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We are looking for a dynamic Director of Revenue Cycle to lead and optimize patient access operations across multiple facilities in the Twin Cities area. This role requires strong leadership skills to drive operational efficiency, enhance the patient experience, and ensure adherence to regulatory standards. The position is onsite and involves regional travel.
Job Responsibility:
Oversee patient access operations across multiple facilities to ensure seamless processes and high-quality service
Identify and implement innovative solutions to enhance operational efficiency and improve patient experiences
Develop and maintain strong relationships with facility leaders to align organizational goals and strategies
Lead and mentor patient access teams, supporting skill development and building a leadership pipeline
Manage recruitment, onboarding, and training for leadership and patient access staff
Monitor team performance using KPIs and implement strategies for continuous improvement
Ensure compliance with regulatory guidelines and organizational policies across all patient access points
Oversee budget management and resource allocation to optimize financial performance
Drive employee engagement through effective communication strategies and morale-boosting initiatives
Lead and manage projects from initiation to completion, ensuring timely delivery and adherence to budget constraints
Requirements:
Bachelor’s degree or equivalent relevant experience is required
Minimum of 3-5 years of leadership experience in patient access or healthcare operations
Proven expertise in healthcare provider finance operations or similar service environments
Strong ability to utilize KPIs for team performance monitoring and improvement
Experience managing budgets and overseeing project execution
Exceptional communication, organizational, and interpersonal skills
Ability to thrive and adapt in a fast-paced, dynamic environment
Certification from a relevant organization required within nine months of starting
Nice to have:
preferred certifications are a plus
What we offer:
bonus
medical, vision, dental, and life and disability insurance