ensure achievement of departmental benchmarks
Monitor accounts receivable performance and produce monthly AR reports, provider-based practice revenue reports, and other ad hoc reporting as needed
Oversee the technical denials process, including appeals, payer follow-up, and communication with carriers to improve reimbursement outcomes
Maintain and update Meditech Charge Master, Claims, Procedures, and Statements dictionaries to ensure billing accuracy and compliance
Stay current on payer regulations, reimbursement changes, and insurance updates to identify revenue opportunities and resolve patient billing issues effectively
Review insurance contracts, assess reimbursement trends, and recommend workflow or procedural changes to improve collections and operational efficiency
Partner with practice management, finance, and operational leaders to resolve issues, support strategic initiatives, and improve revenue cycle performance
Serve as a department ambassador for training, system enhancements, process improvement efforts, and implementation projects
Ensure compliance with organizational policies and applicable billing regulations and standards
Requirements
Associate’s degree in Business Administration or a related field preferred
additional education may substitute for experience
10+ years of experience in healthcare accounts receivable or revenue cycle operations, with at least 5 years in a management role
Prior experience with electronic billing software required
Meditech experience preferred
Strong knowledge of healthcare billing, reimbursement, denial management, and accounts receivable processes
Demonstrated leadership, communication, analytical, and problem-solving skills
Proven ability to lead teams, improve processes, and drive revenue cycle performance
Nice to have
Meditech experience
What we offer
Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance