Director of Retail/Luxury Leisure Sales Job at Cavallo Point Lodge (Sausalito)

Job Description

Cavallo Point is a Two Key Michelin Guide award winning hotel, and we are looking for another star performer to join our team! We are looking for someone who is passionate about hospitality, Sausalito and the surrounding areas, and is eager to show off our property! Nestled in Fort Baker, Cavallo Point is part of the Golden Gate National Recreation Area and offers a competitive salary, health benefits, 401k with a company match, as well as many property discounts and perks. Apply now and join our team!

Job Responsibility

Achieve personal and team goals to promote and sell retail/luxury business – consortia, FIT, host agencies and travel advisors, wholesalers and business travel
Perform routine functions of a sales director, including preparing and negotiating contracts, conducting site tours, traveling, attending tradeshows, entertaining, designing and implementing sales and marketing campaigns and action plans, aiding in creating and implementing promotions, maintaining business contacts, and ensuring customer satisfaction
Work with the Director of Revenue Management to audit all GDS, Leisure and BT programs to ensure they are loaded and bookable
Manage existing accounts to maintain and grow revenue streams
Develop sales strategies and action plans to achieve monthly and annual revenue targets
Conduct site inspections and property tours for prospective clients and travel advisors
Direct and support the on-site leisure sales reservations coordinator to monitor and manage VIP and travel advisor bookings and arrivals, rate, room blocks, and special requests
Ensure bookings from retail/luxury clientele are appropriately accommodated to assure the highest level of guest experience
Represent the hotel at trade shows, networking events, and industry functions
Collaborate with marketing to align messaging and promotional efforts
Maintain accurate records in CRM systems and prepare regular sales reports
Monitor competitor activity and adjust sales strategy accordingly
Actively participate in sales and marketing meetings sharing action plans and results on direct sales efforts
Promote and comply with all policies and procedures of Cavallo Point

Requirements

3-5 years of experience in retail/luxury sales in a 4–5-star hotel environment
Bachelor’s degree in hospitality/hotel management, business, marketing, or related field preferred
Proven success in a B2B sales environment and comfort working with affluent clientele
Strong presentation, negotiation, and interpersonal communication skills both verbal and written
Understanding of high-end guest expectations and white-glove service standards
Self-motivated, goal-oriented, and able to thrive in a fast-paced environment
Familiarity with CRM, PMS, AI research and strategic business platforms, including Amadeus, Opera, Agency 360, and SynXis booking/reservation systems
Computer and software proficiency with MS Word, Excel and PowerPoint
English fluency required
Travel required
Requires an understanding of the operations of all departments in the hotel, and what role each department plays in FIT business

What we offer

competitive salary
health benefits
401k with a company match
property discounts and perks
potential bonus incentive

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Director of Retail/Luxury Leisure Sales

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